DOCUMENT
R -- Call Center in Support of VA Rapid Appeals Modernization Program (RAMP) - Attachment
- Notice Date
- 2/9/2018
- Notice Type
- Attachment
- NAICS
- 561422
— Telemarketing Bureaus and Other Contact Centers
- Contracting Office
- Department of Veterans Affairs;Veterans Benefits Administration;Office of Acquisition;1800 G. Street N.W.;Washington DC 20006
- ZIP Code
- 20006
- Solicitation Number
- 36C10E18Q0104
- Archive Date
- 5/19/2018
- Point of Contact
- Heather Hampton
- Small Business Set-Aside
- Service-Disabled Veteran-Owned Small Business
- Description
- THIS IS A PRESOLICITATION NOTICE ONLY: THIS IS NOT A REQUEST FOR QUOTE. The Veterans Benefits Administration is seeking the services of a certified Service Disabled Veteran Owned Small Business that will provide facility, personnel, labor, and equipment to efficiently and effectively fulfill the Agency s goals and objectives of the Rapid Appeals Modernization Program (RAMP). THIS REQUIREMENT WILL BE 100% SET ASIDE FOR SERVICE DISABLED VETERAN OWNED SMALL BUSINESSES. This project involves the performance of outbound RAMP related calls to pre-selected qualified Veterans utilizing a VA provided list; the dissemination of RAMP initiative information utilizing a VA-provided script; the documentation and reporting of all call outcomes; and other similar work as will be outlined in the provided Performance Work Statement. Applicable NAICS code is 561422, Telemarketing Bureaus and Other Contact Centers, and small business size standard of $15 Million. Telephonic requests for the solicitation will not be honored. When issued, the solicitation will be available via the FedBizOpps website, http://www.fbo.gov/. The tentative solicitation issue date is February 26, 2018. These dates are estimates. The actual dates will be stated in the solicitation. Firms submitting a quote must be registered at both the System for Award Management (SAM) and Vet Biz (CVE Certified). The Online Representations and Certifications (SAM) must be completed by each firm submitting a proposal prior to the due date, and should reflect the applicable NAICS code (561422) in the profile. Important Notice: Offerors must be both VISIBLE and VERIFIED by the Department of Veteran Affairs Center for Veterans Enterprises at the time of submission of quote and the time of award.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/WDCVARO372/WDCVARO372/36C10E18Q0104/listing.html)
- Document(s)
- Attachment
- File Name: 36C10E18Q0104 36C10E18Q0104.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4075890&FileName=36C10E18Q0104-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4075890&FileName=36C10E18Q0104-000.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: 36C10E18Q0104 36C10E18Q0104.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=4075890&FileName=36C10E18Q0104-000.docx)
- Record
- SN04818610-W 20180211/180209231149-dc500a1f532144c9e3ea5dc0d93a000f (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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