SOLICITATION NOTICE
R -- Court Reporting Services-629-21-1-508-0001
- Notice Date
- 10/15/2020 5:56:27 AM
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 561492
— Court Reporting and Stenotype Services
- Contracting Office
- 256-NETWORK CONTRACT OFFICE 16 (36C256) RIDGELAND MS 39157 USA
- ZIP Code
- 39157
- Solicitation Number
- 36C25620Q1270
- Response Due
- 10/29/2020 1:00:00 PM
- Archive Date
- 12/28/2020
- Point of Contact
- James Rasco, Contract Specialist, Phone: 318-466-4633
- E-Mail Address
-
james.rasco@va.gov
(james.rasco@va.gov)
- Awardee
- null
- Description
- Attachment 2: Combined Synopsis/Solicitation COMBINED SYNOPSIS/SOLICITATION FOR COMMERCIAL ITEMS General Information Document Type: Combined Solicitation/Synopsis Solicitation Number: 36C25620Q1270 Posted Date: 10/15/2020 Response Date: 10/29/2020 at 3:00P.M. Central Product or Service Code: R606 Set Aside: 100% SDVOSB NAICS Code: 561492 Contracting Office Address 2495 Hwy 71 South Pineville LA 71360 Description This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; Quotations are being requested, and a written solicitation document will not be issued. This solicitation is a Request for Quotations (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2020-08. The associated North American Industrial Classification System (NAICS) code for this procurement is 561492, with a small business size standard of $16.5 Million. The Southeast Louisiana Veterans Healthcare System is seeking Court Reporting Services. All interested companies shall provide a quotation for the following: Performance Work Statement Court Reporting Services SECTION 1 GENERAL GENERAL The Contractor shall provide all personnel, equipment, tools, materials, supplies, vehicles, certifications, supervision, and all other technologies and technical services to provide Court Reporter Services for the Southeast Louisiana Veterans Health Care System upon request. The services may be required for, but not limited to: Administrative Investigations, Disciplinary Appeals Boards, Equal Employment Opportunity (EEO) hearings or Merit Systems Protection Board (MSPB) hearings, Office of Resolution Management, or Regional Counsel requirements. It will also be used for any other meetings that require legal documentation. PERIOD OF PERFORMANCE. The period of performance for Court Reporting services shall be for 5 years, base plus 4 option years. Court reporting requirements shall occur intermittently through each fiscal year; the requirement may be an urgency of need with only one day in advance notice. However, the VAMC shall strive to inform the Contractor at least thirty (30) days in advance. It must be noted here that the Government does not automatically extend contracts beyond their initial period of performance period. Option periods are always subject to the availability of funds, Contractor s Performance, Continued Need and FAR Clause 52.217-9, Option to Extend the Term of the Contract. BACKGROUND INFORMATION. 1.3.1. It is the intent of this document to establish a non-personal performance-based service contract for the New Orleans VA Medical Center 2400 Canal Street New Orleans, La 70119. 1.3.2. Invoices: Unless another form of payment is agreed upon by the Contracting Parties, invoices will be submitted thru Tungsten https://www.va.gov/oaa/invoicing/index.asp when received from the Contractor. Payment of invoices are made in arrears, upon certification of invoice. Invoices shall be submitted in accordance with the invoice clauses. Ensure the obligation # and a company invoice # is included on the invoice. 1.3.3. The chart below represents best-known estimates for the total number of exams performed per year. Procedure Quantity per year Administrative Investigations 15 per year AIB 15 per year DAB 15per year Other 15 per year NOTE: The estimated quantities are based on annual historic data based on prior year needs. Actual quantities may be more or less of these estimated amounts. 1.3.4. The term Administrative Investigation (AI) refers to a systematic process for determining facts and documenting evidence about matters of significant interest to VA. AIs are conducted to collect and analyze evidence to determine what actually happened and why it happened, so that individual and systemic deficiencies can be identified and effectively corrected. These investigations are governed by VA Directive 0700, Administrative Investigations and VA Handbook 0700, Administrative Investigations. These investigations are established by the Medical Center Director as the convening authority. Administrative Investigation Boards are not scheduled in advance; therefore, short notice will be provided for the need of transcription services. Once scheduled, the schedule may change or even be cancelled at anytime up until the time scheduled because of unforeseen events that may arise. 1.3.5. EEO Hearings and MSPB and/or arbitration hearings are similar processes and are established by a judge or other government source. EEO Hearings may be scheduled a few weeks in advance; MSPB hearings may be scheduled several weeks to a month or more in advance. These hearings may also have to be rescheduled or cancelled because of unforeseen events. 1.3.6. The number of witnesses can only be estimated in advance of the start of the process and may change during the course of the investigation or activity. 