Contracting Officer (90C), Department of Veterans Affairs, North Texas Health Care System, 4500 South Lancaster Road, Dallas, TX 75216

R -- CUSTOMER SERVICE SURVEY SOL 549-65-00 DUE 040700 POC Marilyn Clayburn, Contracting Officer, 214-857-0030 VISN 17 has a requirement for performance of a customer service survey for the purpose of establishing a methodology for increasing the frequency of obtaining customer feedback via survey. The survey will measure results against identified customer service standards. Soliciation 549-65-00 will issue on or about 3/17/00 and due date will be on or about 4/7/00. All responsible sources may submit an offer. All offers must be received in the issuing ofice no later than 4:30 p.m., 4/7/00, mailed to the attention of Marilyn Clayburn, Contracting Officer, VA North Texas Health Care System, 4500 S. Lancaster Rd., Dallas, TX 75216. Requests for hard copy solicitation must be in writing to the Contracting Officer listed in this annnouncement and accompanied by a check for $5.00 made out to the Department of Veterans Affairs. No telephone requests will be accepted. Electronic solicitations may be obtained FREE at the following URL:http://www.va.gov/oa&mm/busopp/sols/htm. Any amendments issued to this solicitation will also be available at the URL address. Offerors are advised that they are responsible for obtaining amendments. If you are downloading the solicitation and would like to be included on the solicitation mailing list, please email the contracting officer with your company nane, point of contact, mailing address and telephone number. Posted 03/09/00 (W-SN432826). (0069)

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