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FBO DAILY - FEDBIZOPPS ISSUE OF APRIL 20, 2019 FBO #6357
SPECIAL NOTICE

J -- Carl Zeiss EVO System Maintenance

Notice Date

4/18/2019
 

Notice Type

Synopsis
 

NAICS

811219 — Other Electronic and Precision Equipment Repair and Maintenance
 

Contracting Office

6011 Executive Blvd 5th Floor Rockville MD 20852-3804
 

ZIP Code

20852-3804
 

Solicitation Number

NIHOLAO-OD3-NOI5335478
 

Response Due

4/24/2019
 

Point of Contact

John Alozie, Contract Specialist, Phone 3014968413
 

E-Mail Address

john.alozie@nih.gov
 

Small Business Set-Aside

N/A
 

Description

NOTICE OF INTENT TO AWARD A SOLE SOURCE CONTRACT. The National Institutes of Health (NIH) intends to negotiate a contract on a sole source basis with Carl Zeiss Microscopy, LLC., Thornwood, NY. The purpose of the contract is for the contractor to provide all labor, materials, and equipment needed for service maintenance for government-owned EVO System (EVO MA10 - Serial # 10-33-34). This will be a 12-month contract with Options for additional four (4) years. Carl Zeiss (the manufacturer) owns the proprietary data, and Carl Zeiss Microscopy, LLC is the only entity in the US authorized by Carl Zeiss to provide comprehensive service and support for the Carl Zeiss instruments. Only Carl Zeiss Microscopy, LLC has technical service representatives who receive comprehensive and on-going factory training and regular technical updates, as well as having direct access to original manufacturer's parts to help maintain the instruments in optimal condition. Carl Zeiss Microscopy, LLC can engage directly with the engineers that designed the instruments, to help resolve challenging technical support needs. These instruments by virtue of their complex nature containing multiple individual components require regular maintenance as well as alignment and calibrations which can only be carried out by dedicated knowledgeable engineers trained specifically by the manufacturer Carl Zeiss. In addition, Carl Zeiss alone owns the rights to all component parts required during the maintenance of these instruments. No other vendor has either access or has to ability to provide these specialized parts. These microscopes are mission critical for the scientific experiments undertaken in the individual laboratories where these devices are maintained in the NEI laboratories. These sophisticated microscopes contain component parts that are both electronics components as well as optical components which have been specifically engineered and incorporated and integrated in a single functioning unit. Furthermore, Carl Zeiss trains only their engineers on the functions and system control of all these integrated devices. Carl Zeiss does not offer this training to anyone outside of their personnel resources. Also, a service/support maintenance support directly through Carl Zeiss has numerous advantages such as: Factory Trained Engineers, Prioritized/Preferred scheduling for service appointments, unlimited collaborative service visits, unlimited repair service visits, unlimited labor and travel expenses, unlimited certified Zeiss parts, unlimited application and technical phone support w/in business hours, instant remote support, free software and firmware updates, proactively schedule preventative maintenance visits, discounts on upgrades, loaner equipment, fixed cost budgeting, forward deployment of parts and locals service engineers at key institutions. The priority scheduling is very important for the proper upkeep and functionality of these complex microscopes/instruments. Thus, timely service is crucial in the functioning of core facilities and stand-alone research microscopes that student and postdoctoral scientists rely on for their day-to-day work. Acquisition of service contract from other entities/third parties providers can lead to substantive problems getting timely service engineer dispatched and can lead to down times on devices. NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (18-APR-2019); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
 

Web Link

Link To Document
(https://www.fbo.gov/spg/HHS/NIH/OoA/NIHOLAO-OD3-NOI5335478/listing.html)
 

Place of Performance

Address: Building 10 Room 10B10, 10 Center Drive 9000 Rockville Pike Bethesda, MD

Zip Code: 20892

Country: US
 

Record

SN05285893-F 20190420/190418230032 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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