1.4. PERSONNEL 1.4.1. The Contractor shall provide only qualified certified Court Reporters to perform these services. Only one Court Reporter shall be assigned to each administrative process from its beginning to end. If an unforeseen emergency should occur that would require absence of the assigned Court Reporter, the proposed substitute shall have comparable qualifications to those of the person being replaced. The contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer (CO). NOTE: The Court Reporting Services must be performed in person at the clinic or hospital and cannot be performed remotely or via telework. 1.4.2. The Contractor must provide competent, efficient Court Reporters who are experienced and have the necessary training and education in Court Reporting with adequate and appropriate court reporting equipment, in order to produce accurate, timely, appropriately bound and indexed transcribed testimony from witnesses in these processes. Court Reporters must have at least one-year experience in court reporting and have the necessary training and education required in Court Reporting along with adequate and appropriate court reporting equipment, in order to produce accurate, timely, appropriately bound and indexed transcribed testimony from witnesses in these processes. The Court Reporter must hold the certification as a National Court Reports Association (NCRA) Registered Professional Reporter (RPR), or equivalent (determination of equivalency at the discretion of VAMC). Appropriate credentials must be provided within one (1) week upon request. The Court Reporter shall be punctual and present at all proceedings, demonstrate a professional demeanor, and provide all the necessary equipment to perform their duties and accomplish the deliverables described below. VAMC will provide seating and a work surface for the Court Report to perform their duties. The court reporter shall read portions of transcript during the proceedings at the request of the board or other presiding body, and ask speakers to clarify inaudible statements. Proceedings may occur over multiple days and the services of the Court Reporter may be needed for varying lengths of time each day. Court Reporters who have experience with the Administrative Investigation Board (AIB) process, Equal Opportunity Hearing, Human Resources Management Merit System Protection Board (MSPB) or arbitration hearings are preferred in the performance of this contract. 1.4.3 OATHS AND NOTARY SERVICES - The Reporter shall be competent to administer oaths. Depositions shall be transcribed by a duly authorized notary. No separate fee is to be charged for notary services, administering oath, or affixing seal. 1.4.4. The Contractor shall assume full responsibility for the protection of its personnel furnishing services under this contract, in accordance with the personnel policy of the Contractor. To carry out this responsibility, the contractor shall provide the following for these personnel: Worker s compensation Professional liability insurance NOTE: A copy of liability insurance on an individual must be presented to the CO prior that person being assigned to this facility. Health examinations Income tax withholding, and Social security payments 1.4.5. The parties agree that such personnel shall not be considered VA employees for any purpose and shall be considered employees of the contractor. Note: To be in compliance with Homeland Security standards, each Court Reporter assigned to work at this Medical Center shall be subject to the same rules and regulations as all contracted employees. Parking is allowed only in those areas not designated for patient use. All traffic laws and parking rules on the grounds are strictly enforced. Failure to follow these laws and regulations may result in a citation being issued that will have to be resolved through the Federal Court system. Prior to reporting to work, the contracted employee will need to contact the designated COR who will take him/her to the on-site PIV Officer located in building 2G This Officer will issue a temporary ID badge to the contracted employee, who in turn, will properly display the badge while working at the Medical Center. Upon completion of the assignment, the employee will return the badge to the PIV Officer. 1.4.6. The contractor shall ensure that all assigned court reporters perform all work in a professional business-like manner and in accordance with the best standards of the reporting profession and the contractor. 1.4.7. Removing Employees for Misconduct or Security Reasons: The Government, may, at its sole discretion, direct the contractor to remove their employee from the Medical Center or CBOC facilities for misconduct or for security reasons. Removal does not relieve the Contractor the responsibility to continue providing the services required under this contract. The CO will provide the contractor with a written explanation to support any request to remove an employee. 1.4.8. Conflict of Interest: The contractor shall not assign any person who is an employee of the United States Government to work under this contract if that employment would appear to cause a conflict of interest. 