58 -- THE SOCIAL SECURITY ADMINISTRATION IS SEEKING ONLY 8(A) BUSINESS SOURCES WHO CAN PROVIDE MAINTENANCE AND ANCILLARY EQUIPMENT FOR SSA'S INTERACTIVE VIDEO TELETRAINING NETWORK.

Notice Date

March 29, 2001

Contracting Office

Social Security Administration, Deputy Commissioner for Finance, Assessment and Management, Office of Acquisition and Grants, 1710 Gwynn Oak Avenue, Baltimore, MD, 21207-5279

ZIP Code

21207-5279

Solicitation Number

Reference-Number-RFQ-01-41146

Response Due

April 20, 2001

Point of Contact

Ed Casswell, Contract Specialist, Phone 4109659490, Fax 4109659560, Email ed.casswell@ssa.gov -- Marty Rodey, Contract Specialist, Phone 4109659494, Fax 4109659560, Email marty.rodey@ssa.gov

E-Mail Address

Ed Casswell (ed.casswell@ssa.gov)

Description

The Social Security Administration (SSA) is seeking ONLY 8 (a) business sources who have GSA Schedules who can provide ongoing maintenance and ancillary equipment for the SSA Interactive Video Tele-training (IVT) network. SSA_s IVT network consists of 965 classrooms/locations, 6 studios, editing rooms, one Visual Communications Control Center (VCCC) and a video wall. The classrooms where services are to performed are located in the continental United States, Hawaii, Alaska, Puerto Rico, and the U.S. Virgin Islands. The studios are located in Baltimore (2), Atlanta, Dallas, Kansas City and Seattle. The VCCC and the video wall are located at SSA Headquarters in Baltimore, Maryland. Each classroom is equipped with a TV monitor, a videocassette recorder, a One Touch site controller and One Touch viewer response units. The broadcast studios are equipped with a host One Touch computer, Assistant Station, Parkervision Expert Camera, Elmo Visual Presenter graphic camera, Chromakey switches, audio mix equipment, Report Analysis Program and other necessary electronics for the instructor to conduct an effective training session. The computers collects data generated from the students, such as test results. The VCCC manages all SSA video based services, including satellite services, troubled shooting and fault isolation. The VCCC is also responsible for the SSA campus cable TV network and controls the reinsertion of video signals which provides closed circuit services to SSA Headquarters campus in Baltimore. SSA is seeking sources which can provide maintenance and support services including ancillary equipment during the principle period of maintenance (8:00 a.m. to 5:00 p.m.) with a four (4) hour response for emergency maintenance and an eight (8) hour response time for remedial maintenance. SSA also requires on-site maintenance support at its Headquarters location for fourteen (14) hours per day (7 a.m. to 9:00 p.m.) Monday through Friday. Companies must have the capability to provide maintenance support for an estimated additional 500 sites through the contract life. Companies must be able to provide One Touch software support and upgrades, a tracking system for trouble calls and security suitability. Companies must have technical experience, knowledge and training certification for all the equipment in the IVT network including servicing Frame Relay/ATM connectivity to the One Touch IVT equipment in classrooms, studios and VCCC. The resulting award will be for a Task Order to a GSA Schedule, therefore vendors must provide a copy of their GSA Schedule. Vendors shall also provide information about their company and include the number and qualifications of employees, detailing previous experience and projects similar in scope to SSA_s requirement. Locations where similar equipment has been installed and maintained by the vendor shall also be provided. No cost or pricing data is required or requested. This is not a request for proposal, and the Government does not intend to pay for the information solicited or received. Respondents will not be notified of the results of the evaluation of the source data received. Any interested organizations must submit appropriate data in duplicate within fifteen (15) days of this announcement. See note #15.

Web Link

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Record

Loren Data Corp. 20010402/58SOL009.HTM (D-088 SN50H6X7)