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SAMDAILY.US - ISSUE OF FEBRUARY 14, 2024 SAM #8114
SOLICITATION NOTICE

J -- Purchase of ICP Service Contract

Notice Date
2/12/2024 7:19:52 AM
 
Notice Type
Combined Synopsis/Solicitation
 
NAICS
811210 —
 
Contracting Office
USDA ARS SEA AAO ACQ/PER PROP STONEVILLE MS 38776 USA
 
ZIP Code
38776
 
Solicitation Number
12405B24Q0082
 
Response Due
2/15/2024 2:00:00 PM
 
Archive Date
03/01/2024
 
Point of Contact
Cecilia McNamee, Phone: 9852328289
 
E-Mail Address
cecilia.mcnamee@usda.gov
(cecilia.mcnamee@usda.gov)
 
Description
UPDATE 2/12/2024: Model�iCap Pro UPDATE 2/9/2024: Product Number BRE731355 IAS 1119550 - Statement of Work ? 50% faster onsite response time with 30-40% reduced downtime compared to billable customers. ? 35% remote resolution of issues with exclusive access to enhanced technical support with digital remote support tools. ? Priority access to more than 2,000 field service professionals with an average of 18 years� experience~ Field Service Engineer labor, travel, and parts required for Corrective Maintenance visits with a targeted response time of 3 business days. ? Priority status for technical support inquiries with a targeted immediate response time. A certified service engineer will conduct diagnosis and Corrective Maintenance procedures using the latest digital remote support tools. ? One (1) scheduled annual standard Preventive Maintenance visit (standard PM kit included) ? Access to Unity Lab Services Online Knowledge Base ? 10% discount on spare parts (not covered by corrective maintenance), accessories, and consumables for the instruments covered under this contract and during the effective period of this contract (please ask for the discount when contacting your local Thermo Fisher Scientific parts ordering department) ? Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance) ? 10% discount off list price for the training classes purchased during the contract validity period. May not be available in all locations or used in conjunction with any other discounts or promotions (please check availability with your local Thermo Fisher sales representative or customer service team) ? Purchase of an Operational Qualification (OQ) with this contract includes an Instrument Requalification (RQ) in conjunction with a scheduled Corrective Maintenance. Scope of RQ testing is defined in the Unity Lab Services Re-Qualification Testing Matrix ? Purchase of an additional Preventive Maintenance with this contract available at a reduced pric
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/3af2b8eb27c94ba69fd4ae3ccd79a03f/view)
 
Place of Performance
Address: Mississippi State, MS 39762, USA
Zip Code: 39762
Country: USA
 
Record
SN06962846-F 20240214/240212230046 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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