Loren Data's SAM Daily™

SAMDAILY.US - ISSUE OF JUNE 08, 2022 SAM #7495
SPECIAL NOTICE

J -- VITEK 2XL System Maintenance

Notice Date

6/6/2022 5:36:41 AM
 

Notice Type

Special Notice
 

NAICS

811219 — Other Electronic and Precision Equipment Repair and Maintenance
 

Contracting Office

W4PZ USA MED RSCH ACQUIS ACT FORT DETRICK MD 21702-5014 USA
 

ZIP Code

21702-5014
 

Response Due

6/20/2022 7:00:00 AM
 

Point of Contact

Joshua Dean, Sharew Hailu
 

E-Mail Address

joshua.r.dean2.civ@mail.mil, sharew.hailu.civ@mail.mil
(joshua.r.dean2.civ@mail.mil, sharew.hailu.civ@mail.mil)
 

Description

The United States Army Medical Research Acquisition Activity (USAMRAA)intends to negotiate on a sole source basis, IAW FAR 13.5, with Biomerieux located at 100 RODOLPHE ST DURHAM, NC, 27712-9402 , as the only responsible source that can provide Walter Reed Army Institute of Research Oringal Equipment Manufacturer (OEM) preventative maintenance (PM) services for a Biomerieux VITEK 2XL instrument. The scope of this requirement includes full maintenance services for a Biomerieux VITEK 2XL instrument. The work required under this contract shall include: (1) Planned Maintenance Service; (2) Repair Service; and (3) Technical Support Service. Specific Tasks / Requirements ???????Planned Preventative Maintenance: The contractor shall provide one scheduled maintenance visit per year that includes: Performance assurance checks Functionality and safety checks Safety inspections in accordance with all applicable regulations Components check Device Software update Routine inspections and replacement of parts Following each scheduled preventative maintenance, the contractor shall provide a service report to include calibration certificate and performance measurements (Deliverable 1). ???????Emergency Repair Service: The contractor shall provide repair services that apply to instrument defects and arrangement of the parts and labor for all necessary repairs. Emergency repair service calls are to be responded to within 48 hours. The response will establish an appointment to repair the bioprocess. The contractor shall provide a written report that details the nature of the repair, parts supplied, and labor hours required. The contractor shall also provide a field service report once per event basis (Deliverable 2). ??????????????Technical Support Services: The contractor shall maintain a high level of availability, with low wait time, to provide customer technical support that includes interactive telephone support for the purpose of resolving technical support incidents between the hours of 0700-1900 EST from Monday to Friday, excluding Federal holidays and a detailed service documentation. The contractor shall maintain a service log that details the technical support provided, how the requirement was resolved, and recommended actions if the requirement was not resolved (Deliverable 3).
 

Web Link

SAM.gov Permalink
(https://sam.gov/opp/1f104154d49c471c8fb2cee492ee24b4/view)
 

Place of Performance

Address: Silver Spring, MD 20910, USA

Zip Code: 20910

Country: USA
 

Record

SN06348209-F 20220608/220606230100 (samdaily.us)
 

Source

SAM.gov Link to This Notice
(may not be valid after Archive Date)

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