DOCUMENT
D -- RFI - Managed Service for Mobile Devices - complete mobile lifecycle management solution - Attachment
- Notice Date
- 10/2/2018
- Notice Type
- Attachment
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Department of Veterans Affairs;Technology Acquisition Center;23 Christopher Way;Eatontown NJ 07724
- ZIP Code
- 07724
- Solicitation Number
- 36C10B18Q3113
- Response Due
- 8/24/2018
- Archive Date
- 9/23/2018
- Point of Contact
- George Govich; george.govich@va.gov
- E-Mail Address
-
george.govich@va.gov
(george.govich@va.gov)
- Small Business Set-Aside
- N/A
- Description
- The Government would like to issue a clarification: If an interested party has already submitted a response to the August 24 RFI, the Government is still requiring another response to this RFI NLT 12:00PM EST on October 3, 2018, so that it can evaluate and determine which vendors will receive an invitation to the Industry Day event. The Industry Day event is invitation only and the following questions must be answered and must include actual numbers of devices, clients and geographic locations in order to be considered for inclusion in the Industry Day event. Discuss your company s role demonstrating the capability and experience in performing the tasks associated with the requirements stated in the above described Mobile Lifecycle Managed Services Solution business name and address; name of company representative and their business title; category of your business given NAICS 541512 i.e. Large, Small (if small, state your category, i.e., 8(a), Service Disabled-Veteran Owned Small Businesses, Veteran-Owned Small Businesses, Women-owned Small Businesses, HUBZone Small Businesses, etc.); and contract vehicles that would be available to the Government for the procurement of the product and service, to include General Service Administration (GSA), NASA SEWP, Federal Supply Schedules (FSS), or any other Government Agency-Wide Contract. Based on the geographic diversity, the number of devices, technical knowledge of users, and 24x7x365 operation, telecom responsibility, please describe the process from receipt of request for 1) New Device 2) Refresh of a device 3) Troubleshooting a device. Please include the following: Turnaround time from receipt of request Weekend and evening support Number of touches a user would be required to perform to have their device fully functional (must include VA s required applications and certificate-based authentication (VA is PIV only- so user has NO password) PIV-D/Certificate Based Auth) Security Configuration for Devices (including automated application vetting) Secure Mobile Workspace Approach to helping users with a variety of technical skills Please describe either a current program you support, or past performance, where you have managed a similar number of devices across a large geographic area. Please be sure to include numbers of users, devices, services provided and number of sites. Please demonstrate your ability to generate large reports designed to satisfy standards compliance reporting? Please give brief details and examples relevant to HIPAA, PCI and others Please show where (as of the current date) you do business as a function of the percentage of revenue adding up to 100% (US, Canada, Latin America, etc.) Please describe your ability to partner with multiple telecom carriers to provide service to a variety of geographic areas, including the continental United States, Puerto Rico, Guam, Saipan, America Samoa, Philippines and Hawaii. Please describe capabilities to provide service such as AT&T First Net or Verizon Private System Private Core which is defined as a system that gives priority to designated lines identified for use as First responders, medical and emergency personnel (not to be confused with wireless priority service) on the wireless network and maintains that priority during disasters or network saturation. Please describe how you will ensure compliance with VA policy and Federal law and decrease overall risk to VA.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/a94eb37ec201c1d87b95913aa2895934)
- Document(s)
- Attachment
- File Name: 36C10B18Q3113 36C10B18Q3113_4.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4616470&FileName=36C10B18Q3113-005.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4616470&FileName=36C10B18Q3113-005.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: 36C10B18Q3113 36C10B18Q3113_4.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4616470&FileName=36C10B18Q3113-005.docx)
- Record
- SN05113632-W 20181004/181002230853-a94eb37ec201c1d87b95913aa2895934 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
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