Loren Data's SAM Daily™

FBO DAILY - FEDBIZOPPS ISSUE OF SEPTEMBER 16, 2017 FBO #5776
DOCUMENT

J -- Copy of SPS Instrument Repair - Attachment

Notice Date

9/14/2017
 

Notice Type

Attachment
 

NAICS

811219 — Other Electronic and Precision Equipment Repair and Maintenance
 

Contracting Office

Department of Veterans Affairs;Acquisition & Materiel Management;Michael E. DeBakey VA Medical Center;2002 Holcombe BLVD;Houston TX 77030 4298
 

Solicitation Number

VA25617R1475
 

Response Due

9/21/2017
 

Archive Date

11/20/2017
 

Point of Contact

Jeneice McClinton
 

E-Mail Address

jeneice.mcclinton@va.gov
(jeneice.mcclinton@va.gov)
 

Small Business Set-Aside

N/A
 

Description

Description: This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, in conjunction with Far Part 13 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The commercial items procedures of FAR Part 12 will be used. Solicitation# RFP VA256-17-R-1475. This solicitation is issued as request for proposal (RFP). Solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-94 & 2005-95 (effective 01/20/17) Rev 2 (05/08/17). This is a total set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) only. NAICS code is 811219, size standard is $20.5 MILLION. Place of Performance: Michael E. DeBakey VA Medical Center 2002 Holcombe BLVD Houston, TX 77030 Anticipated Performance Period: September 29, 2017 to September 28, 2018 plus four 12-month option periods at the discretion of the government to exercise. All questions pertaining to this solicitation shall be submitted by 12:00p.m. CST September 19, 2017. Send all questions electronically to jeneice.mcclinton@va.gov. Only electronic offers will be accepted. Offers shall be submitted to jeneice.mcclinton@va.gov. NO LATER THAN September 21, 2017 by 4:30p.m. CST. A.1 APPLICABLE Provisions and Clauses The provision at 52.212-1 Introduction to Offerors Commercial, applies to this acquisition. The provision at 52.212-2 EVALUATION COMMERCIAL ITEMS (JAN 1999) applies to this acquisition. All offers shall include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications Commercial Items. The clause at 52.212-4, Contract Terms and Conditions Commercial Items, applies to this acquisition and a statement. The addendum to FAR 52.212-4 also applies to this acquisition. The clause at 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders Commercial Items, applies to this acquisition and all additional FAR clauses cited in the clause are applicable to the acquisition. Addendum to FAR 52.212-4 Show FAR clauses followed by VAAR clauses in numeric order. 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days of contract expiration. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are mathematically and materially unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). As part of the price evaluation, the Government will evaluate its option to extend services (See FAR Clause 52.217-8) by adding one-half of the offer s final option period prices to the offeror s total price. Thus, the offeror s total price for the purpose of evaluation will include a base period, 1st option, 2nd option, 3rd option, 4th option, and ½ of the 4th option. As indicated in FAR 52.217-8 the Government will have the option provision to extend the performance of the contract up to an additional 6 months when the contractor is provided written notice. Thus, providing separate pricing for the optional six-month is not required. 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) (a) The Government may extend the term of this contract by written notice to the Contractor within 30 days of contract expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days of contract expiration days before the contract expires. The preliminary notice does not commit the Government to an extension. VAAR 852.219-10 VA Notice of Total Service- Disabled Veteran-Owned Small Business (SDVOSB) set aside. SDVOSB registration will be verified in System Award Management (SAM), Small Business Administration (SBA) and Vendor Information Pages (VIP). Proposals will be considered nonresponsive and rejected if the Contracting Officer is not able to verify and view contractor registrations. Solicitation contains a list of all clauses incorporated by reference in numeric order under 52.252-2 (see below), starting first with FAR and followed by VAAR. SECTION B - CONTINUATION OF SF 1449 BLOCKS B.1 CONTRACT ADMINISTRATION DATA 1. Contract Administration: All contract administration matters will be handled by the following individuals: CONTRACTOR: GOVERNMENT: Contracting Officer 36C256 JENEICE MCCLINTON Department of Veterans