SOLICITATION NOTICE
99 -- SICSS Annual Software and Hardware Subscription
- Notice Date
- 11/17/2020 6:25:31 AM
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 334210
— Telephone Apparatus Manufacturing
- Contracting Office
- USA ELEMENT, JOINT INTERAGENCY TASK KEY WEST FL 33040-9051 USA
- ZIP Code
- 33040-9051
- Solicitation Number
- W912PX21Q0003
- Response Due
- 11/24/2020 9:00:00 AM
- Archive Date
- 12/09/2020
- Point of Contact
- Jessica Bailey, Phone: 3052934775, Peter W. Maley, Phone: 3052935347
- E-Mail Address
-
jessica.a.bailey30.civ@mail.mil, peter.w.maley.civ@mail.mil
(jessica.a.bailey30.civ@mail.mil, peter.w.maley.civ@mail.mil)
- Description
- Annual Software and Hardware Maintenance Subscription:� This contract is for a combined software and hardware maintenance subscription for the Secure Integrated Communication Switch System (SICSS) at Joint Interagency Task Force � South (JIATFS) in Key West, FL. The subscription includes support for hardware and software with 24-hour technical support covering repair of all MVP system components, and all software upgrades. In addition, up to four hours per month direct assistance with a Compunetix engineer is included. Contractor shall provide support and corrective maintenance of all MVP systems and subsystems including software and hardware including telephone technical support during weekday hours from 8:00 AM to 5:00 PM EST, software updates, software fixes, new software features as they become available, and hardware repair via RMA support. Once a hardware repair is deemed necessary after contacting contractor for support, contractor will provide Return Material Authorization (RMA) to initiate repairs.
- Web Link
-
SAM.gov Permalink
(https://beta.sam.gov/opp/6e443cb2f1c34060954459176b0179c0/view)
- Place of Performance
- Address: Key West, FL 33040, USA
- Zip Code: 33040
- Country: USA
- Zip Code: 33040
- Record
- SN05855135-F 20201119/201117230150 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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