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FBO DAILY - FEDBIZOPPS ISSUE OF SEPTEMBER 21, 2018 FBO #6146
DOCUMENT

99 -- Sole Source Notice: Social and Digital Media Analytics for CHINFO - Attachment

Notice Date

9/19/2018
 

Notice Type

Attachment
 

NAICS

541512 — Computer Systems Design Services
 

Contracting Office

N00189 NAVSUP Fleet Logistics Center Norfolk Philadelphia Office 700 Robbins Avenue, Building 2B Philadelphia, PA
 

Solicitation Number

N66760RCCE002
 

Archive Date

9/21/2018
 

Small Business Set-Aside

N/A
 

Description

NAVSUP Fleet Logistics Center, Philadelphia Division, Contracting Department, Norfolk intends to acquire on a sole source basis contractor support from Sprinklr Inc. a large business concern. This sole source SYNOPSIS/SOLICITATION is for commercial items prepared in accordance with the information in FAR Subpart 12.6, using Simplified Acquisition Procedures under the test program for commercial items found at FAR 13.5, as supplemented with the additional information included in this notice. This announcement constitutes the only notification; a written solicitation will not be issued. PAPER COPIES OF THIS SYNOPSIS/SOLICITATION WILL NOT BE AVAILABLE. This sole source notice SHALL be posted on both FEDBIZOPPS and NECO (http://www.neco.navy.mil/). The Reference Number is N66760RCCE002. The Navy Office of Information (CHINFO) requires a unified internet-based, real-time enterprise social and digital media analytics, assessment, engagement, governance, management, monitoring, planning, publishing, reporting, and workflow service that supports, at a minimum, Facebook, Flickr, Google+, Instagram, LinkedIn, Pinterest, RSS feeds, Tumblr, Twitter, WordPress, and YouTube. The service must publish to an unlimited number of social media accounts, as outlined by the required platform capabilities in the statement of work. Feeds need to have flexible capabilities that allow them to be added, modified, suspended, and removed by CHINFO users. The service must be expandable to allow the addition of emerging social media platforms that become main stream during the period of performance. The platform must be an enterprise solution that allows multiple CHINFO accounts to monitor 15 million mentions per year, and conduct unlimited searches and data calls using unlimited dashboards to be accessed concurrently. Searches conducted (including Boolean searches) must have the ability to be saved and pull real-time analytics as well as up to six months of historical data. The data must be exportable. Sprinklr,Inc. meets the requirement of a unified enterprise social and digital media service outlined in the statement of work “ especially: Automatic categorization, prioritization, and routing of inbound messages; Automatic system adjustments based on system-observed patterns such as the day of the week and time of the day for alert thresholds such as percentage changes in engagement, sentiment, volume, etc.; Building and deploying chat bots “ at minimum for Facebook and Twitter “ that automatically detect intents regardless of spelling errors and nuanced language to automate routine tasks; responds with pre-approved messages, responses, and FAQs; hand offs to a human operator when necessary; and identifies/reports unanswered questions/messages that resulted in errors; Dynamically visualizing listening data and also CHINFO curated content on a single, customizable screen that can be simultaneously displayed in an unlimited number of remote locations. This solicitation documents and incorporates provisions and clauses in effect through FAC 2005-100 and DFARS current to DPN 20180824. It is the responsibility of the contractor to be familiar with the applicable clauses and provisions. The clauses may be accessed in full text at these addresses: www.acqnet.gov/far and http://www.acq.osd.mil/dpap/dfars/index.htm. The NAICS code is 541512 Computer Systems Design Services and the Small Business Standard is $27.5 Mil. The proposed contract action is for commercial supplies or services for which the Government intends to solicit and negotiate with only one source under the authority of FAR 13.501(a)(1)(ii). Interested persons may identify their interest and capability to respond to the requirement or submit proposals. This notice of intent is not a request for competitive proposals. However, all bids, proposals, or quotations received by the closing response date will be considered by the Government. A determination by the Government not to compete with this proposed contract based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement. Period of performance is 1 October 2018 “ 30 September 2019; FOB Origin applies. Responsibility and Inspection: unless otherwise specified in the order, the supplier is responsible for the performance of all inspection requirements and quality control. The following FAR provision and clauses are applicable to this procurement: 52.212-1, Instructions to Offerors - Commercial Items; 52.212-3 and its ALT I, Offeror Representations and Certifications - Commercial Items; 52.212-4, Contract Terms and Conditions - Commercial Items [list the clauses that apply]; 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders - Commercial Items including Quoters are reminded to include a completed copy of 52.212-3 and its ALT I with quotes. All clauses shall be incorporated by reference in the order. Additional contract terms and conditions applicable to this procurement are: DFARS 252.212-7000, Offeror Representations and Certifications - Commercial Items; DFARS 252.212-7001, Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to Defense Acquisitions of Commercial Items including Other Clauses may be included in the written order. This announcement will close at 1400 on Friday, September 21, 2018. Contact Sean Bennett who can be reached at 215-697-9574 or email sean.m.bennett @navy.mil. A determination by the Government to not compete this proposed effort on a full and open competitive basis is solely within the discretion of the Government. All responsible sources may submit a quote which shall be considered by the agency. System for Award Management (SAM) Quoters must be registered in the SAM database to be considered for award. Registration is free and can be completed on-line at http://www.sam.gov/. All quotes shall include price(s), FOB point, a point of contact, name and phone number, GSA contract number if applicable, business size, and payment terms. Quotes over 10 pages in total will not be accepted by facsimile. Each response must clearly indicate the capability of the quoter to meet all specifications and requirements. For EIT requirements include the following language unless an exception applies: This procurement is for Electronic and Information Technology (EIT). Effective June 25, 2001, the Federal government implemented Section 508 of the Rehabilitation Act of 1973, Amendments of 1998 (29 U.S.C. S 794(d)). Section 508 requires that the federal government only acquire electronic and information technology goods and services that provide for access by persons with disabilities. Therefore, to the extent supplies and services are available in the commercial marketplace, the contractor is required to meet the relevant accessibility standards contained in 36 C.F.R. Part 1194 (Subpart B). For further information see http://www.section508.gov.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/DON/NAVSUP/FISCDETPHILA/N66760RCCE002/listing.html)
 

Document(s)

Attachment
 

File Name: N66760RCCE002_SOW-CHINFO-SocialMedia.docx (https://www.neco.navy.mil/synopsis_file/N66760RCCE002_SOW-CHINFO-SocialMedia.docx)

Link: https://www.neco.navy.mil/synopsis_file/N66760RCCE002_SOW-CHINFO-SocialMedia.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN05096600-W 20180921/180919231151-090c4e3796b8addc7e3b463467864ec5 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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