Affairs NCO 16 & Division III Services Team B Michael E. DeBakey VA Medical Center 2002 Holcombe BLVD Houston TX 77030 4298 2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with: [X] 52.232-33 Payment by Electronic Funds Transfer--System For Award Management, in accordance with Lightning Bolt 17-06 dated 02/17/2017, or [] 52.232-36, Payment by Third Party INVOICES: Invoices shall be submitted in arrears: a. Quarterly [] b. Semi-Annually [] c. Other [X] Monthly GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests. Department of Veterans Affairs Financial Service Center PO Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows: AMENDMENT NO DATE B.2 LIMITATIONS ON SUBCONTRACTING-- MONITORING AND COMPLIANCE (JUN 2011) This solicitation includes VAAR 852.219-10 VA Notice of Total Service- Disabled Veteran-Owned Small Business (SDVOSB) set aside. SDVOSB registration will be verified in System Award Management (SAM), Small Business Administration (SBA) and Vendor Information Pages (VIP). Proposals will be considered nonresponsive and rejected if the Contracting Officer is not able to verify and view contractor registrations. Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement. B.3 REGISTRATION WITH CONTRACTOR PERFORMANCE ASSESSMENT SYSTEM (CPARS) As prescribed in Federal Acquisition Regulation (FAR) Part 42.1502 and 42.1503, the Department of Veterans Affairs (VA) evaluates contractor past performance on all contracts that exceed $150,000. The FAR requires that the Contractor be provided an opportunity to comment on past performance evaluations prior to each report closing. To fulfill this requirement VA uses an online database, Contractor Performance Assessment System (CPARS), which is maintained by the Naval Sea Logistics Center in Portsmouth, Virginia. CPARS has connectivity with the Past Performance Information Retrieval System (PPIRS) database, which is available to all Federal agencies. PPIRS is the system used to collect and retrieve performance assessment reports used in source selection determinations and completed CPARS report cards transferred to PPIRS. CPARS also includes access to the Federal Awardee Performance and Integrity Information System (FAPIIS). FAPIIS is a web-enabled application accessed via CPARS for contractor responsibility determination information. The Contractor will have an opportunity to review their ratings/comments, under the step Contractor Comments in CPARS. You will be notified via email by the CPARS system to review the report and provide comments. Each contractor whose contract award is estimated to exceed $150,000 may register with CPARS database at the following web address: www.cpars.gov in order to review the past performance evaluations. Help in registering can be obtained by contacting Customer Support Desk @ DSN: 684-1690 or COMM: 207- 438-1690. Registration should occur no later than thirty days after contract award, and must be kept current should there be any change to the Contractor's registered representative. STATEMENT OF WORK (SOW) 1 Purpose: The Michael E. DeBakey VA Medical Center (MEDVAMC), 2002 Holcombe Blvd, Houston, TX 77030 has requirements as defined in VHA Directive 1116 for on-site mobile maintenance service to include: sharpening, adjusting, inspecting, cleaning, lubricating, and refurbishing of reusable medical instruments (RME). Additional requirement pertains to the professional cleaning of autoclaves as defined in the Manufacturer s Instructions for Use (IFU) and preventative maintenance services to include repairs of case carts. The contractor shall ensure the functions of RME are operational and are performing in conformance with ANSI-AAMI St-79:2010 Section 7.7 (Servicing and Repairs of Deceives in Health Care Facility) and specifications used by the instrument manufacturer by providing maintenance services. The contractor shall ensure that the cleaning of autoclaves is performed in a mannerism that is mandated and/or recommended in the IFU with on those products that are described in the IFU or in local facility policy The contractor shall repair case carts with OEM parts and/or parts from the manufacturer of the case cart being repaired The contractor shall perform on-site same day mobile maintenance for critical and semi-critical RME. The contractor shall provide their own tools and vehicle for this work to take place. The contractor shall be available approximately 3 days per week to provide service in relation to the volume and usage of RME. The contractor will be provided a set schedule that coincides with work-flow. There will also be occasions when the contractor shall work weekends in relation