DOCUMENT
J -- 36C25818Q9737 TUC_Philips Imaging Svc (VA-18-00115842) - Attachment
- Notice Date
- 8/7/2018
- Notice Type
- Attachment
- NAICS
- 811219
— Other Electronic and Precision Equipment Repair and Maintenance
- Contracting Office
- Department of Veterans Affairs;NCO22-Gilbert Network Contracting;777 E. Missouri, Suite 300;Phoenix AZ 85014
- ZIP Code
- 85014
- Solicitation Number
- 36C25818Q9737
- Response Due
- 8/9/2018
- Archive Date
- 8/14/2018
- Point of Contact
- Derrick Fletcher
- E-Mail Address
-
k.fletcher@va.gov<br
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- Page 1 of 5 STATEMENT OF WORK Transaction#: 678-19-1-221-0007 The contractor shall provide all labor, personnel, equipment, tools, materials, supervision and other items necessary to provide annual preventive maintenance and corrective repair service on-site for the equipment and systems listed below for the Southern Arizona VA Health Care System (SAVAHCS) and as defined in this Statement of Work (SOW). SERVICE/WORK TO BE PERFORMED: The contractor will perform preventive maintenance (PM) inspection on equipment/systems as provided for in the contract agreement. PMs will be accomplished in accordance with the Original Equipment Manufacturer (OEM) recommendations. Must use OEM certified parts and service engineer/technicians must be OEM trained on all equipment included in agreement. Priority scheduling for service calls and access to spare parts inventory. All labor and travel during standard hours of coverage - Mon-Fri 8am - 5pm, excluding holiday Proprietary operating system software enhancements without hardware changes (excludes software upgrades). Unlimited Technical Services (24x7) & Clinical Applications Telephone Support (Mon-Fri 8am - 5pm) For equipment with remote support already established Remote Service Support (includes Remote Desktop). Additionally IS Primary Includes: One hour initial response with four hour on-site response. All spare parts that fail during normal use. (Excluding consumables) Parts Delivery 10:30AM Next Day. Lifecycle Catalogue discount of 15% excluding UPS. Equipment Planned Maintenance services per Philips manufacturer specifications performed during standard hours of coverage. For equipment with remote support already established Remote Proactive Monitoring (requires connection to Philips Remote Services network). Reports: PSI Eligible, service history, PM's on request. Additionally IS Support Includes: Second response labor and travel during standard hours of coverage - Mon-Fri 8am - 5pm, excluding holidays. One hour initial response with four hour on-site response. All spare parts that fail during normal use. (Excluding consumables) Parts Delivery 10:30AM Next Day. Lifecycle Catalogue discount of 25% excluding UPS. For equipment with remote support already established Remote Service Support (includes Remote Desktop). For equipment with remote support already established Remote Proactive Monitoring (requires connection to Philips Remote Services network). Reports: PSI Eligible, service history, PM's on request, utilization reports, Customer Loyalty Meeting (Quarterly) Additionally UL Value Includes: On site response - Philips service goal is to be on-site next business day All parts (including transducers listed on this agreement, excluding TEE transducers) that fail during normal use. Accidental Transducer Damage Protection: Coverage at 50% off the Philips Service Exchange Program price (excludes TEEs) Equipment Planned Maintenance services per Philips manufacturer specifications performed during standard hours of coverage (M-F, 8a-5p, excluding holidays). Proprietary operating system software enhancements without hardware changes (excludes software upgrades). 35% discount off list price on the purchase of eligible system upgrades and Clinical Education tuition purchased with the upgrade (not available for system platform exchanges) 35% discount off list price on the purchase of eligible transducer upgrades and Clinical Education tuition purchased with the upgrade For equipment with remote support already established Remote Proactive Monitoring (requires connection to Philips Remote Services network). Utilization Reports On-Board system diagnostics Preferred labor and travel rates for corrective or planned maintenance outside service agreement coverage hours Additionally UL Support Includes: All labor and travel during standard hours of coverage - Mon-Fri 8am - 5pm, excluding holidays All parts (including transducers listed on this agreement, excluding TEE transducers) that fail during normal use Accidental Transducer Damage Protection: Coverage at 50% off the Philips Service Exchange Program price Equipment Planned Maintenance services per Philips manufacturer specifications performed during standard hours of coverage (M-F, 8a-5p, excluding holidays). 35% discount off list price on the purchase of eligible system upgrades and Clinical Education tuition purchased with the upgrade (not available for system platform exchanges) 35% discount off list price on the purchase of eligible transducers upgrades and Clinical Education tuition purchased with the upgrade Utilization Reports On-Board system diagnostics Preferred labor and travel rates for corrective or planned maintenance outside service agreement coverage hours Biomedical Engineer Training: Tuition for technical service training for one customer service engineer per year at Philips designated training centers specific to the covered equipment** Response: All requests for repair service will be considered requests for emergency service unless a statement to the contrary is made by the COR, POC or designee. A competent service representative adequately equipped with tools, test instruments, service manuals, and repair parts will arrive at the SAVAHCS within