SPECIAL NOTICE
70 -- Quality Management Suite (QMS) software
- Notice Date
- 8/24/2023 11:13:14 AM
- Notice Type
- Special Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- DHA ENTERPRISE MED SUPPORT EMS-CD FORT SAM HOUSTON TX 78234 USA
- ZIP Code
- 78234
- Response Due
- 9/1/2023 8:59:00 PM
- Archive Date
- 09/16/2023
- Point of Contact
- Hermilio Guzman, Thomas Reese
- E-Mail Address
-
hermilo.l.guzman2.ctr@health.mil, thomas.l.reese4.civ@health.mil
(hermilo.l.guzman2.ctr@health.mil, thomas.l.reese4.civ@health.mil)
- Description
- THIS IS A NOTICE OF INTENT TO AWARD A SOLE SOURCE FIRM FIXED PRICE REQUIREMENT UNDER THE SAT. THIS NOTICE IS UNDER THE AUTHORITY OF FEDERAL ACQUISITION REGULATION (FAR) PART 13.106-1(b)(1)(i), ONLY ONE SOURCE BEING AVAILABLE TO MEET GOVERNMENT NEEDS. THIS IS NOT A REQUEST FOR COMPETITIVE QUOTES. NAICS Code 514519, Other Computer Related Services; business size standard is 150E. The Defense Health Agency (DHA), Ft Sam Houston, TX intends to issue a sole source award to Enghouse Interactive for Quality Management Suite (QMS) software to support DHA NMCCL�s mission. QMS SW is required to record all inbound/outbound calls for the contact centers. This aide�s quality management control for quality assurances. Contact Center includes, Pharmacy, Orthopedics, Outer Clinics, Patient Transfer, Emergency Services and IMD Support Center. The award will be executed by means of other than full and open competition, due to the need to maintain commonality and compatibility with the current system. The objective of this sole source award is to procure QMS SW Support. QMS Call software provides 24/7/365 maintenance and outage coverage. This ensure that any issues regarding patient call support software are minimized by updating and patching applications regularly. This support allows continuity in the call management system. This allows NMCCL staff and call center staff to manage, record, and edit audio files when needed. All interested sources may submit a capability statement that identifies business size, along with authorized letter from manufacturer with detail information and convincing evidence that clearly demonstrate the authority to provide electronic copies for download or printing of the IFUs for the end users as outline above. If no responses are received within the date as indicated in publication of this notice, a sole source award will be made. Responses to this notice can be sent via email to: Hermilo L. Guzman Jr. (Hermilo.l.guzman2.ctr@health.mil) and Thomas L. Reese (Thomas.l.reese4.civ@health.mil)
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/b6abdf0067454f42bc725117cd67adb8/view)
- Place of Performance
- Address: JBSA Ft Sam Houston, TX 78234, USA
- Zip Code: 78234
- Country: USA
- Zip Code: 78234
- Record
- SN06805145-F 20230826/230824230052 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's SAM Daily Index Page |