1.4.8.1. In any instance where the contractor has knowledge that any actual or potential situation may delay or threaten to delay the timely performance of this contract, the contractor shall immediately notify the COR and the CO. This notice shall include all relevant information and corrective actions that are being taken. The Government reserves the right to hold the contractor fully accountable for problems incurred as a result of such delays, including denial of delivery time extensions, if such notification is not provided. 1.4.8.2. If, after notice of a proposed hearing, the Contractor s employee does not appear at the time and place specified for the hearing, the contractor shall be responsible for finding another equally qualified individual for the hearing. The Contractor may be responsible for the reimbursement to the VA Medical Center for any expenses over and above that which would have been incurred if the Contractor had performed in accordance with this Performance Work Statement. The Government may deduct such expenses from any other sums due or that may become due the Contractor. The Government reserves the right to add any additional CBOC s to the contract as they become available. During the life of this contract, there may be a need or an occasion that may arise that will require the services of the Court Reporter to be at another location other than these mentioned. If so, the COR will give explicit instructions as to where and when the needed services will be required. The following CBOC s listed below: Baton Rouge VA Outpatient Clinic 7968 Essen Park Ave. Baton Rouge, La 70809 Baton Rouge South 7850 Anselmo Lane Baton Rouge, La 70810 Bogalusa VA Outpatient Clinic 521 Ontario Ave. Bogalusa, La 70427 Franklin VA Outpatient Clinic 603 Haifleigh Street Franklin, La 70538 Hammond VA Outpatient Clinic 1131 South Morrison Blvd. Hammond, La 70403 Houma VA Outpatient Clinic 6433 West Park Ave. Houma, La 70364 Slidell VA Outpatient Clinic 60491 Doss Drive, Suite B Slidell, La 70460 St. John VA Outpatient Clinic 4004 W. Airline Highway Reserve, La 70084 1.5. SECURITY REQUIREMENTS 1.5.1 The Contractor will be responsible for ensuring compliance by its employees with the security regulations of the Veteran s Administration where work is performed under this Contract. A Business Associate s Agreement (BAA) will be entered into by both parties. Contracted employees will have to complete VA s Cyber Security and Privacy Act Training annually and sign the VA s Rules of Behavior document. Note: All work associated with this contract shall be performed in the United States of America. Because this contract is funded with American appropriated tax dollars, all persons working under this contract shall be American Citizens. There shall be no exception to this requirement. 1.5.2. The information obtained in the performance of this contract is considered to be confidential and must not be revealed to anyone who is not authorized to know. Portions of information disclosed during the performance of this contract are protected by the provisions of the Privacy Act of 1974; therefore, all personnel assigned to this Contract are required to take proper precautions to protect the information from disclosure. 1.5.3. Commitment to Protect Sensitive Information. The Contractor and its employees shall not release, publish, or disclose sensitive information to unauthorized personnel, and shall protect such information in accordance with provisions of 18 U.S.C. 641 (Criminal Code: Public Money, Property or Records) and any other pertinent laws and regulations governing the confidentiality of sensitive information. 1.5.4. In the performance of official duties, the Contractor's employees shall have access to information containing sensitive data, which must be protected under the provisions of the Privacy Act of 1974 (5 USC 552a); the Health Insurance Portability and Accountability Act of 1996 (HIPAA); 45 CFR Parts 160 and 164, Subparts A and E, the Standards for Privacy of Individually Identifiable Health Information ( Privacy Rule ); and 45 CFR Parts 160 and 164, Subparts A and C, the Security Standard ( Security Rule ); Federal Regulations and statutes; and VAMC policies and standard operating procedures. The Contractor and Contractor's employees are responsible for: Protecting that data from unauthorized release or from loss, alteration, or unauthorized deletion. Completing annual privacy training that conforms to the requirements of VHA Privacy Training. Completing annual security awareness training that conforms to the requirement of the Department of Veterans Affairs Office of Cyber and Information Security Training. Within 24 hours of first becoming aware of a HIPAA Electronic Transaction and Code Set, Privacy, Security or Standard Identifier Incident, or use or Disclosure of PHI not provided for by this contract, notify the COR and CO, and promptly provide a report to the COR and CO. An incident will be considered any attempted or successful unauthorized access to, use, disclosure, modification, or destruction of, or interference with PHI, or an event that causes the VAMC to be considered non-compliance with the Administrative Simplification provisions of HIPAA as determined by the Department of Health and Human Services. Use only contractors, subcontractors, or agents who are physically located within a jurisdiction subject to the laws of the United States. Ensure there is no use or disclosure of PHI received from the VAMC in any way that will remove the PHI from such jurisdiction. Upon completion of the applicable contract(s), return all PHI gathered, created, received or processed during the performance of the contract(s), and no data will be retained by the Contractor, or any agents or subcontractors, unless retention is required by law or regulation or expressly permitted herein. Assure that all PHI has been returned to the COR. If immediate return of all data is not possible, assure that all PHI retained will be safeguarded to prevent unauthorized uses or disclosures. Until assurance is provided, the Department of Veterans Affairs may withhold 15% of the final payment of the contract(s). 