D -- INFORMATION TECHNOLOGY SERVICES. ENVI/IDL SOFTWARE SITE LICENSE MAINTENANCE AND TECHNICAL SUPPORT

Notice Date

July 13, 2001

Contracting Office

U.S. Geological Survey, Branch Of Acquisition and Federal Assistance, Box 25046, Denver Federal Center, Denver, CO 80225-0046

ZIP Code

80225-0046

Solicitation Number

01CRSS0034

Response Due

August 28, 2001

Point of Contact

Kathleen Markley, (303) 236-9325

E-Mail Address

Click here to contact the Contracting Specialist via (kmarkley@usgs.gov)

Description

Concerns having the ability to furnish the following ENVI/IDL software maintenance and technical support described herein are requested to give written notification (including telephone and point of contract) to the procuring office above. U.S. Geological Survey, EROS Data Center (EDC), has a requirement for software maintenance and technical support for the EDC's government-owned ENVI and IDL software licenses for a period of one (1) base year and three (3) option years. Contractor shall be required to provide software phone support and electronic mail support. Support shall be available a minimum of eight (8) hours a day, Monday through Friday, excluding holidays. The eight (8) hours per day shall include at least the time period of 9:30 am to 3:00 pm CST or CDST during daylight savings time. Software phone support shall be staffed with personnel who are experienced with, and intimately familiar with the current version of the software, and the previous software release. Contractor support personnel shall, in conjunction with the EDCs Software Engineers, be capable of determining which software functions are causing failures and be able to provide resolution to the problem. Contractor support personnel may be allowed to remotely log on to the EDC's computers to aid in resolving software failures. Contractor shall also supply software upgrades in a timely manner as they are made available. Documentation and software (in CD-ROM form) must be provided to the EDC when periodic updates to the software are made in order to fix existing buys and/or to enhance capabilities. Equipment is located at the EROS Data Center, Sioux Falls, South Dakota. Based on information available at this time, and in accordance with FAR 6.302-1, the Government considers the item specified as a sole source from Research Systems, Inc., Boulder, Colorado, and proposes to negotiate a contract with that firm on that basis. However, should additional sources be identified, they will be considered. Concerns who feel that they can furnish the required item or its functional equivalent (based upon the criteria specified herein) are invited to submit in writing an affirmative response to this announcement. An affirmative response would include literature, brochures and such other materials that correspond to the required items stated herein. This information will be evaluated and used to determine if competitive opportunities exist. No solicitation document exists, therefore, requests for such documents without accompanying information will be considered non-responsive to this request without further consideration. This notice may represent the Government's only official notice of this procurement. See Note 22.

Web Link

Not Applicable (Not Applicable)

Record

Loren Data Corp. 20010717/DSOL014.HTM (W-194 SN50R8E2)