to the operating room scheduled procedures. The contractor shall be available approximately 2 days per week to provide repair services to case-carts with having all essential tools and equipment required to make such repairs. The contractor shall provide all management, tools, supplies, equipment, and labor necessary to perform maintenance on-site at MEDVAMC. Performance shall begin within 30 days from the date of award. The contractor shall be readily available on-site as schedule with arrival no later than 0730 on the scheduled days of service. Concessions are made for religious holidays, at the discretion of the government, when it does not interfere with operations. Emergency services: On occasion, services may be required to support an activation of exercise of contingency plans outside the normal duty hours as described above. The contractor shall not removing objects from refuse for personal use. The contractor personnel may request items through unit designee (COR). Violations are grounds for termination. At no time, without authorization, will contractor personnel purchase any items from the local economy to replace or repair surgical instrumentation. Parts used to fix instrumentation will be that of only OEM parts that are classified by the device manufacturer as an acceptable replacement. The contractor shall provide and maintain a schedule for the frequency of sets and instruments that require maintenance. The contractor shall provide and/or assist at the request of the unit in relation to commonly found broken instruments, bio-burden, care and handling, etc. The request will be geared towards education in-services 2 Scope of Work: Mobile on-site maintenance services shall include but not limited to: sterilization container repair, general sharpening, spring replacement, ophthalmic instruments, arthroscopic instruments, align and sharpening of laparoscopic instruments, micro-instruments, refurbishing and reinsulating shafts as needed, diamond dusting of forceps and needle holders, repair and sharpening of minimally invasive instruments, ratchet repair, bipolar repairs, power/pneumatic, phaco-handpieces, graspers, dissectors, and all stainless steel surgical instruments. Surgical instruments shall include but not limited to the following specialties: General, Ophthalmology, ENT, Plastics, Orthopedics, Urology, Laparoscopic, Oral Maxillofacial, Dentistry, Vascular, Cardiothoracic, Neuro, and Transplant. The contractor shall identify instruments that are defective and that show excessive wear/tear. Instruments shall be clearly marked with description of the problem. The contractor shall ensure that the repairs and service functions are performed in accordance with ANSI-AAMI ST-79:2010 Section 7.7 (Servicing and Repairs of Deceives in Health Care Facility), Association for Advancement of Medical Instrumentation (AAMI), Center for Disease Control (CDC), regulations, International Association of Healthcare Central Service Material Management (IAHCSMM) standards, Association of Peri-Operative Registered Nurses (AORN) standards, and by the manufacturer s specifications. Each visit shall include a maximum 20 trays per schedule service visit; minimum 5 trays per scheduled visit. Average of 55-65 instruments per sets Single instruments over and above trays: estimated 60-75 single instruments per week. Each visit shall include a minimum - 20 possible single instruments per scheduled visit; maximum 40 possible instruments per scheduled visit. Sterilization containers repair: 2-4 possible repairs per each scheduled visit. Shipping cost (for repairs if necessary in accordance with the SOW). Only actual cost shall be paid, receipt of shipping cost shall be included with invoice. All maintenance and repair services not include in the sharpening of instruments. Case-carts repair will be evaluated based on the total number of carts requiring repairs. A minimum of 3 case carts requiring repairs and no more than 5 will require the contractor to be informed of services needed. Case cart repair shall take place on facility grounds and the repair cost shall not exceed the total dollar amount of the case cart itself. All replacement parts shall be that of the manufacturer and/or meet OEM specifications. The contractor shall perform a professional cleaning of the autoclaves at a minimum of two times per year and no more than four times per year based upon the usage and appearance of the autoclaves. The contractor shall be required to bring and/or provide all equipment and products required to perform professional cleaning. The cleaning of the autoclaves shall be conducted at times that do not