1.5.5. Computer Security is a vital part of patient rights and privacy. All computer information from VAMC is considered sensitive and shall not be disclosed to anyone by the Contractor, or its employees. The Contractor and its employees shall follow all VAMC computer security guidelines. Violation of this Policy could result in the Federal prosecution of the individual(s) involved. 1.5.6. Confidentiality. All Contractor personnel performing services under this contract must complete a confidentiality certification. 1.6. QUALITY CONTROL. 1.6.1. The contractor shall provide the reviews and quality checks necessary to ensure that the reporting, recording, transcripts and photocopying conform to acceptable government standards. No transcripts shall be forwarded to the government until the quality checks reveal full format conformance and freedom from error. 1.6.2. The Contractor shall closely monitor its performance in meeting the requirements for timely delivery of hearing transcripts. The Contractor shall advise the COR in advance, by specific case number only (no names, SSNs or any other personal identification data) when timely delivery cannot be made, and estimated time when correction of delivery will be made. 1.7. PERFORMANCE ASSESSMENT (QUALITY ASSURANCE SURVEILLANCE PLAN) 1.7.1 The Government will evaluate the contractor s performance under this contract using the method of surveillance specified below. All surveillance observations will be recorded by the government. When an observation indicates defective performance, the COR will provide the Contractor with a copy of the record of the observation. The government shall reduce contractor invoices by 15% in the event the contractor s level of performance falls below 90% of the expected performances as outlined in this PWS. Confirmation of these delinquent performances will be made known to the contractor immediately upon discovery. Para No. Performance Objective Standard (AQL) 5.3 Full Representative at all scheduled hearings A trained and experienced transcriptionist with past experience in AIB s, EEO Hearings, and MSPB Hearings is prompt and present for all scheduled hearings with functioning recording equipment Not late to more than 1 hearing per year. All direct and indirect costs associated with re-hearings will be reimbursed to the Government 5.7 Timely Delivery Transcribed paper copies (no digital, e-mailed, etc.) of reports are delivered as stated in paragraph 5.7. Less than 1% of the reports are late 5.8 5.11 Error-Free Deliverables Hearing recordings, transcriptions and photocopies accurately reflect that which transpired at the hearing, the individual testimonies are appropriately bound in a sturdy plastic folder, clear front cover, with metal prongs, include an acknowledgement/errata sheet inserted at the front, and a word index behind the testimony. Less than 1% of recordings, transcriptions and photocopies must be returned for correction by the Contractor. All corrections are made and re-delivered to the COR within five (5) days of notification of the need for correction. 1.7.2. The AIB team leader, team, or other designated VA staff member will evaluate the quality and timeliness of the product and services and notify the COR and the Chief, Quality & Performance Improvement or other convening authority i.e., EEO Manager, Human Resources Specialist, or other so designated official of the acceptability of the product and services. However, only an appointed Contracting Officer Representative (COR) is authorized to monitor contract performance and only a Warranted CO is authorized to make changes to the contract by way of written contract modifications. 1.8. HOURS OF OPERATION. 1.8.1. Normal Business Hours. The VA Medical Center s normal business hours are 8:00AM to 4:30PM, Monday through Friday, excluding Federal Holidays. Services required by this contract will only be required during normal business hours. 