38LS/LGCX, 4022 Hilltop Rd, Tinker AFB OK 73145-2713

D -- TELEPHONE SWITCH BOARD OPERATIONS SOL F34608- POC Contact Point: Darrell Davis, Contracting Officer, (405) 734-9297. F34608-POC Points of Contact are Mr. Darrell Davis or Mr. Robert O'Day Sr at (405) 734-9297. This is a sources sought market survey and request for industry comment. The United States Air Force, through the Headquarters Air Mobility Command, Directorate of Communications, Scott AFB, Illinois is examining the feasibility of contracting, on an individual or regional basis, the telephone switchboard operator functions at the following locations: Andrews AFB MD, Dover AFB DE, McGuire AFB NJ, Charleston AFB SC, Scott AFB IL, McConnell AFB KS, Grand Forks AFB ND, McChord AFB WA, Fairchild AFB WA, and Travis AFB CA. The operation of the switchboard includes tasks such as connecting non Direct in Dial (DID) numbers and routing of incoming calls to appropriate offices on an installation, setting up and managing special conferences, performing directory assistance, routing request for DSN priority and overseas calls to appropriate gateways, Offnetting official and morale calls to the local area, processing commercial long distance calls, interfacing with base paging systems, extending emergency calls to the appropriate agency, maintaining master station logs of significant events, maintaining key locators showing locations of key base personnel, providing connectivity to STRATCOM for command and control conferences such as emergency action message (EAM), monitoring and operating the commander's radio net that interfaces the mobile net and the telephone system. The operation of the switchboard function is required on a 24 hour/day, 7 day/week basis. We encourage and request that interested vendors submit a response describing their capabilities and experience and any concepts or strategy for fulfilling these type of requirements. Comments should be submitted not later than 13 Oct 95 for consideration. The US Air Force will not assume responsibility for any expense generated as a result of participation in this survey. A Request for Proposal (RFP) or formal solicitation may be pursued, dependent upon the responses received as a result of this synopsis. This market survey is for information and planning purposes only to determine the level of industry capabilities and to identify potential sources. Vendor omments are requested on the feasibility of contracting the services on an individual or regional basis, comments should include recommended type and length of contract etc. Responding vendors should indicate whether the firm is a large, small-disadvantage, and/or a woman-owned business. Submit survey responses to 38LS/LGCX, Attn, Mr. Darrell Davis., 4022 Hilltop Rd, Ste 207, Tinker AFB OK 73145-2713. An Ombudsman has been appointed to hear concerns from offerors or potential offerors during the proposal development phase of this acquisition. The purpose of the Ombudsman is not to diminish the authority of the program director or contracting officer, but to communicate contractor concerns, issues, disagreements, and recommendations to the appropriate government personnel. When requested, the Ombudsman will maintain strict confidentiality as to the source of the concern. The Ombudsman does not participate in the evaluation of proposals or in the source selection process. Interested parties are invited to call Colonel Claude E.Messamore, Jr. at (617) 377-5106. The Ombudsman should only be contacted with issues or problems that have previously been brought to the attention of the program manager and/or the contracting officer and could not be satisfactorily resolved at that level. Foreign participation is permitted. (0250)

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