interfere with departmental operations. Services shall consist of 3 scheduled on-site visits per week period of performances Note: Only actual quantities of services performance during a scheduled service visit shall be identified in invoice for payment See the below list of instruments for repair, sharpening, maintenance services include but are not limited to the following: General Scissors: Metz, Mayo, Cast/Bandage, Iris, Suture, Serrated, Delicate, Osteotomes: Orthopedic various Curettes: knee, shoulder, hip, wrist, D&C, ENT Elevators: Periosteal, Cobb, Key, Freer, D/E Gouges: Orthopedic various Small Knives: Amputation, Cartilage, Meniscus, Knife Handles Ronguers: S/A, D/A, Pituitary, Kerrison, Kerrison Punches, Dermal Punches Cutters: S/Bone, D/Bone, Wire, Pin, Rib Cutting Forceps Forceps Camps: Artery, Sponge, Kelly, Adson, Allis, Tissue, Mosquito, Biopsy, Hemostats, Clip Appliers, Kocher, Towel Clips/Clamps, Bone, Bonnie Miscellaneous Instruments: Reamers, Retractors, Balfour Retractors, D/E Retractors, Hand Retractors, Perforating Twist, Spinal Drills, Chisels, Tonsillectomes, Adenotomes, Trocars, Skin Hooks, Senn Rakes, Suction Tips/Tubes, Dissectors, Rasps, Mouth Gags, Saw Blades, Speculums, Dilators, Dental Instruments, and all needle holders. Ophthalmic Instruments: Castro. Curved Needle holders standard w/ lock, Meyerhoefer Curette, Plasti Stats, Mosquito Str, Jaw Fine Hemostatic Forceps, Castroviejo Caliper Straight, FCPS Hunt Chalazion, Speculum Barraquer Kratz Wire, All Scissors, Lens Loaders, All Forceps Arthroscopic Instruments: Punches, Shavers, Scissors, Intra-Articular Hooks, Intra-Articular Knives, Intra-Articular Graspers, Forceps, Needle Holders, Micro Instruments: Verres Needles, Biopsy Needles, Corneal Scissors, Urethratomes, Micro Rongeurs, Micro Forceps, Micro Scissors. Reinsulating: Shaft reinsulating, sharpen, and realignment, Refurbish & Re-insulate Scissors & Graspers Bipolar Repairs: Standard Bipolar and Irrigating Bipolar Sterilization Container Repair: Medline, Case Medical, Aesculap, Genesis Miscellaneous: Gasket Replacement Baffle, Inner/Outer Latch Assembly, Single Action Latch Assembly, Upper Latch Plate Replacement, Lower Latch Replacement, Single Action Latch replacement, Single Action Latch Sheer Block Replacement, Single Action Latch (w/o handle) Replacement, Double Action Latch (w/o handle) Replacement: Retention Plate Replacement & Repair, Handle, E-Clip, Hex Nut, Stud Nut, Instrument Holding Pin, Nut Plate, Screw for End Plates, Fastener, Tag, General repair, Bent Container, Burr Removal, Dent Removal, Miscellaneous Repair, Basket Handle, Basket Handle Bracket, Bracket Handle Leg. Diamond Dusting: Tissue Forceps, Needle Holder (micro & standard), and Needle Holder Jaw Application. Minimally Invasive Instrumentation: Rebuilds Minor & Major, Align & Adjust Jaws, Align & Adjust Handles, Bovie Clip Adaptor, Control Rod, Control Rod Ball, Control Rod Insulator, Frozen Control Rod, J-Hook Reinsulate, New Handle, New Hinges, New Jaws, New Jaw Pins, New Screws, New Shaft, Sharpen & Hone, Straighten & Remove Dent from Sheaths. Endoscopic and Laparoscopic Instruments: (Modular and Non-Modular) All applicable graspers, dissectors, scissors, clamps, biopsy instrument/forceps, (to include with and without ratchets). This will include all manufactures. Power/Pneumatic: Basic Repair which includes disassembly, internal cleaning, lubrication, minor adjustment, and reseal. (All manufacturers) Light Cables and Adaptors to Fit All Manufacturers: Set Description: A list of instrument sets will be provided as requested. Manufacturers of Case Carts: Suburban Medical, Metro, Medline, Blickman, and Pedigo Manufacturers of Autoclaves: Steris Standard Conduct: Contractor personnel must adhere to standards of conduct as established by MEDVAMC. Security Requirements: Contractor shall adhere to current installation security policies. Communications: The contractor shall provide an interpreter if English is not the primary language of the workers. The interpreter shall be on-site at all times. Records: The contractor shall be responsible for creating, maintaining, and disposing of only government require records that are specifically cited in this SOW or required by the provisions of a mandatory directive listed in VHA Directive 1116. If requested by the government, the contract shall provide the original record or a reproducible copy of any such record within five working days of receipt of the request. Safety: The contractor shall provide a safety plan for the protective of government facilities and property and to provide a safe work environment for the contractor