1.8.2. Federal Holidays. The ten holidays observed by the Federal Government are: New Year s Day; Martin Luther King s Birthday; President s Day; Memorial Day; Independence Day; Labor Day; Columbus Day; Veterans Day; Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday. In the event a holiday falls on a week end day (Saturday or Sunday), the normal observance is the connecting weekday. SECTION 2 STANDARD DEFINITIONS Acceptable Quality Level (AQL). The AQL is the maximum percent defective that, for purposes of sampling inspections can be considered satisfactory. Administrative Investigation (AI). A process of gathering evidence and ascertaining facts about particular matters, conducted primarily to enhance administrative effectiveness and efficiency. Administrative Investigation Board (AIB). The standard procedures established under VA Directive 0700 and this Handbook for collecting and analyzing evidence, ascertaining facts, and documenting complete and accurate information regarding matters of interest to VA. Members are the person or persons appointed by a Convening Authority to conduct the AIB. Contracting Officer (CO). A sole individual appointed with the authority to enter into and administer contracts on behalf of the U.S. Government. Contracting Officer s Representative (COR). An individual designated by the CO to act as his representative to assist in administering a contract. The source and authority for a COR are contained in the written letter of designation from the CO. Convening Authority. The authority responsible for convening and supervising administrative investigations under VA Directive 0700. Convening Authorities include the Heads of VA Administrations and Staff Offices, Chief executives of VA facilities, and authorities senior to any of them in the VA organization. Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Requirements Summary (PRS). Federal Acquisition Regulations (FAR). The laws governing Government contracting procedures. Investigative Report (IR). The standard format for conveying the results of an AIB, designed to enhance clarity and to facilitate review and decision-making. The essential components an investigative report are findings of fact, conclusions, and exhibits. Performance Requirements Summary (PRS). Identifies the key service outputs of the contract that will be evaluated by the government to assure contract performance standards are met by the contractor. Performance Work Statement (PWS). A statement that outlines the services needed for a Performance Based Service contract. Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS. SECTION 3 GOVERNMENT FURNISHED PROPERTY AND SERVICES. The government will provide to the contractor for contract performance at no cost a shared meeting location, utilities, and the use of a telephone (local calls only). Normally, the usage of cell phones within the Medical Center are permitted. However, there are some areas of the hospital where the usage of such devices are restricted because of their possible interference with operating medical equipment. Strict adherence to the rules concerning the usage of these devices must be observed throughout the Medical Center. SECTION 4 CONTRACTOR FURNISHED ITEMS AND SERVICES. 4.1. GENERAL. Except for those items or services specifically stated to be government furnished in Section 3, the contractor shall furnish everything required to perform this contract. SECTION 5 SPECIFIC TASKS. 5.1. The contractor agrees that, at a minimum, all assigned court reporters shall: Prior to the scheduled meeting time: Present himself/herself to the presiding COR in order to obtain a Temporary visitor badge from the appropriate VA Office. (Estimated time for this evolution is 30 minutes.) The Contractor will surrender their ID to the Information desk to obtain this temporary badge, it will have to be returned by the Contracted Employee to the VA issuing office at the end of the day. This process will be repeated each day as required. After receipt of badge, proceed to the designated hearing location and have all equipment set up and ready by the scheduled hearing time. Adhere strictly to the instructions of the presiding official in matters affecting the composition of the record, adjourning to other times or places, the hours of hearing, and associated matters. Report everything spoken while a hearing is in session unless the presiding official directs an off-the-record proceeding for which notes have been taken as required. 5.2. Hearings shall be properly recorded by Court Reporters using electronic recording devices, in addition to their physical presence at the hearing. The Contractor shall provide a back-up system to whichever primary recording method is used. When proceedings are recorded by an electronic recording device, it shall at a minimum: have two (2) channels. be continuously monitored by an operator. have simultaneous playback, listening pre-amplification and speaker identification capabilities. have an equipment malfunction indicator. The Court Reporter must maintain an audio recording of the testimony, available to the team leader or COR for the process as needed to clarify issues associated with testimony content. 5.3. An experienced, competent Court Reporter shall be present in the room when witnesses are interviewed, testimony is given and/or when witnesses are called back for additional testimony. The team leader or other designated VA staff member will inform the Court Reporter of the anticipated duration of the process, and when the process has been completed. 5.4. The Contractor shall provide the reviews and quality checks necessary to ensure that the reporting, recording, transcripts and photocopying conform to acceptable Government standards. No transcripts shall be forwarded to the Government until the quality checks reveal full format conformance and freedom from error. 