SOLICITATION NOTICE
D -- Infinity Plotters Maintenance - J&A Other Than Full and Open Competition - SP4701-17-Q-0239
- Notice Date
- 9/19/2017
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- #334118
— Computer Terminal and Other Computer Peripheral Equipment Manufacturing
- Contracting Office
- Defense Logistics Agency, DLA Acquisition Locations, DLA Contracting Services Office - Philadelphia, 700 Robbins Avenue, Philadelphia, Pennsylvania, 19111-5096, United States
- ZIP Code
- 19111-5096
- Solicitation Number
- SP4701-17-Q-0239
- Archive Date
- 10/7/2017
- Point of Contact
- Eugene A Marrone, Phone: 2157375230
- E-Mail Address
-
Eugene.Marrone@dla.mil
(Eugene.Marrone@dla.mil)
- Small Business Set-Aside
- N/A
- Description
- SP4701-17-Q-0239 J&A Other Than Full and Open Competition Gerber shall provide DLA Troop Support with hardware and operational technical support by telephone. Upon placing a call to the Contractor, the customer can speak with a technical service representative and/or place a service call. Contractor will respond to an initial request for service within the number of hours selected and agreed to by Customer after notification by Customer of a product failure. There shall be no additional charge for this service. Gerber shall not be liable for delay in service due to circumstances beyond its reasonable control, including, but not limited to, acts of God, strikes, lack of transportation and weather conditions. In regards to replacement parts for defective equipment components, they shall be provided by Gerber at no additional charge for those parts covered under Gerber's warranty or service agreement. Consumable parts (i.e. those parts consumed during normal operation of the product or those parts purchased by the Customer for use while maintaining the product) and defective parts that are no longer covered by Gerber's warranty shall be replaced only upon Customer request. Any work to be performed on the equipment outside the scope of this PWS must be submitted to the customer in writing and approved prior to commencement.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/DLA/J3/DSCP-PB/SP4701-17-Q-0239/listing.html)
- Record
- SN04684140-W 20170921/170919231928-19d0d082d4fe62c4e1a533d215bcd2e1 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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