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SAMDAILY.US - ISSUE OF MARCH 27, 2025 SAM #8522
SOURCES SOUGHT

R -- USCIS Contact Center Tier 1 Support Services

Notice Date
3/25/2025 12:38:24 PM
 
Notice Type
Sources Sought
 
NAICS
561422 — Telemarketing Bureaus and Other Contact Centers
 
Contracting Office
USCIS CONTRACTING OFFICE(ERBUR) Williston VT 05495 USA
 
ZIP Code
05495
 
Solicitation Number
70SBUR25I00000003
 
Response Due
4/7/2025 5:00:00 AM
 
Archive Date
04/22/2025
 
Point of Contact
Mary Shinney, Krystal Creaser
 
E-Mail Address
mary.a.shinney@uscis.dhs.gov, krystal.u.creaser@uscis.dhs.gov
(mary.a.shinney@uscis.dhs.gov, krystal.u.creaser@uscis.dhs.gov)
 
Description
03/25/2025-Posted questions received from industry along with Govt answers. United States Citizenship and Immigration Services (USCIS) is issuing this Sources Sought � Request for Information (SS-RFI) notice to provide interested vendors with a draft Performance Work Statement (PWS) for Tier 1 level support for the USCIS Contact Center, which assists the public with information on immigration related services and benefits. The purpose of this RFI is to afford early engagement opportunity, obtain vendor feedback on the acquisition strategy and approach, and to identify capable vendors. This notice is issued solely for the purpose of conducting market research in accordance with Federal Acquisition Regulation (FAR) Part 10 and does not constitute an Invitation for Bids, Request for Proposal, or Request for Quotations.
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/538100afee1144dea48507257564101a/view)
 
Place of Performance
Address: Williston, VT, USA
Country: USA
 
Record
SN07385557-F 20250327/250325230050 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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