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FBO DAILY - FEDBIZOPPS ISSUE OF JULY 16, 2017 FBO #5714
SOURCES SOUGHT

R -- Wounded Warrior Regiment Recovery Care Coordinators - WWR RCC RFI

Notice Date
7/14/2017
 
Notice Type
Sources Sought
 
NAICS
541611 — Administrative Management and General Management Consulting Services
 
Contracting Office
Department of the Navy, United States Marine Corps, MCCS Quantico, Marine Corps Community Services, 2112 Bauer Road, Quantico, Virginia, 22134, United States
 
ZIP Code
22134
 
Solicitation Number
M00264-17-RFI-0204
 
Archive Date
8/8/2017
 
Point of Contact
Tommy R. Session, Phone: 7034322316, Jamie Dufrene, Phone: 7037841920
 
E-Mail Address
tommy.session@usmc.mil, jamie.dufrene@usmc.mil
(tommy.session@usmc.mil, jamie.dufrene@usmc.mil)
 
Small Business Set-Aside
N/A
 
Description
WWR RCC RFI SOURCES SOUGHT ANNOUNCEMENT The Regional Contracting Office - National Capital Regional (RCO-NCR), Marine Corps Base, Quantico, VA is seeking sources for Wounded Warrior Regiment Recovery Care Coordinator (RCC) Support Services. CONTRACTING OFFICE ADDRESS: Marine Corps Installations National Capital Region - Regional Contracting Office (MCINCR-RCO) Quantico, Virginia. INTRODUCTION: The Wounded Warrior Regiment is seeking information for potential sources for Wounded Warrior Regiment Recovery Care Coordinator (RCC) Support Services. This SOURCES SOUGHT is to conduct market research for this requirement is 541611, with a size standard of $15 million dollars and will only accept responses to the aforementioned NAICS Code. This sources sought is to determine the availability and technical capability of all sources (including Small Disadvantaged Businesses, HUBZone Firms; Certified 8(a), Service-Disabled Veteran-Owned Small Businesses and Woman Owned Small Business) to provide Facilities Support Services. In addition, you are also encouraged to provide information regarding your plans to use joint venturing (JV) or partnering to meet each of the requirements areas contained herein. DISCLAIMER: THIS SOURCES SOUGHT IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST FOR PROPOSAL. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS TECHNICAL DESCRIPTION IS STRICTLY VOLUNTARY. CONTRACT/PROGRAM BACKGROUND: Contract Number: M00264-15-C-1000 Contract Type: FFP Incumbent and their size: Apogee Solutions, Inc. Method of previous acquisition: 100% Small Business Set-Aside Place of Performance: Place of Performance will be at various major CONUS and OCONUS Marine Corps bases or stations and military medical facilities. •1. Quantico, VA •2. Walter Reed National Military Medical Center, Bethesda, MD •3. Naval Medical Center Portsmouth, VA •4. Wounded Warrior Battalion East, Camp Lejeune, NC •5. Veterans Affairs Polytrauma Rehabilitation Center, Tampa, FL •6. Veterans Affairs Polytrauma Rehabilitation Center, Minneapolis, MN •7. San Antonio Military Medical Center (SAMMC), San Antonio, TX •8. Camp Pendleton, CA •9. 29 Palms, CA •10. Naval Medical Center, San Diego, CA •11. MCB Kaneohe Bay, HI •12. VA Polytrauma Rehabilitation Center, Palo Alto, CA BACKGROUND: In accordance with Public Law 110-181, National Defense Authorization Act for Fiscal Year 2008, Department of Defense Instruction 1300.24, and Secretary of the Navy Instruction 1740.5, requires the Marine Corps to have Recovery Care Coordinators located across the country to help the Wounded Ill or Injured (WII) Marines and their families as they transition through the various phases of recovery. The RCC is one of the first non-medical points of contact the WII marine and their family will have with the support network to ensure a smooth transition either back to full duty, or to the civilian community. RCCs shall be located at various major CONUS and OCONUS Marine Corps bases or stations and military medical facilities. RCCs must be available to WII Marines and their families whether they are assigned to the Wounded Warrior Regiment (WWR) or remain with their operational units. Historically, the Marine Corps Wounded Warrior Regiment manages and maintains a caseload level of approximately 1,000 cases at any given point. The average monthly WII caseload is about 1,000 WIIs and, although it may vary with location and type of cases being assigned, each RCC average caseload has been 25 cases at any given point. REQUIRED CAPABILITIES: Demonstrate capabilities to support: C o n t r