SOURCES SOUGHT
D -- Task Management Software
- Notice Date
- 11/21/2017
- Notice Type
- Sources Sought
- NAICS
- 541512
— Computer Systems Design Services
- Contracting Office
- Department of the Army, Army Contracting Command, ACC - RI (W52P1J), 3055 Rodman Avenue, Rock Island, Illinois, 61299-8000, United States
- ZIP Code
- 61299-8000
- Solicitation Number
- W52P1J-18-C-CATMS
- Archive Date
- 12/21/2017
- Point of Contact
- Carrie Holub, Phone: 3097823254, Michelle Robacker, Phone: 3097825237
- E-Mail Address
-
carrie.l.holub.civ@mail.mil, Mary.M.Robacker.civ@mail.mil
(carrie.l.holub.civ@mail.mil, Mary.M.Robacker.civ@mail.mil)
- Small Business Set-Aside
- N/A
- Description
- CONTRACTING OFFICE: Army Contracting Command-Rock Island (ACC-RI) ATTN: Mary Michelle (Shelly) Robacker mary.m.robacker.civ@mail.mil I. REQUEST FOR INFORMATION OVERVIEW I.A OVERVIEW: ACC-RI and Program Executive Office Enterprise Information Systems are requesting information to assist the United States Government (USG) in understanding the availability of commercial off the shelf (COTS) software applications that can replace the Army's current action tracking system. Office of the Secretary of Defense (OSD) requires that the Army utilize a system that communicates with the OSD's Correspondence and Tracking Management System (CATMS). CATMS is a workflow software built on Microsoft Dynamics Customer Relationship Management (CRM), Microsoft Structured Query Language (SQL), and Microsoft SharePoint (SP). The objective of the Headquarters Department of the Army (HQDA) is to facilitate competition and maintain the Office of the Secretary of Defense (OSD) requirement to utilize the CATMS system or Army's Task Management Tool (TMT). Information is requested from industry to allow the Government to continue planning for the potential solutions available. This Request for Information (RFI) is issued solely for informational and planning purposes and does not constitute a solicitation. All information received and marked "Proprietary" will be handled accordingly, responses will not be returned. Information provided in response to this RFI will be used to assist the USG in its acquisition process. In accordance with (IAW) Federal Acquisition Regulation 15.201(e), responses are not offers and cannot be accepted by the USG to form a binding contract. The purpose of this RFI is to gather information and allow industry partners to describe their technical capabilities and demonstrated experience. A response is necessary to assist the USG in determining if industry interest and capability exists in the fielding of a new action tracking system. The information gathered through this RFI will aid in influencing future product investments and facilitate decision making. No contract will be awarded from this announcement. No reimbursement will be made for any costs associated with providing information in response to this announcement and any follow-up information requests. No basis for claim against the Army shall arise as a result from a response to this announcement or Army use of any information provided. This announcement does not restrict the Army to an ultimate acquisition strategy. The Army reserves the right to consider acquisition strategies as deemed appropriate. I.B SCOPE: The Army is looking for mature, commercially-available solutions that communicate with CATMS or TMT that are already in use within Army in order to mitigate schedule and technical risk. Additional scope information is as follows: •Enterprise tasking solution for an organization with a minimum of 45K users and the ability to scale to over 100K users. •Automate the dissemination and reporting of tasks, RFIs, and directives originating from DOD & HQDA organizations to internal staff directorates and external subordinate units. •Automate the dissemination and reporting requirements of administrative instructions. originating from DOD & HQDA organizations to staff directorates and external subordinate units. •Automate the staffing of Awards, Decorations, and Evaluations. •Enable an unparalleled level of transparency and accountability of HQDA incorporated staff processes, providing Army leaders with valuable organizational data including workflow bottlenecks, workload comparisons, and efficiencies. •Assign tasks to individuals or teams, using either pre-defined workflows or ad-hoc. •Ability for a local administrator (super user) to modify the pre-defined work flows. •Configurable privacy settings. •Automatic tasking notifications using Microsoft Outlook. •Near-real time status updates. •Responses visible across the entire user base. •Automated storage and archiving. •Provides an easy to