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SAMDAILY.US - ISSUE OF DECEMBER 22, 2022 SAM #7695
SPECIAL NOTICE

R -- Limited Source Justification DLA Website Satisfaction Survey

Notice Date
12/20/2022 11:26:12 AM
 
Notice Type
Justification
 
NAICS
541611 — Administrative Management and General Management Consulting Services
 
Contracting Office
DCSO FORT BELVOIR DIVISION #1 FORT BELVOIR VA 22060 USA
 
ZIP Code
22060
 
Solicitation Number
SP4705-23-F-0016
 
Archive Date
01/19/2023
 
Point of Contact
Chris Moore, Phone: 804-659-5173
 
E-Mail Address
Christopher.M.Moore@Dla.Mil
(Christopher.M.Moore@Dla.Mil)
 
Award Number
GS-10F-0044W
 
Award Date
12/05/2022
 
Description
Item #8 - Enterprise cxMeasure: Enterprise cxMeasure, having a single survey deployment without any included tools or analysis. Enterprise survey serves as the base measurement which is replicated across multiple sites without model variation (custom question variation is available with Premium Segments). Item #8(a) - Enterprise Segment -Standard English Segment: English-language Standard Segment. Standard Segments are identical across the enterprised surveys. 2 of 4 Item #12 cxReplay: Each Replay application includes visualization of the visitor experience. Remote capture of the visitor experience includes time on the site, pages viewed, navigation path, data entry activity, scrolling, mouse movement and clicks (for web), and touch, zoom, and device orientation (for mobile devices). Data capture is associated with survey results, and no data will be stored if a survey is not completed. Item #13 - Satisfaction Insight Review (SIR): Satisfaction-focused research and analysis based on survey and custom question responses, prepared by the client�s Satisfaction Research Analyst. Data is analyzed on an aggregate level and then on a specific segment as recommended by the Satisfaction Research Analyst and affirmed by the client. Includes complete presentation and report presented via webex and teleconference.
 
Web Link
SAM.gov Permalink
(https://sam.gov/opp/4a5adc11710e40b194516f1c7f127ae6/view)
 
Place of Performance
Address: Alpharetta, GA 30005, USA
Zip Code: 30005
Country: USA
 
Record
SN06548076-F 20221222/221220230116 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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