the designated response time. The service representative may contact VA staff by phone before arrival at the SAVAHCS. Such contacts, however, will not serve to alter the requirements for arrival on-site except when the request for service is withdrawn by Biomedical Engineering. EQUIPMENT: Equipment EE# Site # Coverage POP 10/1/18-9/30/19 Skylight 48241 543804 IS Primary Brightview XCT 63303 50231867 IS Primary Extended Brilliance WS 66861 50231869 IS Primary EBW NM 74151 60571879 IS Primary EBW NM 74149 60571570 IS Primary DigitalDiagnost 4 High Performance -CG 79401 65484968 IS Primary DigitalDiagnost 4 High Performance - SV 80053 65431587 IS Primary DigitalDiagnost 4 High Performance Yuma 86569 72387804 IS Primary EPIQ 7G 78486 65702662 VALUE_UL EPIQ 7G 78525 65588779 VALUE_UL EPIQ 7G 78526 65800150 VALUE_UL EPIQ 7G 80816 68893211 VALUE_UL EPIQ 7G 85958 73706543 VALUE_UL EPIQ 7G 87583 75885355 VALUE_UL CX50 80915 69066768 VALUE_UL CX50 81453 70025176 VALUE_UL CX50 85960 73857150 VALUE_UL iU22 62512 53254021 UL Support PERFORMANCE: Hours: Normal duty hours are 8:00 a.m. through 4:30 p.m., Monday through Friday, not including federal holidays. Whenever contact with Biomedical Engineering is required outside of normal duty hours, the Utility System Repair Operator (USRO) may be contacted as an alternate. The hospital operator at extension "0" can contact the USRO operator via radio. Preventive maintenance will be scheduled with a contact person as assigned by the Contracting Officer s Representative (COR), Point of Contact (POC) or designee. This PM work must be completed in the month specified during the request unless another date is agreed upon by COR or designee. The Biomedical Engineering Manager can be contacted at (520) 629-4675 or (520) 629-1749. All contractor personnel (without exception) must report to the Engineering Department, Bldg. 38-room A22, to sign in and receive a contractor identification badge before any work is performed and return to the same location to sign out and turn-in said badge along with the documented service report (as described in section 5, DOCUMENTATION) for the service performed. Noncontract Charges: The contractor shall not perform any service that will result in additional charges without prior approval from the Contracting Payment: Payment will be made in arrears, and upon receipt of a properly prepared invoice which references the period for which payment is due, the contract number and/or assigned purchase order number. The invoice must include the correct payment address. Waste Removal: The contractor is responsible to remove and properly dispose of all waste related to the services provide on-site at SAVAHCS. Failure to carry out the above procedures will be considered as a failure to document the service visit and will constitute a failure to perform. DOCUMENTATION: Service reports will be provided for all service activities including preventive maintenance, emergency repair, and safety inspections, and must contain the following information: Date(s) and time period of service. Complete description of equipment serviced including model number and serial number. Complete description of equipment services performed including upgrades, updates and software changes made. Complete list of all materials, parts, or assemblies installed or replaced including serial numbers of parts where applicable. A statement of the complaint that initiated the service call. Total standard labor hours, total overtime/premium hours, and total travel hours expended during the repair. REMOVAL OF EQUIPMENT: Whenever possible, all repairs and preventive maintenance will be performed at the SAVAHCS. When that is not possible, the COR, POC or designee may give approval for service work to be done at another location. All transportation charges will be borne by the contractor. VA property may not be removed from the SAVAHCS prior to execution, and approval of all documents as required by Acquisition and Materiel Management Service. Computer hard drives and other storage media items may not leave VA property. Requirements for service reports for designated equipment not at this location are the same as for work done on-site. Service reports for incoming equipment will be presented for signature at the time of delivery. If equipment is returned via commercial carrier, the service report may be included with the shipment. GOVERNMENT REPAIRS: Government employees will work on contract equipment only with authorization of the contractor or following the failure of the contractor to respond. The government is not obligated to perform any work on contract equipment. PRIOR INSPECTION OF EQUIPMENT: Potential contractors may, at their own expense, inspect equipment covered by this solicitation (ref 52.237-1 SITE VISIT). Arrangements must be made in advance with Biomedical Engineering (see section 3, above). GUARANTEE: The contractor will guarantee workmanship and all parts furnished by the contractor for a period of not less than 90 days. CONTACT INFORMATION: COR: Krista Edwards Biomedical Engineer (520) 792-1450x5785 Email: krista.edwards@va.gov
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/PhVAMC/HMC/36C25818Q9737/listing.html)
- Document(s)
- Attachment
- File Name: 36C25818Q9737 36C25818Q9737.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4530937&FileName=36C25818Q9737-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4530937&FileName=36C25818Q9737-000.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- Place of Performance
- Address: Southern Arizona VA Health Care System;3601 S. 6th Ave.;Tucson, AZ
- Zip Code: 85723
- Record
- SN05023530-W 20180809/180807231038-c4e94860c42391e889563874ee087e54 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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