SPECIAL NOTICE
65 -- Extended Warranties and Licenses for GlobalMed Virtual Health Systems at Navy MTFs
- Notice Date
- 7/24/2020 11:24:24 AM
- Notice Type
- Special Notice
- NAICS
- 334111
— Electronic Computer Manufacturing
- Contracting Office
- NAVAL MEDICAL LOGISTICS COMMAND FORT DETRICK MD 21702-9203 USA
- ZIP Code
- 21702-9203
- Solicitation Number
- N6264520R0072
- Response Due
- 8/7/2020 11:00:00 AM
- Archive Date
- 08/08/2020
- Point of Contact
- Amanda Belden, Phone: 3016199355, Nicholas J. Carroll, Phone: 3016199361
- E-Mail Address
-
amanda.r.belden.civ@mail.mil, nicholas.j.carroll15.civ@mail.mil
(amanda.r.belden.civ@mail.mil, nicholas.j.carroll15.civ@mail.mil)
- Description
- Notice of Intent to Sole Source The Naval Medical Logistics Command (NMLC) intends to award a sole source contract pursuant to FAR part 13.5 procedures to Iron Bow Technologies, LLC, for extended warranties and licesnses for existing GlobalMedia Group (GlobalMed) telemedicine systems in support of 12 Navy Medical Treatment Facilities (MTFs) at CONUS and OCONUS locations.� A.� Extended Warranty and Licensing for GlobalMed Transportable Exam Station (TES) with Audiology Capability.� 1. The extended warranty and licensure shall be for previously purchased GlobalMed TES with audiology capability.� The warranty and licensure shall include 8 hours per day x 5 days/week extended service (minimum) agreement with replacement.� Next business day response minimum.� Methods includes phone, email, online knowledgebase support.� Includes updates firmware/software. Covers peripherals. 2. Licensure and extended support (to include replacement) for the following devices and software: The system shall include software and hardware licenses to provide connectivity to the Defense Health System (DHA) fielded infrastructure.� The system shall include one (1) year of warranty support (24/7 email and phone) for the comprehensive case as delivered (e.g., all software, peripherals, codec, computer, and case).� Operating system support will be provided by the Government.� The system shall include extended warranty and technical support coverage for four (4) additional years (five years total) (to include device replacement). Maintenance and support - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support GlobalMed TotalExam 3 camera w/ Auto Focus, Otoscope Heads and Variable Polaris Maintenance and support - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support for GlobalMed TotalVital Signs Monitor GlobalMed eNcounter DHA approved version 1yr license clinician side GlobalMed eNcounter Vital Signs Module 1 yr station GlobalMed eNcounter ClearSteth Module 1yr station GlobalMed eNcounter TotalECG Module 1yr station GlobalMed eNcounter DHA approved version 1yr Station License �B. Extended Warranties and Licenses for Desktop Audiology Systems 1. The extended warranty and licensure shall be for previously purchased GlobalMed Desktop Audiology capability.� The warranty and licensure shall include 8 hours per day x 5 days/week extended service (minimum) agreement with replacement.� Next business day response minimum.� Methods includes phone, email, online knowledgebase support.� Includes updates firmware/software. Covers peripherals. 2.�Licensure and extended support (to include replacement) for the following devices and software: The system shall include software and hardware licenses to provide connectivity to the DHA fielded infrastructure.� The system shall include one (1) year of warranty support (24/7 email and phone) for the comprehensive case as delivered (e.g., all software, peripherals, codec, computer, and case).� Operating system support will be provided by the Government.� The system shall include extended warranty and technical support coverage for four (4) additional years (five years total) (to include device replacement). Maintenance and support - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support for GlobalMed� TotalExam 3 camera w/ Auto Focus and Otoscope Heads GlobalMed eNcounter DHA approved version 1yr Station License Maintenance and support for GlobalMed provided PC - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support Maintenance and support for GlobalMed provided VTC codec - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support Maintenance and support for GN Astera with HiFreq audiometer - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support Maintenance and support for Zodiac 2 PC-based diagnostic typanometer - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support Maintenance and support for GN Noahlink - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support Maintenance and support for Aurical PMM with HiPro - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support Maintenance and support for Capella 2 Otoacoustic Emissions - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support Maintenance and support for audiology table top - Includes 24 Hour parts replacement after phone diagnosis, 24/7 technical support Vendor shall be an Original Equipment Manufacturer (OEM) authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system, such that OEM warranty and service are provided and maintained by the OEM. �All software licensing, warranty, and service associated with the equipment/system shall be in accordance with the OEM terms and conditions.� All devices and components shall be new and under manufacturers� warranty.� Refurbished materials are not suitable for the intended use. All electronic devices shall be approved to connect to and operate on the Defense Health Agency network (e.g., on the Defense Information Systems Agency Authorized Products List, have a Rapid Authority to Operate or Authority to Operate).� In cases where multiple versions/configurations of a product are offered, the vendor shall deliver the configuration approved for the Department of Defense (DoD)/DHA network.� All personal computers shall be delivered with the computer OEM�s trusted platform module upgraded/at version 2.0.� All software and licensing shall support the MTF reimaging the device without a restriction on number of license installs or licenses activated (on same device).� The software shall integrate and exchange data with the DHA, Army, Navy, and Navy currently fielded virtual health care infrastructure (GlobalMed eNcounter and Cisco VTC).� The vendor shall provide shipping and tracking information within 24 hours of shipment to allow MTF receipt preparedness.� Contracted training and support individuals shall meet base access requirements, which may vary by site.� The Government POC shall provide the site specific details during coordination. The estimated period of performance is September 2020 - September 2025.� This notice of intent is not a request for competitive proposals and no solicitation document exists for the requirement.� Sources interested in responding to this notice are required to submit a capability statement that includes management and technical data and cost information, in sufficient detail and with convincing evidence that clearly demonstrates the capability to perform the required work.� Capability statements shall not exceed 5 (8.5 x 11 inch) pages using a font size no smaller than 10-point. �All capability statements received by the due date of this notice will be considered by the Government.� A request for documentation or additional information or submissions that only ask questions will not be considered as an affirmative response.� A determination by the Government not to compete based on responses to this notice is solely within the discretion of the Government.� Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement or to proceed with a sole source contract. Capability statements are due by 2:00 PM Local Time, 07 August 2020. �Capability statements shall be submitted by e-mail ONLY as a Microsoft Word or Adobe PDF attachment to the following address: Amanda.r.belden.civ@mail.mil.���
- Web Link
-
SAM.gov Permalink
(https://beta.sam.gov/opp/a5136152fff942f7a47c1d47b262fbf6/view)
- Place of Performance
- Address: USA
- Country: USA
- Country: USA
- Record
- SN05732697-F 20200726/200724230143 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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