personnel. Contractor is also responsible for providing any and all Personal Protective Equipment (PPE ex: safety glasses, gloves, safety shoes, safety helmet, etc) deemed necessary for the tech(S) while on site rendering services. Special Qualification: The contractor performing the required services shall be ISO-9001 certified. Contractor shall be compliant with relevant VA policies/procedures and with AAMI ST-79:2010 Section 7.7. They shall also have a minimum of 3 years of experience providing these services to hospitals and/or major medical centers. Affiliation with AAMI and IAHCSMM is also preferred. Government Furnished Property GFP) and Services: The US Government will not provide any equipment, fuel, personnel, utilities or facilities to the contractor for the execution of this contract. Should an emergency arise, only the necessary basic lifesaving and life support measures will be provided to the contractor. 3. Specific Mandatory Tasks and Associated Deliverables: Instruments and instrument sets are to be retrieved from the Sterile Processing Service (SPS) and returned once repair, sharpening, and maintenance is completed on the same day. All single instruments and instrument sets picked up and delivered by the contractor will be properly listed for accountability verification. The contractor shall tag the equipment with the appropriate labels (etching and engraving is not allowed) to identify the date maintenance was performed. Tagging shall be sufficient in a mannerism that is identifiable to SPS technicians. (this will also include a form of identification for end users to be aware of maintenance performed) The contractor shall test instruments for accurate alignment, sharpness, insulation, and calibration. If the instruments need to be sent to the lab for repairs, the contractor shall obtain the written approval of MEDVAMC SPS Chief or designee prior to doing so. Contractor shall be responsible for shipping of RME. Shipping cost for repairs (if necessary) will be paid not to exceed (NTE). Only actual cost shall be paid. Receipt of shipping cost shall be included in the invoice. The contractor shall provide shipping information (tracking numbers, delivery provider, etc) for any RME shipped to and from the facility for repairs. The contractor shall provide a summary document upon delivery of processed instruments containing the following information: date of repair, instrument type, type of repair, and cost. Documentation/reports: Inventory provided at end of service rendered will include all sets and instruments that were sharpened, repair, or provided with maintenance. 4. Schedule for Services: Hours of Coverage: Normal hours of coverage shall be Monday through Friday 0730-1630, excluding the federal holidays listed as follows: New Year s Day, Dr. Martin Luther King Jr, Washington s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day, and Any other day declared as a National Holiday by the President of the United States. When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday by US Government Agencies. 5. Contractor Requirements: The contractor performing the repairs, sharpening, and maintenance of surgical instruments shall be ISO-9001 certified. It is the preference of MEDVAMC that they also be affiliated with AAMI and IAHCSMM. Contactor must provide all tools and equipment needed to render services on-site. The contractor performing professional cleaning of autoclaves shall be ISO-9001 certified. It is the preference of MEDVAMC that they also be affiliated with AAMI and IAHCSMM. The contractor shall provide all tools and equipment needed to render services on-site. The contractor performing preventative maintenance and repairs on case carts shall be ISO-9001 certified. It is the preference of MEDVAMC that they also be affiliated with AAMI and IAHCSMM. Contactor must provide all tools and equipment needed to render services on-site. Contractor shall be compliant with relevant VA policies/procedures and with AAMI ST-79 2010 Section 7.7 standards The contractor shall provide a minimum of 3 references listing customer s names, address, timeline of services, and phone numbers of contacts. They will also have a minimum of 3 years experience providing these services to a hospital or major healthcare system. 6. Security Clearance: The contractor shall be required to complete a security clearance with the VA Police. An ID badge will be issued by the VA Police which needs to be presented by contractor s employee at the VA entrance security check points. The issued badge is for official pickup and deliveries of surgical instruments and trays. The contractor s mobile unit(s) shall be properly label with contractor s logo and registered with the VA Police Department and park in a designated area for services to be rendered. 