U.S. Office Of Personnel Management, 1900 E Street, NW., Room 1342, Washington, DC 20415

D -- AUTOMATED DIRECTORY SOL OPM-98-RFP-00319js DUE 071798 POC John Statz WEB: OPM Procurement Home Page, http://www.opm.gov/procure. E-MAIL: Technical Officer's e-mail, JStatz@opm.gov. D -- The Office of Personnel Management requests the services necessary to furnish and install an interactive computerized building directory system. This directory system must adhere to the following specifications. 1.0 SYSTEM PURPOSE AND DESIGN 1.1 (1) one interactive display directory will be used to provide information regarding Office of Personnel Management (OPM) offices, personnel, and other information about the building. Graphics must be included in the information presented to the public. At a minimum, one customized initial screen with OPM logo will be included. A customized 3-D animated attract loop must also be included. 1.2 The contractor must bid and supply a turn-key system including: equipment, software, software editing programs, electrical and cabling, enclosure design specifications, installation, training, and after installation support & maintenance. 1.3 Updating of the information will occur from a customer provided remote data entry console. Alternatively, the contractor is responsible for providing a price for the update console. The update console must be equipped with Windows 95. 1.4 If additional directories are included, each directory will operate independently of any other directory such that when a malfunction occurs to one it will have no affect on any other directory. The system will not depend on any single critical subsystem where a failure of which can prevent directories from delivering information to visitors. 1.5 Operation of the directories must be "user friendly" allowing people of all ages and backgrounds to access information. Specifically: A. Information must be organized into successive levels of data, each level linking to the next level of data so that as the visitor progresses to the final information being sought he/she is always aware form where they came and where they are going. It shall take no more then three (3) screens to retrieve the final information desired. B. The data at each level in the information hierarchy shall be homogenous.C. Instructions and prompts at each step in the visitor's inquiry shall be understandable by people of all ages and educational backgrounds. D. Information must be delivered to the visitor in 0.1 seconds or less after the visitor touches the screen of presses a key on the modified keyboard. E. Data at each level of the information hierarchy must be delivered one "page" or screen at a time and there shall be no scrolling. 1.6 The system must have the capability of adding directories and/or more information programs at any time in the future must be provided without altering the initial system. 2.0 SYSTEM CONFIGURATION: EQUIPMENT 2.1 Each directory will include a high resolution minimum 17" diagonal color graphic monitor with VGA display capabilities (1024 X 768 pixels minimum) allowing colors to be displayed in up to 16 million colors. 2.2 Each directory will include a controller, minimum Pentium 166 with 64M bytes of memory, a 1G byte hard drive, VGA card with 2M bytes of memory and a 1.44 floppy 3- " drive. 2.3 Each directory must be capable of storing a minimum of 5,000 items of information plus graphics and maps. 2.4 Each directory must be equipped with a Surface Acoustical Wave touch screen for the public to use in accessing information. This technology is not to impinge on the color, brightness and clarity of the text and graphics. 2.5 The directory system must be capable of being updated from a central data entry console through a direct connection by either cable, modem or LAN. Updating by manually inserting diskettes into directories is not acceptable. 2.6 Automatic back-up capabilities for making copies of the information as well as the editing programs for updating the information must be included. 2.7 The option for a braille overlay keyboard the when used with a voice card will allow persons who are blind or visually impaired to access the information. 3.0 SOFTWARE: DISPLAY CAPABILITIES 3.1 The software must be Windows 95 based using commercially available software programming and include, at a minimum, the following display programs: OPM Key Personnel, OPM Offices and OPM Personnel. Options for other programs such as Meetings, Events, Area Maps, Transportation, Department History, Job Opportunities, Organizational Charts, Building Services and other Custom Graphics must be included. 3.2 One customized initial screen must be provided. The screen must be displayed for several seconds and then rotate to display the animation in order to minimize burn-in. 3.3 One customized attract loop must be included. The attract loop will be 3-D and include the OPM logo. 3.4 Provisions for additional display programs must be included which will not require alterations to the existing equipment of display programs. 3.5 Information must be displayed to the user within 1 second of the request being made. 3.6 All graphics including those developed for the initial screen as well as floor layouts, if included, must be submitted for approval prior to installation. 4.0 SOFTWARE: EDITING CAPABILITIES 4.1 System must include easy-to-use, "click and go" editing programs which will allow OPM, who may have not had previous experience with computers, to update the information. Editing programs must be Windows 95 based written in a commercially available programming language. Editing programs will be stored in the data entry console. 4.2 Provisions must be provided for an electronically downloading data sheet of personnel listings from other data bases where the information exists. 