Martin Marietta Technical Services, Inc., under a prime contract from the Environmental Protection Agency, P.O. Box 14365, Research Triangle Park, NC 27709

70 -- PROBLEM MANAGEMENT SOFTWARE Sol. BGB01-051995. POC: Ms. Betsy Boyer, 919/541-3537. Martin Marietta intends to procure a single comprehensive Unix-server based Enterprise-wide Problem Management (EPM) software package. The software will provide a centralized process for Martin Marietta internal organizations to effectively collect, retrieve, track and manage information regarding events and customer trouble calls. This software package shall be a Commercial Off The Shelf (COTS) product which allows the user to fully customize the software to the applications by defining fields, screens, reports, etc. This software must be capable of full integration with the existing computing environment. A Unix server will act as the EPM application server. The server will be a RISC/UNIX computer with Oracle and the successful vendor's Problem Management software installed, configured and running. Users will communicate with the server via TCP/IP from native S-Windows, MS-Windows, and VT-100 workstations. Martin Marietta will provide the Unix server, Oracle sotware and TCP/IP connectivity requirements. The initial procurement is for appoximately 25-30 users with options to purchase up to approximately 400 users. The successful vendor shall provide full software support and maintenance. User training will also be required. An onsite demonstration that proves the software's capability to operate effectively with the applications within the existing computing environment will be required of the potential vendor after proposal submission and prior to contract award. Vendor must also provide verifiable past experience with projects of similar size, scope and complexity. All inquiries regarding this procurement must be directed to the Martin Marietta Procurement Department. Prospective bidders are requested to contact the buyer for a complete solicitation package including the technical specifications and the terms and conditions. Telephone requests will not be considered. Requests for the RFP received after RFP issue date will not constitute a proposal due date extension. Approximate RFP issue date is June 20, 1995 with an approximate proposal due date of July 13, 1995. Approximate contract award date is 9/20/95. All responsible sources may request a solicitation package and submit a proposal which shall be considered by the procuring office. Send request for RFP in writing to the buyer at fax number 919-541-0930. (151)

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