70 -- IBERTECH, INC., ALOHA SOFTWARE SUPPORT AND MAINTENANCE

Notice Date

September 28, 2000

Contracting Office

Department of the Air Force, Air Education and Training Command, Randolph AFB Contracting Office, 395 B Street West Suite 2, Randolph AFB, TX, 78150-4525

ZIP Code

78150-4525

Solicitation Number

Reference-Number-FUHQFR02170100

Response Due

September 29, 2000

Point of Contact

Barbara Neyland, Contract Specialist, Phone 210-652-5121, Fax 210-652-5135, Email barbara.neyland@randolph.af.mil -- Jody Ehrhardt, Contracting Specialist, Phone 210-652-5183, Fax 210-652-2759, Email

E-Mail Address

Barbara Neyland (barbara.neyland@randolph.af.mil)

Description

The Air Force intends to award a sole source purchase order to Ibertech Inc., 235 NE Loop 820 Suite 500, Hurst, TX 75063 for maintenance and support of existing Aloha Software (Aloha POS Version 3.926 and is in the process of upgrading to Version 5.0). All responsible interested sources shall submit concise documentation as to ability to provide this service by the deadline of 4:00 PM Central time, 29 Sep 00. Sufficient documentation must be provided for the Government to analyze the firm_s capability to perform the required services. Vendor interest and service information shall be e-mailed to Ms.Barbara Neyland at barbara.neyland@randolph.af.mil. Vendor information submitted shall demonstrate vendor can meet the following requirements contract requirements which are stated in brief, but are not are all inclusive: (1) Support. Contractor shall provide and maintain a 24-hour, 7-days/week help desk. Staff must be Aloha certified trained professionals. Contractor is required to provide documentation for each help desk representative that demonstrates that all Aloha training and recertification required to perform this requirement has been obtained and is current. All certification for all Help Desk professionals shall be that required by the software manufacturer. This support includes telephone, routine and corporate support. (2) Maintenance. Maintenance shall also be provided to include providing upgrades/releases of the Aloha POS Version 3.926 software. (3) Sites. Maintenance and support shall be to CONUS and OCONUS sites for an estimated total of 122 sites. Additional sites may be added at a later date. Therefore, vendor must also demonstrate capability to support additional sites in the future. Prospective contractors shall also submit cage code, business size status and be currently registered in the Central Contractor Registration (CCR) System. Copy of the SOW will be provided upon request. The proposed contract action is for supplies or services for which the Government intends to solicit and negotiate with only one source under the authority of FAR 6.302. Interested parties may identify their interest and capability to respond to the requirement or submit proposals. A determination by the Government not to compete this proposed contract based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for he purpose of determining whether to conduct a competitive procurement.

Web Link

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Record

Loren Data Corp. 20001002/70SOL003.HTM (D-272 SN502107)