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SAMDAILY.US - ISSUE OF NOVEMBER 07, 2024 SAM #8381
SOLICITATION NOTICE

D -- DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI

Notice Date
11/5/2024 4:50:35 AM
 
Notice Type
Presolicitation
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
USTRANSCOM-AQ SCOTT AFB IL 62225-5357 USA
 
ZIP Code
62225-5357
 
Solicitation Number
TRANSCOM25D002
 
Response Due
11/4/2024 1:00:00 PM
 
Archive Date
12/04/2024
 
Point of Contact
Kailey C. Schuette, Megan Gonzalez
 
E-Mail Address
kailey.c.schuette.civ@mail.mil, megan.m.gonzalez4.civ@mail.mil
(kailey.c.schuette.civ@mail.mil, megan.m.gonzalez4.civ@mail.mil)
 
Description
***Updated 2024/11/05*** Questions & Answers to RFI Posted ****** USTRANSCOM plans to have a contract in place for technical and functional support, Tier 1 and/or Tier II helpdesk services for the Defense Personal Property System (DPS) applications, capability, and business functions. USTRANSCOM seeks a solution that includes DTSC Tier 1 call resolution, sustainment, and maintenance of the ticketing software (presently ServiceNow (SNOW)), DPS IT System support and DPS operational support. USTRANSCOM is seeking information about what solutions currently exist in the market and is interested in learning about what information industry may need to scope a logical roadmap to succeed. Responses are due 1500 (CT) on 4 November 2024.� Submit your RFI response, including a request for a one-on-one marked on the information sheet, no later than the response due date identified in Section 1.3. The first 20 RFI responses received including a valid request for a one-on-one will be allocated a 15-minute session with the requirements team. Priority for one-on-ones will be given to Small Business reponders.
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/20b31af70a754b2681806c3ce427e041/view)
 
Place of Performance
Address: Scott AFB, IL 62225, USA
Zip Code: 62225
Country: USA
 
Record
SN07257041-F 20241107/241105230100 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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