D -- MICROSOFT PREMIERE SUPPORT

Notice Date

November 8, 2001

Contracting Office

Department of Transportation, United States Coast Guard (USCG), Commandant (G-ACS), U.S. Coast Guard Headquarters, 2100 Second St., SW, Washington, DC, 20593-0001

ZIP Code

20593-0001

Solicitation Number

DTCG23-02-R-TBX006

Response Due

November 26, 2001

Point of Contact

Yolanda Bell, Contract Specialist, Phone 202-267-6206, Fax 202-267-4019, Email ybell@comdt.uscg.mil -- Brenda Peterson, Contracting Officer, Phone (202) 267-6906, Fax (202) 267-4019, Email bpeterson@comdt.uscg.mil

Description

NOTICE OF INTENT: The U.S. Coast Guard (USCG) intends to award a sole source contract to Microsoft Corporation of Redmond, WA for Microsoft Premier Support. The USCG requirement is for Microsoft Premier Support to provide technical guidance for the Coast Guard standard image in use throughout the USCG. Since Microsoft applications are used throughout the Coast Guard, only Microsoft Premier Support can provide direct access to Microsoft software developers and proprietary source code for current and future products. Purchasing support from another vendor would not be cost or time effective. SYNOPSIS AND SOLICITATION: This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; a written solicitation will not be issued. The solicitation number is DTCG23-02-R-TBX006, which is a request for quotation (RFQ). The solicitation incorporates provisions and clauses that are in effect through Federal Acquisition Circular 97-27. NAICS code is 541519. The period of performance for the support is December 1, 2001 through September 30, 2002. The contractor shall provide all technical account management (TAM), technical support, and proactive and information services required for the performance of this requirement. The contractor shall provide up to ten (10) months of level C incident coverage, up to sixty (60) Premier Support Service (PSS) Option Level C incident coverage technical support, up to two 2-day on-site TAM visits, two (2) Microsoft Tech-Net Plus single server subscriptions, two (2) Microsoft Development Network (MSDN) Universal Subscriptions, Hotfix Support, Remote Dial-In, Multivendor Coordination, and Onsite Emergency Support. The contractor shall provide preferred access to Microsoft support professionals 24 hours a day, 7 days a week via telephone or electronically through the Premier Online Support website. The following FAR provisions apply: FAR 52.212-1, Instructions to Offerors ? Commercial Items; FAR 52.212-3, Offeror Representations and Certifications ? Commercial Items; FAR 52.212-4, Contract Terms and Conditions ? Commercial Items; FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders ? Commercial Items. Responses shall include relevant pricing and service information. Quotes must be received by 2:00 PM EST on November 26, 2001 and should be mailed to Ms. Yolanda Bell at the above address, e-mailed to ybell@comdt.uscg.mil, or faxed to 202-267-4475, Attn: Yolanda Bell. See Note 22.***** NOTICE TO OFFERORS?SOLICITATION OMBUDSMAN PROGRAM It is the policy of the Coast Guard to issue solicitations and make contract awards in a fair and timely manner. To further this policy, the Commandant has created the position of Solicitation Ombudsman who is empowered to investigate issues raised by prospective offerors and resolve them, where possible, without expensive and time-consuming litigation. Potential offerors who believe that a Coast Guard solicitation is unfair or otherwise defective should first direct their concerns to the cognizant contracting officer. If the contracting officer is unable to satisfy the concerns, the offeror should then contact the Coast Guard Solicitation Ombudsman at the address below: Commandant (G-CPM-S/3) 2100 Second Street, SW Washington, DC 20593-0001 FAX: 202-267-4011 For information regarding this synopsis/solicitation, please telephone Ms. Yolanda Bell at 202-267-6206.

Web Link

Visit this URL for the latest information about this (http://www.eps.gov/spg/DOT/USCG/GACS/DTCG23-02-R-TBX006/listing.htm l)

Record

Loren Data Corp. 20011113/DSOL003.HTM (D-312 SN512653)