Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF APRIL 01, 2018 FBO #5973
MODIFICATION

R -- In-Patient Survey Services - Package #1

Notice Date

3/30/2018
 

Notice Type

Modification/Amendment
 

NAICS

541910 — Marketing Research and Public Opinion Polling
 

Contracting Office

Department of Health and Human Services, Indian Health Service, Bemidji Area Office, 522 Minnesota Ave NW, Bemidji, Minnesota, 56601
 

ZIP Code

56601
 

Solicitation Number

18-239-SOL-00051
 

Archive Date

4/26/2018
 

Point of Contact

Christopher J Millard, Phone: 2184440511, Karen T. McDonald, Phone: 2184440479
 

E-Mail Address

Christopher.Millard@ihs.gov, karen.mcdonald@ihs.gov
(Christopher.Millard@ihs.gov, karen.mcdonald@ihs.gov)
 

Small Business Set-Aside

N/A
 

Description

Frequently Asked Question HCAHPS Fact Sheet Info on HCAHPS HCAHPS Survey Content and Administration The HCAHPS Survey asks recently discharged patients about aspects of their hospital experience that they are uniquely suited to address. The core of the survey contains 21 items that ask "how often" or whether patients experienced a critical aspect of hospital care, rather than whether they were "satisfied" with their care. Also included in the survey are four screener items that direct patients to relevant questions, five items to adjust for the mix of patients across hospitals, and two items that support Congressionally-mandated reports. Hospitals may add supplemental items after the core HCAHPS items. HCAHPS is administered to a random sample of adult inpatients between 48 hours and six weeks after discharge. Patients admitted in the medical, surgical and maternity care service lines are eligible for the survey; HCAHPS is not restricted to Medicare patients. Hospitals may use an approved survey vendor or collect their own HCAHPS data, if approved by CMS to do so. HCAHPS can be implemented in four survey modes: Mail Only, Telephone Only, Mixed (mail with telephone follow-up), or Active Interactive Voice Response (IVR), each of which requires multiple attempts to contact patients. Hospitals must survey patients throughout each month of the year. IPPS hospitals must achieve at least 300 completed surveys over four calendar quarters. HCAHPS is available in official English, Spanish, Chinese, Russian, Vietnamese, and Portuguese translations. The survey and its protocols for sampling, data collection, coding and submission can be found in the HCAHPS Quality Assurance Guidelines (QAG) manual located under the Quality Assurance section of the official HCAHPS Web site at http://hcahpsonline.org. PLEASE MAKE SURE YOU OPEN UP AND READ THE INFO WHERE THE STARS ARE ON ATTACHMENT NAMED HCAHPS INFORMATION PLEASE MAKE SURE YOU OPEN UP ATTACHMENT HCAHPS FREQUENT ASKED QUESTIONS. PAGE 4 WITH THE STARS SHOWING WHERE INFORMATION IS FOR VENDORS AND HOSPITALS TO BEABLE TO TO BEABLE TO PARTICIPATE IN HCAHPS SURVEYS
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/HHS/IHS/IHS-BEM/18-239-SOL-00051/listing.html)
 

Place of Performance

Address: IHS/PHS Red Lake Hospital, 24760 Hospital Drive, Red Lake, Minnesota, 56671, United States

Zip Code: 56671
 

Record

SN04873421-W 20180401/180330230907-0a4a72f8eee631f72c78afd24de9f4ea (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

---

| FSG Index  |  This Issue's Index  |  Today's FBO Daily Index Page |