Centers for Disease Control and Prevention (CDC), Procurement & Grants Office, 255 East Paces Ferry Road, N.E., Room No. 419 Atlanta, Georgia 30305

D -- INTEGRATED VOICE MAIL SERVICES SOL 96-64(N) DUE 043096 POC Contact Christine Dauer at (404)842-6553 The Centers for Disease Control and Prevention (CDC) has a requirement for integrated voice mail services and intends to issue a competitive procurement to provide the following functions: voice mail/messaging capability to accommodate staff; interactive computerized voice response for channeling caller to computerized information; automated attendant for telephone coverage, e.g., determining type of call (internal or external) and directing call to a computerized voice response or a live attendant; voice interface to other agency technologies, including scientific databases, e.g., voice interface to scientific databases that could automatically update the voice message content; and LAN-based E-mails, e.g., LAN-based E-mail connectivity that would alert the E-mail user of voice mail messages or the E-mail system or the voice mail system of E-mail messages. Interested parties may request the solicitation by writing to Christine Dauer, Contract Specialist, at the address above; or by fax to (404)842-6896. Verbal telephonic requests will not be honored. (0058)

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