Department of the Treasury (DY), Internal Revenue Service, 6009 Oxon Hill Road, 7th Floor M:P:O:P, Oxon Hill, MD 20745

70 -- SOFTWARE AND MAINTENANCE SOL 0670H3MEA59 POC Elva Hooper, contract Specialist, 202-283-1183. The Internal Revenue Service intends to award a purchase order on a non competitive basis to ArborText, Inc. to purchase Windows-OS/2 Warp SGML software, compatible English and Spanish dictionaries, format output specification software, and maintenance on all the above. The vendor will be required to provide the government Windows 3.1 based SGML editing software with standard Windows editing features, free upgrade to OS/2 Warp, powerful yet easy-to-use table editing features, creation and editing of full-page WYSIWYG CALS-compliant tables, inline viewing of external entities such as graphics and other files, help feature and menu preference customization, the ability to easily support additional document type definitions at no additional cost, autonumbering, automated SGML validation, spellchecking, requiring minimal SGML knowledge by users, and solid technical support. The contractor shall provide the government software maintenance support as specified. The contractor shall make a service technician available from 8 am to 4:30 pm Monday through Friday to provide technical assistance. A service technician will respond to the government's contracting officer technical representative or delegate within 2 business hours. Technical services shall include, but are not limited to, (1) telephone technical support for the purpose of providing assistance and guidance in diagnosing software problems and software instllation; (2) Responding to inquiries regarding software problems, via electronic mail, to the government's contracting officer technical representative or delegate; (3) Provide the government access to the contractor's technical support system via modem or internet enabling the government to download patches and software upgrades; (4) Provide the government technical assistance in developing format output specification instances and customized menus, utilities, and filters. The contractor will not have the abililty to access, via the internet, the government computers running the software; however, if required to fix a problem, a computer technician may be allowed to dial into one computer via modem. If software problems cannot be solved through above methods, the contractor shall make available at no additional cost to the government software upgrades that fix the problem. In addition, the contractor shall provide to the government for the length of this contract at no additonal cost all software upgrades, including those for OS/2 Warp. If requested by the government, the contractor shall provide guaranteed next day delivery of replacement software. All responsible sources who can provide and meet the above requirements shall submit written technical capability statements sufficient to demonstrate ability to meet the government requirements and a price quotation by February 20, 1996; no solicitation will be issued, therefore such requests for solicitations will be considered non responsive; Evaluation/Award will be based on technically acceptable offers at the lowest over all cost to the government. An award is expected to be made approximately February 28, 1996. all questions must be submitted in writing and received by facsimile or mail. If no affirmative responses are received by February 20, 1996 the award will be made to ArborText, Inc. (0044)

Loren Data Corp. http://www.ld.com (SYN# 0412 19960214\70-0001.SOL)