70 -- AUTOMATED CALL DISTRIBUTION SYSTEM

Notice Date

November 27, 2001

Contracting Office

General Services Administration, Federal Technology Service (FTS), IT Solutions West Branch ( 4TRW), 41 N. Jefferson Street, Suite 107, Pensacola, FL, 32501

ZIP Code

32501

Solicitation Number

4THF21028099

Response Due

December 7, 2001

Point of Contact

Peggy Braxton, IT Solutions Representative, Phone (850) 435-8494, x11, Fax (850) 444-0191, Email peggy.braxton@gsa.gov

Description

The General Services Administration intends to issue a contract to Ann Bailey & Associates, Inc. under the authority of FAR 6.302-1 through solicitation number 4THF21028099. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 90-42. Only one responsible source and no other supplies or services will satisfy agency requirements. A justification for Other than Full and Open Competition has been prepared in support of this acquisition. This procurement is to obtain an Automated Telephone Appointment System on an open market buy. This procurement is for the Department of the Army, Martin Army Community Hospital at Ft. Benning, GA. The proposed contract action is for supplies or services for which the Government intends to solicit and negotiate with only one source under authority of FAR 6.302. Interested persons may identify their interest and capability to respond to the requirement or submit proposals. This notice is not a request for competitive proposals. All proposals received by close of business, 12/07/2001, will be considered by the government. A determination by the Government not to compete this proposed contract based on responses to this notice is solely within the discretion of the government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement. Inquiries will only be accepted by FAX at 256-895-5893 or email. ACD System, Manufactured by eOn Communications (formerly Cortelco) Description of the Automated Telephone Appointment System. Product Description EQ-120-4-R (redundant computers), includes 10-agent software key Additional 10 agent software key 2- 2 port digital announcements 2 -16 port ground start trunk cards (32 incoming lines) 1 -32 port analogue card (32 analogue lines) 1 -32 port BRI digital card (32 digital telephone ports, based on distance) 20 -- 38 button with display telephones Automated Attendant/Voice Mail System, manufactured by DSSI Product Description Win Series 16/500 equipped with 12 incoming lines Miscellaneous Backboard Kit 21,000 UPS, manufactured by TSI Power System design, scripting, recording and custom user guides. Telephone equipment installation Based on discussion here is unit pricing list for the equipment required to add additional agents and incoming lines. 1-20 agent software licence 20 BRI 38 button telephone with display 1-32 port BRI card 1-16 port trunk card

Web Link

Visit this URL for the latest information about this (http://www.eps.gov/spg/GSA/FTS/4TRW/4THF21028099/listing.html)

Record

Loren Data Corp. 20011129/70SOL005.HTM (D-331 SN513851)