DOCUMENT
J -- 36C25818Q9707 SIEMENS CONTRACT_BASE+4 (VA-18-00099660) - Attachment
- Notice Date
- 8/2/2018
- Notice Type
- Attachment
- NAICS
- 811219
— Other Electronic and Precision Equipment Repair and Maintenance
- Contracting Office
- Department of Veterans Affairs;NCO22-Gilbert Network Contracting;777 E. Missouri, Suite 300;Phoenix AZ 85014
- ZIP Code
- 85014
- Solicitation Number
- 36C25818Q9707
- Response Due
- 8/7/2018
- Archive Date
- 8/12/2018
- Point of Contact
- Derrick Fletcher
- E-Mail Address
-
k.fletcher@va.gov<br
- Small Business Set-Aside
- N/A
- Description
- Siemens Medical Service Contract 2237# 644-19-1-260-0002 Page 1 of 15 Statement of Work Siemens Medical Solutions Service Agreement 5/21/2018 Phoenix Veterans Administration Health Care Services 650 E. Indian School Road Phoenix, AZ 85012 2237: 644-19-1-260-0002 POC: Jennifer Wong General Objectives and Requirements Purpose: The Phoenix VA Health Care System (Agency) requires a service agreement to provide annual preventive and repair maintenance on its Siemens Medical imaging equipment. The Contractor must be trained and certified to maintain the following Siemens equipment: (1) ultrasound, (2) Angiography x-rays, (3) R/F x-rays, (6) digital x-rays, (1) PET/CT, (1) PET/MRI, (2) MRIs, (2) SPECT/CTs, (1) Gamma camera, (2) servers, (8) workstations, and (3) MR chillers. The Contractor must readily have access to parts that may be needed. The Contractor must be able to respond to emergency service calls within 8 hours to prevent further delay of patient care. The Contractor must be able to perform preventive maintenance to increase the dependability of the equipment. Authority for the Contract: 38 U.S. Code § 7301.b The primary function of the [Veterans Health] Administration is to provide a complete medical and hospital service for medical care and treatment of veterans, as provided in this title [Functions of Veterans Health Administration] and in regulations prescribed by the [Under] Secretary [for Health] pursuant to this title. COR: Jennifer Wong, Clinical Engineer COR email: jennifer.wong4@va.gov COR Phone: 602-277-5551 x4221 Background. The uptime of the Imaging and Radiology systems is critical to providing patient-centered care. It is more cost effective to keep the modalities under a service contract, where preventive maintenance, corrective maintenance, and parts are covered, than to fully train an employee and pay out of pocket for proprietary parts. The base year is only 6 months so that the contract will not align with the Federal Fiscal Year. Scope. Description of Supplies/Services Required to Meet the Agency s Needs: Period of Performance: 10/1/2018-3/31/2019 Maintenance for the Siemens Acuson X300 PE ultrasound (Site ID: 400-481404) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time: 1 hour or less On-site response: 16 hours or less Technical phone support Application hotline phone support Parts delivery: Next day 9130 UPS coverage Coil Coverage Tier 1 transducer coverage ACR support offering for US Safety checks Planned maintenance: annual Quality assurance Updates Labor Travel Maintenance for the Siemens Artis Q scanner (Site ID: 400-520913) Coverage period: Monday-Friday, 8am-5pm LST Uptime guarantee: 95% Phone response time: 1 hour or less On-site response: 8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day Gigalix Tube and Large HDR FD bundle coverage Large display monitor coverage General spare parts coverage Safety checks Planned maintenance: quarterly Quality assurance Updates Labor Travel Maintenance for the Siemens Artis Zee scanner (Site ID: 400-425183) Coverage period: Monday-Friday, 8am-5pm LST Uptime guarantee: 95% Phone response time: 1 hour or less On-site response: 8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day Megalix CAT plus tube and flat detector bundle coverage Large display monitor coverage General spare parts coverage UM basic report AX Safety checks Planned maintenance: quarterly Quality assurance Updates Labor Travel Maintenance for the Siemens Axiom Luminos DRF X-Ray (Site ID: 400-429792) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time:1 hour or less On-site response:8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day Tube coverage Fixed flat detector coverage Mobile flat detector coverage General spare parts coverage Wall stand coverage Safety checks Planned maintenance: annual Quality assurance Updates Labor Travel Maintenance for (2) Siemens Axiom Luminos TF Fluoroscopy X-Ray (Site ID: 400-277154; 400-277156) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time:1 hour or less On-site response:8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day Tube coverage Fixed flat detector coverage General spare parts coverage Wall stand coverage Safety checks Planned maintenance: annual Quality assurance Updates Labor Travel Maintenance for the Siemens Biograph mCT 64 slice PET/CT scanner (Site ID: 