SOLICITATION NOTICE
R -- CustomerX Vendor Pool and Subsequent Pods (CSO HT003823SC001)
- Notice Date
- 10/12/2023 10:15:28 AM
- Notice Type
- Presolicitation
- NAICS
- 541990
— All Other Professional, Scientific, and Technical Services
- Contracting Office
- DEFENSE HEALTH AGENCY ROSSLYN VA 22209 USA
- ZIP Code
- 22209
- Solicitation Number
- HT003824SC001
- Response Due
- 10/18/2024 5:00:00 AM
- Archive Date
- 10/17/2025
- Point of Contact
- Elizabeth Ruckwardt, Leroy Smith
- E-Mail Address
-
elizabeth.m.ruckwardt.civ@health.mil, leroy.d.smith3.civ@health.mil
(elizabeth.m.ruckwardt.civ@health.mil, leroy.d.smith3.civ@health.mil)
- Description
- PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization�s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.��� CustomerX is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio. See attachments for additional information.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/ff22f33b73224081b2823259f7c02f22/view)
- Record
- SN06858088-F 20231014/231012230048 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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