U. S. Environmental Protection Agency, Contracts Management Division (MD-33), Attn: OARMSC, Research Triangle Park, NC 27711

D -- PROVIDE MAINTENANCE ON AN OCTEL 350 VOICE MAIL SYSTEM SOL TAW-3 DUE 092899 POC Teresa Ward, Contract Specialist, (919) 541-2311; E-mail address: ward.teresa@epa.gov E-MAIL: Click here to E-mail the contract specialist, ward.teresa@epa.gov. THIS IS A COMBINED SYNOPSIS/SOLICITATION FOR COMMERCIAL ITEMS PREPARED IN ACCORDANCE WITH THE FORMAT IN SUBPART 12.6, AS SUPPLEMENTED WITH ADDITIONAL INFORMATION INCLUDED IN THIS NOTICE. THIS ANNOUNCEMENT CONSTITUTES THE ONLY SOLICITATION; QUOTES ARE BEING REQUESTED AND A WRITTEN SOLICITATION WILL NOT BE ISSUED. The solicitation number is TAW-3 and the solicitation is being issued as a Request for Quotation (RFQ). The solicitation documented and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 97-13. The Environmental Protection Agency (EPA) anticipates that the contract will be awarded as a result of full and open competition. A firm-fixed price contract is anticipated to result from the award of this solicitation. Award will be made using Simplified Acquisition Procedures. The period of performance is October 1, 1999 through September 30, 2000. The contractor shall provide comprehensive maintenance for an Octel 350 (voice mail system). The scope of work is as follows: The contractor shall provide maintenance coverage 24 hours, 7 days per week for an Octel 350 system. The contractor must be an Octel (Lucent) authorized distributor with access to the Technical Assistance Center (TAQ) of Octel Maintenance provider and must be within 100 miles of the U.S. Environmental Protection Agency, Research Triangle Park, NC site. Onsite response time for major problems after notification shall be no longer than 4 hours. Major problems consist of, but not limited to, unscheduled total system outage and failure to reboot, system manager terminal (SMT) not accessible, if 25% or more of the ports are not active, one or more drives fail, loss of system integration, continuous system restarts, system unable to collect call detail records, message waiting not functioning properly, and networking not functioning properly. The contractor shall provide remedial maintenance to include diagnose and repair of hardware and software problems. Provide software updates which will improve system performance and addresses safety issues. In the event of a system outage or disaster, the contractor shall provide the necessary parts and/or installation within 24 hours or less. EPA's existing system configuration for the Octel 350 includes Aria 2.00.35 software, 72 ports, two 1-GB system drives, four 1-GB message drives, 400 message hours, RS232-SMDI integration with a GTE Nortel DMS-100, voice mailbox with a capacity of 6000, fax mailbox capacity of 1955, software features include: Networking, Bulletin Broadcast, Fax Processing, Fax on Demand, System Backup, ECP, OctelForms, DecisionPro, Follow-me-forward, Index I and II and PowerCall. The associated Standard Industrial Code (SIC) is 7389. Award will be made to the lowest price meeting the Government's minimum needs. The following FAR provisions shall apply to this solicitation: 52.212-1, Evaluation-Instructions to Offerors Commercial; 52.212-2, Evaluation-Commercial Item. All offerors are to include with their offer a completed copy of provision 52.212-3, Offeror Representations and Certifications -- Commercial Items. The following FAR clause applies to this acquisition: 52.212-4, Contract Terms and Conditions-Commercial Items. The following additional FAR clauses which are cited in clauses 52.212-5 are applicable to the acquisition: 52.222-26, Equal Opportunity; 52.222-35, Affirmative Action for Disabled Veterans and Veterans of the Vietnam Era; 52.222-36, Affirmative Action for Handicapped Workers; 52.222-37, Employment Reports on Special Disabled Veterans and Veterans of the Vietnam Era; 52.222-41, Service Contract Act of 1965, as amended; 52.232-18, AVAILABILITY OF FUNDS. It will be your responsibility to frequently check the Commerce Business Daily (CBD) for any amendments related to this procurement. All responsible sources may submit a proposal on/or before September 28, 1999, by 4:00 p.m. eastern standard time. Courier Delivery Address is: U.S. Environmental Protection Agency, Receptionist-Administration Building Lobby, Attn: Teresa A. Ward, 79 Alexander Drive, Research Triangle Park, NC 27709. Telephone and fax requests will not be honored and will be ignored. Posted 09/11/99 (W-SN379180). (0254)

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