Department of Veterans Affairs (381), Austin Automation Center, 1615 E. Woodward St., Austin, TX 78772

D -- SOFTWARE MAINTENANCE CONTRACT FOR ECLIPSYS TRANSITION II SOFTWARE SOL RFP 200-18-99 POC Nancy L. Kennamer, Contracting Officer, 512-326-6242 The Department of Veterans Affairs (DVA), Austin Automation Center (AAC), Austin, TX intends to procure from Eclipsys Corporation, software maintenance for the Eclipsys Transition II software used by the Veterans Health Administration (VHA) for its Decision Support System (DSS)using FAR Part 12 procedures. This contract must provide software maintenance services to include: 1. Periodic functional upgrades to the software and maintenance releases; 2. Support of the VHA sponsored internal DSS Help Desk; 3. Software customization requests; 4. Provision for expert consultation on TII to the Education and Training Service of the Office of the VHA ACIO for Implementation and Training for development of training and documentation materials for internal VA TII training; 5. Support of the DSS Data Systems and Development Group with internal VA maintenance, development, and periodic changes required for the integration of VHA data systems into the TII software; 6. Consultative support of the DVA AAC group charged with supporting all mainframe operations related to the software. These functions include, but are not limited to, the following: a. Pretesting of all database and application upgrades and maintenance releases; b. Establishment and maintenance of all production, test, and training regions; c. Twenty-four hour coverage of processing problems; d. Development of specialized routines and processes. 7. Support of VHA committees charged with the oversight of the DSS application. This will include attendance at meetings, generation of reports, and other specialized assignments as directed; 8. Technical Support of daily conference calls between the VA DSS Data Systems Development Group and the AAC Group; 9. The software warrantee precludes changes to the TII software by any entity other than Eclipsys Corporation. Activities described will require the provider of these services to have the right to change software code either to correct software problems, or to alter the software to accommodate changes resulting from requirement unique to the VA, or to create changes in functionality required by the VA. The provider of the required software must currently have extensive knowledge of the VA Transition II Decision Support System; the specific VA customized code sets; and the VA data systems, which provide data to DSS. It is anticipated that a 1-year firm fixed price contract with four 1-year options will be awarded. See Note 22. All responses from responsible sources will be considered. Responses must include sufficient documentation to allow this office to evaluate the possibility of your firm to submit a valid proposal. The determination to open competition based on responses received is solely within the discretion of the Government. If a solicitation is issued, no additional synopsis will be published. All responses must be submitted in writing within 5 calendar days of publication of this notice. Written responses can also be faxed to 512-326-6028 or sent via e-mail to nancy.kennamer@mail.va.gov. Posted 03/23/99 (W-SN311381). (0082)

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