5.5. When actual discrepancies in the transcribed testimony and the audio recording are identified and verified by the team leader or other designated point of contact, the Court Reporter shall produce a corrected version at no additional cost to the Government. 5.6. The contractor shall be fully responsible for all loss or damage to materials associated with this PWS while in the contractor s care and custody. The contractor shall keep accurate records of the materials picked up from the government. The listing shall include a list of materials, the status of the assignment and the case number assigned by the Government. 5.7. HEARING AND DELIVERABLES TIMELINES: 5.7.1. The Administrative Investigation Boards have an established timeframe for completion of 45 calendar days of the date the AIB is convened; whereby sworn or affirmed testimony is obtained by a team charged with investigating a particular issue or event. Transcribed testimony must be returned to the Team Leader within 5 business days of each testimony in order for the deadline to be met. In the event that an extension of time should become necessary for completion beyond the initial 45 day period, the presiding official/Team Leader will notify the Court Reporter of this change. 5.7.2. DAB Hearings have a short turnaround time for completion. This requires overnight electronic delivery and original transcript delivered by 3 Days after the hearing. Transcribed testimony must be returned to the Team Leader within 3 business days of each testimony in order for the deadline to be met. 5.8. TRANSCRIPTION FORMAT: 5.8.1. The Court Reporter shall index each individual transcript and include behind each bound testimony a tabbed index stating, WORD INDEX. The evidence and information gathered during the course of the investigation shall be organized in an appropriately indexed investigative file that includes a numerical or alphabetical list of each time a symbol, number or word was used and the page number and line number. 5.8.2. The transcribed testimony product must be accurate, double-spaced, printed, and bound in a satisfactory manner, according to accepted standards for court reporting, which at a minimum includes one original and one copy of each witnesses testimony. All are to be securely fastened with metal prongs (not plastic binding). Line numbers must be listed in the left margin and the page number in the bottom right corner of each page. The court reporter shall include their signed, dated, and officially sealed certificate as the last page of the testimony. 5.8.3. An ACKNOWLEDGEMENT sheet shall be included as the last page of each testimony to include a certification statement at the top that the testimony is accurate to include blanks for a date to be filled in and a signature block for each. The second half of this acknowledgement sheet shall include a place for corrections, i.e., Page No. ____, Line No. ____, and a blank to write in the corrections. 5.8.4. Visible Black Character. 5.8.4.1. A Visible Black Character is defined strike-able and visible characters and includes any printed letter, number, symbol, and/or punctuation mark excluding any or all formatting (e.g., bold, underline, italics, table structure, formatting codes). All visible black characters can be seen with the naked eye as a mark, regardless of whether viewed electronically or on a printed page. A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b C D e f G H I j k l m n o p q r s t u v w X y z ~ ! @ # $ % ^ & * ( ) _ + { } | : ? ÷ ± ` 1 2 3 4 5 6 7 8 9 0 - = [ ] \ ; , . / 5.8.4.2. Visual Black Character (VBC) Line or ASCII no Spaces Line. A VBC Line is defined as the total number of characters you can see with the naked eye, divided by 65. It includes any character contained within a header or footer. Spaces, carriage returns, and hidden format instructions, such as bold, underline, text boxes, printer configurations, spell check, etc., which are not counted in the total character count. A VBC Line is calculated by counting all visual characters and simply dividing the total number of characters by 65 to arrive at the number of defined lines. 5.8.5. All documents shall by typed using black ink on white good quality paper. Paper shall be 8 ½ by 11 inches with ruled margin of 1.5 at the left side and ruled margin of 0.5 at the right side, and a ruled margin of 1 at the top and bottom . A number indicating each line of the document upon each page, i.e., 1 to 25 inclusive, shall be printed at the left side of the left marginal line of the original and copies of the transcript. 5.8.6. Typing shall be 10 letters to the inch, 25 lines to the page, exclusive of pager number, with 2 single spaces between lines. Whenever testimony is continuous, requiring more than 1 line, the typing shall begin as close as possible to the left ruled marginal line. Words shall be properly hyphenated when necessary. 5.8.7. In the original and each copy of the transcript, outside the ruled margin, the cover page and each subsequent page of the transcript (including the Certificate and Acknowledgement) shall show the...
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- Place of Performance
- Address: SOUTHEAST LOUISIANA VA HCS 2400 CANAL STREET, NEW ORLEANS, LA 70119, USA
- Zip Code: 70119
- Country: USA
- Zip Code: 70119
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