7. Smoking Policy: MEDVAMC is a smoke free facility. Smoking is prohibited through the facility. Smoking is a prohibited at or near all entrances as well. 8. Quality Assurance: The Chief of Sterile Processing Service (SPS) or designee will inspect instrumentation as it is returned from services rendered. The Chief of Sterile Processing Service (SPS) or designee will inspect each autoclave from services rendered. The Chief of Sterile Processing Service (SPS) or designee will inspect case carts they are returned from services rendered. The following items may be observed, tracked, and continually evaluated during the contract period. Overall contractor performance inspection/appearance: instruments shall be free of nicks, pitting, rust corrosion, burrs, and cracks Inspect for function: tips of instruments for ratcheted instruments will meet: proper jaw alignment, proper tension, freely moving box locks, screws tightened (as needed), and freely moving hinges on scissors or other multi-jointed instruments. Technically Skilled Personnel: personnel shall be technically proficient in the repair, sharpening, and maintenance of instrumentation. The contractor shall work with the Chief of Sterile Processing Service and/or designee on trending repairs as a result of reprocessing non-conformances. Education via in-service to address the non-conformance may be requested. The method of surveillance that the Quality Assurance Employee (QAE) will use to verify the quality of the contractor s performance is periodic inspection. The government reserves the right to consider changing the method of inspection from periodic to 100% inspections at any time, however deteriorating contractor performance may result in immediate 100% surveillance. Evaluation Area Unsatisfactory Marginal Satisfactory Very Good Exceptional Overall Performance Appearance of Instruments Functioning of Instruments Provide Technically Skilled Personnel Assessment Elements: 1. Overall Contractor Performance: Assess the integration and coordination of all activity needed to: execute task order/contract, the timeliness, completeness and resolution of problem identification, corrective action plans, proposal submittals, contractor history of reasonable and cooperative behavior, customer satisfaction, timely award and management of subcontractors, and whether. 2. Appearance of Instruments: instruments shall be free of nicks, pitting, burrs, corrosion, pitting, and cracks. 3. Function of Instruments: instruments shall be repaired, sharpened, and provided with preventative maintenance according to manufacturer s instructions 4. Technically Skilled Personnel: Personnel shall have the appropriate training and or certification to provide services. Rating Definitions: Exceptional: Performance meets contractual requirements and exceeds many to the Government s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective action taken be the contractor were highly effective. Very Good: Performance meets contractual requirements and exceeds some to the Government s benefit. The contractual performance of the element or sub-elements being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective. Satisfactory: Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear to be or were satisfactory. Marginal: Performance does not meet some contractual requirements. The contractual performance of the element or sub element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractors proposed actions appear only marginally effective or were not fully implemented. Unsatisfactory: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor s corrective action appear or were ineffective.
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/HoVAMC/VAMCCO80220/VA25617R1475/listing.html)
 

Document(s)

Attachment
 

File Name: VA256-17-R-1475 VA256-17-R-1475_1.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3795847&FileName=VA256-17-R-1475-006.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3795847&FileName=VA256-17-R-1475-006.docx

 

File Name: VA256-17-R-1475 Wage Determination.pdf (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3795848&FileName=VA256-17-R-1475-007.pdf)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3795848&FileName=VA256-17-R-1475-007.pdf

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN04677388-W 20170916/170914231902-7bd11fbc6c44b7533268bd72fe01ee1a (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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