DVA MEDICAL CENTER, 940 BELMONT STREET, BROCKTON, MA 02401

R -- CONSULTING SERVICES SOL RFP 525-3-98 DUE 021398 POC Marianne LeBlanc 508-895-0019 Consulting services to review and evaluate the Spinal Cord Injury program at the VA Medical Center, Brockton/W. Roxbury, MA. This will include analyzing the program procedures and cost data and making recommendations on cost saving techniques. Consulting services to do a market analysis of the Category C veteran (who are those veterans whose eligibility for care is not based on a service-related illness or injury or on the veteran's low income status) population in the New England Area to determine the following: 1. Describe the NE Category C market, both in terms of number of veterans and amount of health care services required. Describe the demographics, types of services they require, where they are located and number and percentage of Category C veterans who use VA services. 2. Describe those Category C veterans who use VA services and how they differ from those who do not use VA services. Describe the demographics, types of services they require and where they are located. Describe how the users differ fro the overall Category C market. 3. Describe the competitive environment. Identify the major providers and payors, indicating how integrated the provider networks and payor networks are. Describe how service capacity compares to the needs of the population as well as how sophisticated providers are in managing care. 4. Describe for those Category C veterans who do not use VA services, what factors keep them away. Identify actions the New England VA Healthcare System might take to influence their decision to use VA services. 5. For those who use VA services, identify why they use some services and not others. Identify actions that the New England VA Healthcare System might take to encourage them to use additional VA services. (0364)

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