400-353502) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time: 1 hour or less On-site response: 8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day 200,000 scansec tube coverage TrueV coverage Isotope source coverage (2-mCi source 10247944/True V) CT detector Coverage PET gantry chiller coverage General spare parts coverage Safety checks Planned maintenance: semi-annual Quality assurance Updates Labor Travel Maintenance for the Siemens Biograph MMR PET/MRI scanner (Site ID: 400-488163) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time: 1 hour or less On-site response: 6 hours or less Technical phone support Application hotline phone support Parts delivery: Next day Isotope source coverage SEP/IFP unit coverage 9130 UPS coverage General spare parts coverage Coil coverage MMA and helium coverage Safety checks Planned maintenance: semi-annual Quality assurance Updates Labor Travel Maintenance for the Siemens Symbia Intevo T6 (Site ID: 400-527811) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time:1 hour or less On-site response:8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day Unlimited X-Ray tube coverage SPECT detector head subsystem coverage General spare parts coverage Safety checks Planned maintenance: semi-annual Quality assurance Updates Labor Travel Maintenance for the Siemens Symbia Intevo T2 (Site ID: 400-529468) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time:1 hour or less On-site response:8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day Unlimited X-Ray tube coverage SPECT detector head subsystem coverage General spare parts coverage Safety checks Planned maintenance: semi-annual Quality assurance Updates Labor Travel Maintenance for the Siemens Magnetom Avanto 1.5T MRI scanner (Site ID: 400-203303) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time: 1 hour or less On-site response: 8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day 9130 UPS coverage Coil Coverage MMA and Helium coverage General spare parts coverage ACR support package MR UM Basic Report MR Safety checks Planned maintenance: semi-annual Quality assurance Updates Labor Travel Maintenance for the Siemens Magnetom Skyra 3T MRI scanner (Site ID: 400-441739) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time: 1 hour or less On-site response: 8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day 9130 UPS coverage Coil Coverage MMA and Helium coverage General spare parts coverage ACR support package MR UM Basic Report MR Safety checks Planned maintenance: semi-annual Quality assurance Updates Labor Travel Maintenance for the Siemens Symbia S Gamma Camera (Site ID: 400-320970) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time:1 hour or less On-site response:8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day Isotope source coverage (SPECT/CT sources PHI-0124) Isotope source coverage (SPECT/CT sources HEGL-0133) SPECT detector head subsystem coverage General spare parts coverage Safety checks Planned maintenance: semi-annual Quality assurance Updates Labor Travel Maintenance for (5) Siemens Ysio X-Ray (Site ID: 400-414294; 400-422723; 400-429719; 400-440070; 400-440072) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time: 1 hour or less On-site response: 8 hours or less Remote services Technical phone support Application hotline phone support Parts delivery: Next day General spare parts coverage Fixed flat detector coverage Mobile flat detector coverage X-Ray tube coverage Wall stand coverage Safety checks Planned maintenance: annual Quality assurance Updates Labor Travel Maintenance for (1) Siemens Ysio Max x-ray (Site ID: 400-535283) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time: 1 hour or less On-site response: 8 hours or less Remote services Technical phone support Application hotline phone support Parts delivery: Next day General spare parts coverage Fixed flat detector coverage Mobile flat detector coverage X-Ray tube coverage Wall stand coverage Safety checks Planned maintenance: annual Quality assurance Updates Labor Travel Maintenance for the Siemens Magnetom Skyra syngo.via server (Site ID: 400-441740) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Remote response time: 4 hours or less Technical support Application support Remote services Software upgrades Software updates Parts coverage (2) Advanced user licenses (10) Engines/Engines Pro licenses (3) Standalone applications Clinical and IT Administrator training Maintenance for the Siemens Biograph MMR syngo.via server (Site ID: 400-488164) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Remote response time: 4 hours or less Technical support Application support Remote services Software upgrades Software updates Syngo.via X: software Parts coverage 5 year hardware warranty Clinical and IT Administrator training Maintenance for (3) Siemens Syngo Multi-Modality Workplace (Model/Site ID: Biograph MMR/400-512066; Biograph MCT/400-353503; Biograph MCT/400-360787; 