Department of the Treasury (DY), Financial Management Service, 401 14th Street, SW, Washington, DC, 20227, Room 456D

J -- ROUTERS MAINTENANCE SOL RFP-FMS-95-0012 POC Sharon Whitaker, Contract Specialist, (202) 874-7272. The U.S. Department of the Treasury's Financial Management Service (FMS) has a requirement for Level I Comprehensive and On-Site Hardware Field Support for Cisco Systems, Inc. AGS and MGS routers. This requirement is a 100% small business set-aside under SIC Code 7379 (average annual receipts for the previous 3 years cannot exceed $18 million). Interested small businesses will be required to provide evidence in their proposal that they are a small business, and that they are certified by Cisco Systems, Inc. or have at least one year of experience in providing Level I service for Cisco AGS and MGS routers. Standard Level I service includes telephone call-back within 1 hour for hardware, configuration, and software problems by a technical assistance center, 6:00 a.m. to 6:00 p.m. local time, Monday through Friday; 24 hour by 7 day a week telephone support; electronic mail inquiries and responses; major release software updates, if requested; software maintenance release updates; new manuals upon request; access to an on-line customer information system; advance replacement of hardware; guaranteed next-business-day delivery of replacement parts; on-site service coverage from 7:00 a.m. to 6:00 p.m. local time, Monday through Friday; all parts, labor, and material required for remedial service; next-business-day service by 10:00 a.m. local time for on-site remedial service; critical hardware problem escalation; and installation of all mandatory engineering and factory change notices. The vendor would be responsible for servicing 18 AGS+/4 and 4 MGS/4 routers located in Hyattsville, MD; College Park, MD; Washington, DC; Austin, TX; Birmingham, AL; Chicago, IL; Kansas City, KS; Philadelphia, PA; and San Francisco, CA. The period of performance will be from May 1, 1995 through September 30, 1995 with 2 1-year options. Interested small businesses must send a letter of interest referencing the solicitation number to the above address and POC within 15 days after publication of this notice. See Numbered Note(s): 1. (0058)

Loren Data Corp. http://www.ld.com (SYN# 0061 19950228\J-0004.SOL)