MODIFICATION
R -- Organization Transformation Services -
- Notice Date
- 2/11/2019
- Notice Type
- Modification
- NAICS
- 541618
— Other Management Consulting Services
- Contracting Office
- Department of Veterans Affairs;Southeast Louisiana Veterans HCS;1515 Poydras Street;New Orleans LA 70112
- ZIP Code
- 70112
- Solicitation Number
- 36C25619Q0306
- Response Due
- 2/15/2019
- Archive Date
- 3/17/2019
- Point of Contact
- aaron.angstadt@va.gov
- Small Business Set-Aside
- N/A
- Description
- Coaching visits: How many coaching per year? 6 How many days onsite expected during each visit? 3 How many different sites? One Is the coaching individual-based? Yes, can be service Based Or group/team coaching? Yes Is it coaching senior leaders, middle management, or front-line teams? Executive Management, Service Chiefs and Supervisors Is the expectation to provide a quarterly training live session at each campus each quarter? Yes If so, please designate the campuses for live quarterly training? SLVHCS Medical Center How many days of training time will be available for each quarterly live training at each campus? 2 Is SLVHCS currently using an electronic rounding system for patient rounding? Yes If yes, who is the vendor or is system home-grown? Home Grown, Survey Monkey Is this contract a follow-on contract or new procurement? If a follow-on contract, who is the current contractor? New What is the contract number? N/a If there is an incumbent, is the contractor eligible to compete for this work? N/a What government furnished information will be provided to the contractor for execution of the initial baseline evaluation and assessment of the SLVHCS? Access Data, PCMH, HCAPS, AES, ect Will the contractor be provided access to the VA s network domain, if needed, to obtain existing VA data that may be critical to the transformation process? Yes Are there other Organization Transformation Initiatives currently underway at the SLVHCS and in the VISN and must the contractor integrate those activities into this effort, or, is the HRO initiative the prevailing and singular initiative of this type? Employee Engagement, NOCD Will the government accept written confirmation that reps and certs are up to date in SAM? In which volume should this be included? Yes The government has removed the past performance volume requirement, effective in Amendment 001. How should offerors include past performance to comply with this? The CO will review the vendors past performance in CPARS, PPIRS, and FAPIIS. In the event the vendor has no past performance; the CO will request a Past Performance Questionnaire to assist with the responsibility determination from all vendors that sent a responsible quote. Will the government complete the sentence? Improving Leadership Engagement and patient experience Will the names submitted in this factor serve as representative examples, or will they be committed as key personnel on the engagement? Representative on submission of the offer, Committed upon award. Is there a maximum number of personnel that the government requires offerors to submit? No What HRO coaching, training, and mentoring methods has SLVHCS implemented to date? Internal training from Quality Management In addition to measuring perceptions via SHEP/SAIL/AES, are there other, specific HRO measures/metrics that SLVHCS currently collects, analyzes and reports? Primary Care Model Home (PCMH), Patient Advocate Tracking System Data (PATS) What SLVHCS HRO baseline data (e.g., operations, patient flow, wait times, finance) already exist that contractors can use to inform the development and implementation of HRO activities including training, best practice development and more? The above, patient Wait time/access data, Sail Administrative Data, AES, PATS, A&PC Workflow, SLVCS Flow Books for Project Legacy What data (if any) does SLVHCS currently have on physician satisfaction, quality of doctor communication and provider burnout? Or will the government provide this data upon award? FY16, 17 18 & FY19YTD PCMH, Specialty Care and HCAPS data and AES Data Will the government provide a Quality Assurance Surveillance Plan? Upon Award NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (11-FEB-2019); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
- Web Link
-
Link To Document
(https://www.fbo.gov/spg/VA/NOrVAMC/VAMCCO80220/36C25619Q0306/listing.html)
- Place of Performance
- Address: 2400 Canal Street;New Orleans, LA
- Zip Code: 70119
- Country: USA
- Zip Code: 70119
- Record
- SN05218701-F 20190213/190211230031 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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