400-441742) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time:1 hour or less On-site response:8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day General spare parts coverage Safety checks Planned maintenance: annual Quality assurance Updates Labor Travel Maintenance for (2) Siemens Syngo X Workplace (Model/Site ID: Artis Zee/ 400-425186; Artis Q/ 400-520913) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time:1 hour or less On-site response:8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day General spare parts coverage Safety checks Planned maintenance: annual Quality assurance Updates Labor Travel Maintenance for (2) SymbiaNet Single-user workstations (Site ID: 400-486522, 400-527715) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Uptime guarantee: 95% Phone response time:1 hour or less On-site response:8 hours or less Technical phone support Application hotline phone support Parts delivery: Next day General spare parts coverage Safety checks Planned maintenance Quality assurance Updates Labor Travel Maintenance of (3) MR Chillers (Model/Site ID: KKT Chiller ECO133L/ 400-441743; KKT Kraus KSC 215-L-U/S/ 400-203305; Dimplex Thermal Solutions WO2-2-7500-2P-NF-L-M-407C/ 400-486906) Coverage period: Monday-Friday, 8am-5pm LST, excluding federal holidays Phone response time: 1 hour or less On-site response: 4 hours or less Technical phone support Parts delivery: Next day General spare parts coverage Planned maintenance: annual Quality assurance Updates Labor Travel Security Requirements. Security Requirements for Unclassified Information: The contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security as delineated in this contract. The vendor may have physical administrative access to the equipment included in this contract that capture and process ePHI. The Contractor may have access to ePHI while performing scheduled and unscheduled maintenance. The Contractor may have remote access to the equipment included in this contract that capture and process ePHI. The remote access is secured with a site-to-site VPN connection. A national ISA/MOU between Siemens Medical Solution USA, Inc. and the VA does exist. Any and all ePHI shall be stored long-term in either VistA Imaging or a dedicated server. A national Business Associate Agreement between Siemens Medical Solution USA, Inc. and the VA does exist. Privacy and HIPAA Focused Training Web-Based (WBT):The official privacy training for VA employees(VA10203) who have access to protected health information (PHI) in the performance of their official duties or have access to VA systems (e.g. CPRS or VistA Web), is available from the TMS website at: https://www.tms.va.gov. The Contractor shall not remove any hard drives off station. All hard drives shall be turned in to Agency. Records Management Language for Contracts. The following standard items relate to records generated in executing the contract: Citations to pertinent laws, codes, and regulations such as 44 U.S.C. chapters 21, 29, 31, and 33; Freedom of Information Act 5 U.S.C. 552; Privacy Act 5. U.S.C. 552a; 36 CFR Part 1222 and Part 1228. The Contractor shall treat all deliverables under the contract as property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. The Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act. The Contractor shall not create or maintain any records containing any government Agency records that are not specifically tied to or authorized by the contract. The Government Agency owns the rights to all data/records produced as part of this contract. The Government Agency owns the rights to all electronic information and all supporting documentation created as part of this contract. The Contractor must deliver sufficient technical documentation with all data deliverables to permit the Agency to use the data. The Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format, mode of transmission, or state of completion. No disposition of documents shall be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage, or alienation of Federal records is subject to the files and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules. The Contractor is required to obtain the Contracting Officer s approval prior to engaging in any contractual relationship in support of this contract requiring the disclosure of information, documentary material, and/or records generated under or relating to this contract. The contractor is required to abide by Government and Agency guidance for protecting sensitive and proprietary information. Risk Control. The Contractor shall be escorted by the Agency. The Contractor may need passes from the on-station Police Department. Performance Monitoring. The Agency shall oversee work done by the vendor and accept the quality of work as appropriate. