VA Medical Center, 3495 Bailey Avenue, Buffalo, NY 14215

D -- SOURCES SOUGHT FOR COTS SOFTWARE IN SUPPORT OF CLIENT CONTACTS AND INTERACTIONS POC Nancy Holdaway E-MAIL: Contact the Contracting Officer via e-mail, Nancy.Holdaway@med.va.gov. The Department of Veterans Affairs -- Upstate New York Healthcare System (VISN 2) is seeking commercial off-the-shelf (COTS) software which records and tracks client contacts and interactions in support of managed care health delivery. Software which would include such features as major contact categories (either pre-loaded or user designed), capability and linkages to major client database wirtten in MUMPS, utilization of a Windows based environment to create a user interface, along with analysis capability for major trend indentification. Independent software vendors with this type of product are requested to provide product literature and/or demo describing the software functions and capabilities, commercial and/or Government pricing to Nancy Holdaway, Contracing Officer (90NCA) at the listed address. This is not a notice for request for proposals. Information gathered as a result of the notice is for informational purposes only, at this time. Posted 04/20/99 (W-SN322147). (0110)

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