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SAMDAILY.US - ISSUE OF JULY 01, 2023 SAM #7886
SOURCES SOUGHT

D -- Customer Support Services (VA-23-00062750)

Notice Date
6/29/2023 12:40:34 PM
 
Notice Type
Sources Sought
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
TECHNOLOGY ACQUISITION CENTER NJ (36C10B) EATONTOWN NJ 07724 USA
 
ZIP Code
07724
 
Solicitation Number
36C10B23Q0383
 
Response Due
7/7/2023 9:00:00 AM
 
Archive Date
07/22/2023
 
Point of Contact
Vanessa Woodward, Contract Specialist, Phone: 848-377-5183
 
E-Mail Address
vanessa.woodward@va.gov
(vanessa.woodward@va.gov)
 
Awardee
null
 
Description
Request for Information Customer Support Services (VA-23-00062750) Introduction This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. One of the main purposes of issuing this RFI is to determine the availability of Veteran Small Business Certification (VetCert) certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and Veteran Owned Small Businesses (VOSBs) that are capable of providing the services identified in the attached Performance Work Statement (PWS). An SDVOSB/VOSB company that is not registered and certified in the Small Business Administration s (SBA) VetCert database (https://veterans.certify.sba.gov/) should not respond to this notice. The North American Industry Classification System (NAICS) for this requirement has not yet been determined. NAICS codes under consideration for this effort include, but may not be limited to, 541512, 541519 or 541612. Potential contract vehicles being considered for this procurement include, but may not be limited to General Services Administration (GSA) Multiple Award Schedule (MAS) Special Item Numbers (SINs) 541612HC, Agency Human Capital Strategy, Policy and Operations or 54151S, Information Technology (IT) Professional Services. Additionally, the Transformation Twenty One Total Technology Next Generation (T4NG) IDIQ contract is being considered as a potential contract vehicle for this procurement. 2. Submittal Information: All responsible sources may submit a response in accordance with the below information. There is a page limitation for this RFI of five (5) pages. The Government will not review any other information or attachments included, that are in excess of the (#) page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must address capabilities specific to the services required in the attached PWS and must include the following: Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission: Name of Company Address Point of Contact Phone Number Fax Number Email address Company Business Size and Status For VOSB and SDVOSBs, proof of verification in VIP. NAICS code(s) Socioeconomic data Data Universal Numbering System (DUNS) Number Existing Contractual Vehicles (GWAC, FSS, or MAC) Provide a summary of your capability to meet the requirements contained within the draft PWS for the following areas: Experience and expertise providing Service Desk Support in accordance with the PWS requirements for VA, or other agencies of similar size and scope. Technical capabilities, experience and expertise working with the CEHRIS Portfolio Systems that require Tier 1 support as specified in PWS paragraph 5.3. Corporate experience or expertise in performing these services and specific examples or references. Specific examples or references provided must include the agency, point of contact, dollar value, and contract number. Your company s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 (JAN 2023) (DEVIATION) VA Notice of Total SDVOSB and 13 CFR ยง125.6, which states the contractor will not pay more than 50 percent of the amount paid by the Government to it to firms that are not SDVOSBs. Your response shall include information as to available personnel and financial resources; full names of proposed team members and the PWS requirements planned to be subcontracted to them, which must include the prime planned percentage or the names of the potential team members that may be used to fulfill the set aside requirement. Has the draft PWS provided sufficient detail to describe the technical requirements that encompass the software development and production operations support services to be performed under this effort. ______ YES _______ NO (if No, answer question f) If NO , please provide your technical comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost effective effort. Responses are due no later than 12:00pm EST, July 7, 2023 via email to Vanessa Woodward, Contract Specialist at vanessa.woodward@va.gov and Dana Newcomb, Contracting Officer at dana.newcomb@va.gov. Please note Customer Support Services in the subject line of your response. Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB.
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/151fdca80caa4962b2afeb74949eea11/view)
 
Record
SN06733088-F 20230701/230629230058 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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