SOLICITATION NOTICE
R -- Soldiers and Family Hotline
- Notice Date
- 7/17/2019
- Notice Type
- Combine Synopsis/Solicitation
- NAICS
- 624190
— Other Individual and Family Services
- Contracting Office
- 2205 Infantry Post Road, Bldg. 603 Fort Sam Houston TX 78234-1361
- ZIP Code
- 78234-1361
- Solicitation Number
- W9124J-19-R-0006
- Response Due
- 8/2/2019
- Point of Contact
- Osvaldo C. Vela, Contract Specialist, Phone 2104662194, - Regina Espinoza, Contracting Specialist, Phone 2104662191
- E-Mail Address
-
osvaldo.c.vela.civ@mail.mil, regina.m.espinoza.civ@mail.mil
- Small Business Set-Aside
- HUBZone
- Description
- The contractor shall perform Call Center Operations services including performance of day to day operations for the Army Wounded Soldier and Family Hotline program under the Army Medical Command Medical Assistance Group (MMAG). The contractor shall utilize the toll free call line to respond to Army families, Soldiers, Retirees, Veterans, and Disabled Soldiers (beneficiaries) who are seeking information, submitting suggestions, registering complaints, or raising issues about their medical care or medical administrative issues. Note: O fferors shall submit only written inquiries, questions and/or comments on the Call Center Q&A Spreadsheet. The deadline for submittal is Tuesday, 23 July 2019 at 12:00 p.m. (noon), Central Daylight Time (CDT). NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (17-JUL-2019); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
Link To Document
(https://www.fbo.gov/notices/20cce33c5b557a741fc10faa02f4289d)
- Place of Performance
- Address: Fort Sam Houston Army Post San Antonio, TX
- Zip Code: 78234
- Country: US
- Zip Code: 78234
- Record
- SN05372766-F 20190719/190717230032 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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