use business intelligence capability to support the building of reports (end-user & management reports). •End-user training for an organization with 45K users and a compressed deployment timeline. •Task management capability that leverages existing Army information technology infrastructure to the maximum extent possible (Workflow utilizing Microsoft CRM, SQL, and SP). •Utilizes COTS to the maximum extent possible to reduce delivery & deployment time. •Seamless interoperability with OSD's CATMS, HQDA's TMT that minimizes the need for software development in order to mitigate costly and time-consuming customized interface development. •Ability to interoperate with Army Major Commands and Direct Reporting Units that minimizes the need for software development in order to mitigate costly and time-consuming customized interface development. •Operate on both the Army's unclassified and classified networks. •Provide Tier 2/3 support for sustainment implementations. Mandatory Integration points: •Integration with Microsoft Outlook and Defense Enterprise E-mail. •Leverages the Army's investment and deployment of Microsoft SharePoint software to reduce costs for storage and archiving. •Leverages the Army's investment and deployment of Microsoft Customer Relationship Management software. •Leverages the Army's current processes for identity management. •Leverages the HQDA's current TMT data storage center at ALTESS at Radford, Va. I.C INSTRUCTIONS TO INTERESTED PARTIES: Responses to this RFI must be submitted in writing to carrie.l.holub.civ@mail.mil and mary.m.robacker.civ@mail.mil by 1200 Central Time, (INSERT DATE). Responses are requested to be single-spaced, Times New Roman, 12 point font, with one inch margins, and compatible with MS Office Word. For each of the questions in I.D below, your company should provide a response that does not exceed one page per question. Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received that is marked "Proprietary" will be handled accordingly. Please be advised that all submissions become USG property and will not be returned. All USG and USG support contractor personnel reviewing responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as described 41 USC 423. The USG shall not be held liable for any damages incurred if proprietary information is not properly identified. I.D Questions Requiring Industry Responses: 1.Software/System Exchange Capability: - Is your software/system currently exchanging information with OSD's CATMS or HQDA's TMT? - If not, what is the estimated time & cost to design, build, test and deploy a data exchange capability that enables seamless interoperability between OSD & HQDA? 2.Current DOD/Army Usage: - Identify current usage of your software/system by the DOD or the Army. (# of users/seats and is your company currently providing Tier 2 & Tier 3 sustainment for those implementations?) 3.CONUS & OCONUS Deployment: - Have you deployed to users in CONUS & OCONUS? - Deployed on GOVT-owned networks, in both unclassified and classified environments? If so, please provide the customer and # of users. 4.Contract Security Classification, DD Form 254: - Does your company have a current DD Form 254, Contract Security Classification Specification, which will enable you to provide skilled personnel with current security clearances/background investigations that can work on the Army's unclassified and classified networks? 5.System/Software Certifications: - Does your system/software have a current Certification & Accreditation/Authority to Operate (ATO) based on the DOD Information Assurance Certification and Accreditation Process (DIACAP) or Risk Management Framework (RMF) for DOD? If so, please provide a copy of the ATO. 6.Training End Users: - Please describe your experience with training end-users in a deployment for a minimum of 45K users to over 100K users (Ability to provide remote and onsite user training, computer based training, and train-the-trainer) - Provide an example of where your company deployed and trained your solution of a similar Scale and under similar time-constraints (Ability to train 5,000 users within a six month period) 7.Licensing: - Please provide the licensing model for your product? (Is licensing per user or based on server hardware or processors/cores?) - What are your bulk purchase discount tiers? -What is your annual software maintenance percentage? Do you provide your product as a ‘service'?
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/d0ed14236cd0487d15f656ccb0fd71f0)
- Record
- SN04746116-W 20171123/171121231048-d0ed14236cd0487d15f656ccb0fd71f0 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's FBO Daily Index Page |