B -- EMPLOYEE SATISFACTION SURVEY

Notice Date

June 28, 2001

Contracting Office

Department of the Treasury, Internal Revenue Service (IRS), National Office Procurement (A:P), 6009 Oxon Hill Road, Suite 700, Oxon Hill, MD, 20745

ZIP Code

20745

Solicitation Number

TIRNO-01-Q-00169

Response Due

July 13, 2001

Point of Contact

Sharlene Hagans, Contract Specialist, Phone 202-283-1471, Fax 202-283-1511, Email sharlene.a.hagans@m1.irs.gov -- Sharlene Hagans, Contract Specialist, Phone 202-283-1471, Fax 202-283-1511, Email sharlene.a.hagans@m1.irs.gov

Description

The Internal Revenue Service is seeking the services of a consultant to design and implement an employee satisfaction survey. The survey will be administered to all Treasury Inspector General for Tax Administration (TIGTA) employees (approximately 950 located nationwide). The data must be provided for accurate performance reporting on TIGTA employee satisfaction goals for the Government Performance & Results Act (GPRA). The consultant will be required to work with TIGTA to design and develop the survey questions, identify ways to increase employee's participation in the process, and summarize the survey data and provide written reports (s) on the results. The consultant will also assist TIGTA personnel in developing an action plan to address the issues that are identified. The Request for Quotation number is TIRNO-01-Q-00169. All firms interested in bidding on this requirement may submit a written request for the RFQ by 4:30pm EST no later than 15 days from the published date of this notice. The evaluation criteria are as follows: 1) Demonstrate extensive knowledge and experience in: a) developing, customizing and implementing web-based employee satisfaction surveys, b) interpreting the survey results and providing the data needed to report on employee performance measures (e.g., GPRA) and, c) providing written reports on the survey results that include comparative results from similar businesses, organizations (e.g., government entities, law enforcement organizations, etc., and 2) References: Bidders will supply a minimum of three references related to the evaluation criteria identified in Item 1. This is a 100% set-aside for small businesses. Award will be made to the responsible offeror whose bid conforms to the RFQ and is most advantageous to the Government, price and other factors considered. Requests for the RFQ and questions shall be submitted in writing via mail, facsimile or email. Verification of receipt of fax and email transmission is the sole responsibility of the contractor

Web Link

Visit this URL for the latest information about this (http://www.eps.gov/spg/TREAS/IRS/NOPAP/TIRNO-01-Q-00169/listing.htm l)

Record

Loren Data Corp. 20010702/BSOL003.HTM (D-179 SN50Q3A6)