Electronic Systems Center/AVK, Contracting Division, Command & Control Systems, 20 Schilling Circle, Hanscom AFB, MA 01731-2816

D -- MANAGEMENT INFORMATION SYSTEMS TECHNICAL SUPPORT POC Sean Mullen, Contract Specialist, 617-377-7386; Kent W. Kinal, Contracting Officer, 617-377-6607. Electronic Systems Center, Hanscom Air Force Base, MA anticipates a competitive acquisition for Management Information Systems Technical Support (MISTS) services which can be used by all AFMC sites. The objective is to provide a primary contractual vehicle for communications-computer systems implementation, operations and maintenance for all AFMC sites. Contract efforts will include customization of business applications, systems engineering, local/wide area network implementations, client/server integration and operations and maintenance. Services will include (1) technical support (i.e., planning, requirements analysis, automated tools, data administration, database engineering, software deployment, network implementations) (2) operational support (i.e., user support, help desk, field service, product support, training, end user equipment maintenance, system security) (3) communication support (i.e., operations management, communication maintenance and enhancements which include voice, data and video) (4) managerial support (i.e., project management, quality improvement, business process reengineering, configuration management). Eligible firms must be proficient in the areas of systems design, software customization with emphasis in COTS PC software customization, operations and maintenance of a large variety of automation equipment, LAN/WAN technology and client/server implementations. The Government contemplates a five year indefinite-delivery, indefinite-quantity type contract for all services under this contract. The draft RFP, source list, and schedule will be posted on the Hanscom Electronic RFP Bulletin Board (HERBB) beginning around 15 May 1995. The HERBB telephone number is (617)274-0500. Firms having an interest, capability, and background on this acquisition may request to be put on the mailing list by submitting a written request to the contract specialist listed above. Requests must indicate whether they are a large, small, disadvantaged, or women-owned concern and specify a contact person with their telephone number. For this acquisition, a concern will be considered small if its annual receipts do not exceed $18,000,000. Additionally, sources shall indicate if they are US or foreign owned/controlled. Be aware that the incumbent contractor operates and has access to the local network. As a result, information and/or questions should not be submitted through the bulletin board or E-Mail if it is of a proprietary nature. An Ombudsman has been appointed to hear concerns from offerors or potential offerors during the proposal development phase of this acquisition. The purpose of the Ombudsman is not to diminish the authority of the program director or contracting officer, but to communicate contractor concerns, issues, disagreements, and recommendations to the appropriate government personnel. When requested, the Ombudsman will maintain strict confidentiality as to the source of the concern. The Ombudsman does not participate in the evaluation of the proposals or in the source selection process. Interested parties are invited to call Colonel Thomas J. Mackey at (617)377-5106. The Ombudsman should only be contacted with issues or problems that have previously been brought to the attention of the program manager and/or the contracting officer and could not be satisfactorily resolved at that level, or issues that require contractor confidentiality. (0110)

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