4.3 The data entry console will be connected to the directory via the customer's LAN. 4.4 Editing and operation of the system must be such that the property management staff, who may have no knowledge of computers/programming, can add new data and change existing data in less than 3 minutes per data item. This must occur even if such staff were never trained in the operation of the system or had an operating manual available to them. 4.5 The directory shall continue to provide information to visitors while staff is entering/changing data at the data entry console. 4.6 Provisions must be made within the editing programs to confirm receipt of updated information by the directory and verify that the information was transmitted error-free. 4.7 The contractor must be able to add/modify programs to meet the specific desires of the OPM terms of the types of information to be displayed, fields, and include video if required. 5.0 ENCLOSURE 5.1 The contractor must provide the details, size, color and shape etc., for an enclosure to house the directory. OPM will then decide if the contractor will be responsible for the enclosure or furnished by others. 5.2 The contractor will supply all electrical and cabling as specified for the installation of the systems. 6.0 INSTALLATION 6.1 The submittal must be provided for all equipment that will be used including the display device, controller, and the inclosure, itself. 6.2 Installation specifications must be included which describe the electric requirements, cabling, ventilation, and other services that will be necessary to install the system. These services will be provided by the contractor. 6.3 The contractor must provide specifications for all hardware ( nuts and bolts, etc.) that will be used the installation of the system and for mounting enclosure to the floor. The contractor will be responsible for installing the enclosure at the time of installation. 6.4 Installation of the enclosure, equipment and software must be provided on-site at a mutually agreed upon date. 6.5 Installation will include bolting the enclosure to the floor, connecting the cable to the controller, installing the software and thoroughly testing the overall operation of the system and its programs. 6.6 Training of a minimum of 15 people must be provided at the time of installation. An easy-to-use User's Manual must be provided as part of the training. 6.7 A minimum 1 year on-site warranty must be provided. Alternate maintenance plans for after the warrant must be presented. 7.0 EXPERIENCE 7.1 The contractor must have at least 10 years experience with references in developing and installing computer-based interactive information systems used in public places and have demonstrated experience in producing high quality computer graphic images that the general public can understand and act upon. 7.2 The contractor must have all resources in-house for completing the project including programmers, graphic designers, technical integration specialist and project managers. 7.3 The contractor must be able to demonstrate projects where the software has been able to be easily changed / modified to meet the specific needs of the customer. 8.0 MAINTENANCE 8.1 The contractor must be able to provide on-site maintenance of equipment and software with a maximum response time of 4 hours. 8.2 The system must have the capability for all software updates and corrections to data, graphics and programs to be made on-line via telephone modem by contractor's system analysts in order to quickly diagnose problems and make speedy corrections and improvements. 9.0 RESPONSES, PRICING AND ACCEPTANCE 9.1 Offerors must provide, as part of their proposal, a description of the company's experience and past experience in doing work of this nature. The proposal must include the number of years of experience and a list of current contracts or efforts of this nature completed over the past 5 years. References must be furnished together with names and phone numbers of points of contact that can comment on the nature and quality of the work performed. The proposal must also include information demonstrating that you understand the nature and complexity of the work required, that you have personnel experienced in doing this kind of work, and that you have a technical approach that demonstrates your ability to complete this project as specified. 9.2 Offerors price proposal must provide OPM with the price of one (1) main turn-key system and options for up to 7 additional systems. OPM will determine how many systems will be installed after the contract proposals have been reviewed and the proposed prices are compared to the funds available. 9.3 The contractor will submit the pricing for all cabling and electrical work as a separate cost from the directory system. 9.4 The contract will be awarded based primarily upon the valuation of the offeror's ability to meet the technical criteria in the statement of work and their related experience. Secondarily, the award will be based on the total proposed price to perform the work within the specifications. The Government reserves the right to award this contract to other than the low offeror. 9.5 Refer any questions, responses and bids to: John A. Statz 1900 E. Street NW, Rm. 1330 Washington, DC 20415-7720 202-606-2927 Office 202-606-1508 FAX 9.5 Site visits may be arranged by contacting John A. Statz at the above telephone number. 9.6 All proposals must be submitted by close of business (5pm) July 17, 1998. No proposals will be accepted after that time. 9.7 A single award will be made after all bids have been reviewed. This action has been set-aside for competition among small business concerns. The standard industrial code is 7379. The size standard is $18 million. (0174)

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