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI). The Agency shall provide utilities necessary for the equipment and Contractor to operate. These utilities include but are not limited to electricity and water. The agency shall provide furniture necessary for the Contractor to operate on-site. These furnishing include but are not limited to stools and ladders. The Agency shall provide physical access to the equipment. The Agency shall initiate service calls. Other Pertinent Information or Special Considerations. Possible Follow-on Work: The Contract shall provide for the addition and removal of equipment. Non-Disclosure Requirements: The vendor shall have physical access to the equipment. This may allow the vendor to view patient information. Packaging, Packing and Shipping Instructions: All parcels and packages shall come through the Agency s warehouse to be distributed either through Biomedical Engineering or the field service engineer her/himself if s/he is on station to receive the package. All parcels and packages shall ship overnight. Inspection and Acceptance Criteria: The Agency shall sign off on the work completed if service is determined to be satisfactory. Place of Performance. Phoenix VA Health Care System. 650 E. Indian School Rd. Phoenix, AZ 85012 L/I SYSTEM SITE ID EE# LOCATION Siemens Acuson X300 PE 400-481404 89730 D301-1 Siemens Artis Q 400-520913 96241 E403-1 Siemens Artis Zee 400-425183 87304 D211-1 Siemens Axiom Luminos DRF 400-429792 88559 A2200-8 Siemens Axiom Luminos TF 400-277154 62962 A2238-8 Siemens Axiom Luminos TF 400-277156 62103 D210-1 Siemens Biograph MCT 400-353502 67726 A0517-8 Siemens Biograph MMR 400-488163 93078 A0515-8 Siemens Magnetom Avanto 1.5T 400-203303 54788 A2205-8 Siemens Magnetom Skyra 3T 400-441739 88901 A2200-8 Siemens Symbia Intevo T2 400-529468 96497 A0514-8 Siemens Symbia Intevo T6 400-527811 95535 A0514-8 Siemens Symbia S 400-320970 61403 A0514-8 Siemens Ysio 400-414294 87351 A2234-8 Siemens Ysio 400-422723 89633 A2226-8 Siemens Ysio 400-429719 88170 A2227-8 Siemens Ysio 400-440070 82656 1808-SE CLINIC Siemens Ysio 400-440072 82655 1804-SE CLINIC Siemens Ysio Max 400-535283 99458 D243-1 Siemens Biograph MMR Syngo.Via server 400-488164 93084 1609-1 Siemens Magnetom Skyra Syngo.Via server 400-441740 88901 1609-1 Siemens Biograph MMR Syngo MMWP 400-512066 93083 A0515-8 Siemens Biograph MCT Syngo MMWP 400-353503 91640 A0517-8 Siemens Biograph MCT Syngo MMWP 400-360787 93937 A0517-8 Siemens Magnetom Skyra Syngo MMWP 400-441742 88901 A2200-8 Siemens Artis Q Syngo X Workstation 400-520913 96241 E403-1 Siemens Artis Zee Syngo X 400-425186 87304 D211-1 Siemens SymbiaNet workstation 400-486522 Siemens SymbiaNet workstation 400-527715 DTS WO2-2-7500-2P-NF-L-M-407C chiller 400-486906 0 SW corner outside BLDG 8 Facing Indian School Rd. KKT Chillers ECO133L chiller 400-441743 0 Roof of Bldg 8 KKT Kraus KSC 215-L-U/S chiller 400-203305 0 Roof of Bldg 8 Period of Performance. CONTRACT YEAR DATES Base year 10/1/2018-3/31/2019 Option year 1 4/1/2019-3/31/2020 Option year 2 4/1/2020-3/31/2021 Option year 3 4/1/2021-3/31/2022 Option year 4 4/1/2022-3/31/2023 Siemens Acuson X300 PE ultrasound (Site ID: 400-481404) Siemens Artis Q scanner (Site ID: 400-520913) Siemens Artis Zee scanner (Site ID: 400-425183) Siemens Axiom Luminos DRF X-Ray (Site ID: 400-429792) (2) Siemens Axiom Luminos TF Fluoroscopy X-Ray 400-277154 400-277156 Siemens Biograph mCT 64 slice PET/CT scanner (Site ID: 400-353502) Siemens Biograph MMR PET/MRI scanner (Site ID: 400-488163) Siemens Magnetom Avanto 1.5T MRI scanner (Site ID: 400-203303) Siemens Magnetom Skyra 3T MRI scanner (Site ID: 400-441739) Siemens Symbia Intevo T6 (Site ID: 400-527811) Siemens Symbia Intevo T2 (Site ID: 400-529468) Siemens Symbia S Gamma Camera (Site ID: 400-320970) (5) Siemens Ysio X-Ray 400-414294 400-422723 400-429719 400-440070 400-440072 (1) Siemens Ysio Max x-ray (Site ID: 400-535283) Siemens Magnetom Skyra syngo.via server (Site ID: 400-441740) Siemens Biograph MMR syngo.via server (Site ID: 400-488164) (4) Siemens Syngo Multi-Modality Workplace Biograph MMR/ 400-512066 Biograph MCT/ 400-353503 Biograph MCT/ 400-360787 Magnetom Skyra/ 400-441742 (2) Siemens Syngo X Workplace Artis Zee/ 400-425186 Artis Q/ 400-520913 (2) SymbiaNet Single-user workstations 400-486522 400-527715 Maintenance of (3) MR Chillers KKT Chiller ECO133L/ 400-441743 KKT Kraus KSC 215-L-U/S/ 400-203305 Dimplex Thermal Solutions WO2-2-7500-2P-NF-L-M-407C/ 400-486906
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/PhVAMC/HMC/36C25818Q9707/listing.html)
- Document(s)
- Attachment
- File Name: 36C25818Q9707 36C25818Q9707.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4523683&FileName=36C25818Q9707-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4523683&FileName=36C25818Q9707-000.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- Place of Performance
- Address: Phoenix VA Health Care System;650 E. Indian School Rd.;Phoenix, AZ
- Zip Code: 85012
- Record
- SN05017274-W 20180804/180802231033-f8110ef5a0c9462fced1115ac47cf14b (fbodaily.com)
- Source
-
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