act o r su ppor t is r e q u i r ed to a ss i s t RC C pro g r am m a n a g e m e n t, w h ich i n cl u d es RCC s a n al y s is o f t h e pro g r am f o r c o m p lia n ce a n d c o n ti nu ed i m pro v e m e n t. T h is P e r f or m a n ce W or k State m e n t ( PW S) s p eci f ies t h e ta sk s to b e p e r f or m e d, d eli v e r a b les to b e pro v i d e d, a n d p e r f or m a n ce ob j ecti v es to b e m et in su ppor t o f t h e M a r i n e C orp s W o un d ed W a rr i o r R e g i m e n t. T h e C o n t r act o r sh all b e r e s po ns i b le f o r 100 % o f t h e RC C su ppor t, i n te r n al m a n a g e m e n t, a n d a d m i n i s t r ati o n. T h e C o n t r act o r sh all f u r n i s h all s e r v ices to e nsu r e t h e e ff ecti v e a n d e ff icie n t p e r f or m a n ce o f f un cti o n s i d e n ti f ied t h ro ugh o u t t h is PW S. T h e C o n t r act o r m us t b e ca p a b le o f pro v i d i n g f le x i b le, r e s po ns i v e, a n d h i g h q u ality s e r v ices a n d su ppor t. T h is i n cl u d es t h e C o n t r act o r pro v i d i n g h i gh ly q u ali f ied p e r s o nn el to m eet t h e PW S ' s r e q u i r e m e n t s. Mor e s p eci f icall y, C o n t r act o r s elected p e r s o nn el m us t po ss e s s a d e q u ate sk ills a n d h a v e su ff icie n t e x p e r ie n ce to m eet t h e PW S ' s r e q u i r e m e n t s. Mor e o v er t h e C o n t r act or ' s us e o f its p e r s o nn el sh o u ld b e m a n a g ed to e nsu r e t h at h i gh ly q u ali f ied ca p a b ilities a r e a pp lied in t h e m o s t prod u cti v e m a nn e r. T h e C o n t r act o r w ill c o n d u ct t r a v el a n d r e v ie w s t h at a r e n ece ss a r y to e nsu r e t h e e ff ecti v e a n d e ff icie n t p e r f or m a n ce o f ta sk s i d e n ti f ied t h ro ugh o u t t h is PW S. I t is t h e i n te n t o f t h e M a r i n e C orp s to e nsu r e t h at o u r r ec o v e r i n g M a r i n es a r e su ppor ted b y t h e m o s t pro f e ss i o n al i n d i v i d u als w h o un d e r s ta n d t h e s i gn i f ica n ce o f t h e c u lt u r al bo n d a n d et h o s t h at M a r i n es li v e b y. T h e RCC s a r e t h e m o s t v i s i b le a n d p e r s o n ally e ng a g ed m e m b e r s o f t h e M DT a n d t h e r e f or e n eed to po ss e s s t h is un d e r s ta n d i ng. T h e C o n t r act o r sh all b e f a m iliar w ith a n d c o m p ly w ith c u rr e n t a pp lica b le d i r ecti v es a n d i ns t r u cti o n s g o v e r n i n g t h is r e q u i r e m e n t li s ted b el o w. U n le s s s p eci f ied o t h e r w i s e, p u b licati o n s li s te d, o r u pd ated v e r s i o ns, a r e a v aila b le v ia t h e i n te r n et. I f a p u b licati o n is n o t a v aila b le o n t h e i n te r n et t h e C OR w ill pro v i d e t h is p u b licati o n to t h e C o n t r act o r u po n r e q u e s t. •- Department of Defense (DoD) Instruction 1300.24 •- W o un d ed W a rr i o r R e g i m e n t O rd er 3000. 1 - DOD Fi n a n cial M a n a g e m e n t R e gu lati o n 7000.14 - R - Fe d e r al T r a v el R e gu lati o n s - S E C N A V M - 5210. T De p a r t m e n t o f t h e Na v y R ec ord s M a n a g e m e n t P ro g r am - N A V M C D I R 5210.1 1 E M a r i n e C orp s R ec ord s M a n a g e m e n t P ro g r am M a nu al - S E C N A V - 5510.3 6 De p a r t m e n t o f t h e Na v y I n f or m ati o n Sec u r ity P ro g r am (I S P ) - S E C N A V I NST 1850.4 E DON Di s a b ility E v al u ati o n S y s tem M a nu al - M C O 6320.2 F A d m i n i s t r ati o n a n d P ro ce ss i n g o f H o s p italized M a r i n es - M C O P 3000.1 3 E R ea d i n e s s Sta n d a r d O p e r ati n g P ro ce d u r es ( SO P ) - M C O P 1070.12 K M A RC OR I n d i v i d u al R ec ord s A d m i n i s t r ati o n M a nu al (I R A M ) - M C O 1080.4 0 M a r i n e C orp s T o tal F or ce S y s te m s P e r s o nn el R e por ti n g I ns t r u cti o n s U s e r ' s M a nu al (M C T FS P R I U M ) - M C O 4420.4 H De p a r t m e n t o f De f e ns e A cti v ity A ddr e s s Di r ect or y ( DOD AA D) - N T P 21, SU PP - 1 De f e ns e M e ss a g e Se r v ice X.50 0 Di r ect or y Di s ti ngu i sh ed Na m e a n d M ail L i s t R e g i s t r ati o n P ro ce d u r es - N T P 4 SU PP - 2 P r e -f or m atted ( P E R FO R M A ) M e ss a g i n g Ha n dboo k - De p a r t m e n t o f De f e ns e I ns t r u cti o n 1300.2 4 R ec o v e r y C oord i n ati o n P ro g r am ( RC P ) - Nati o n al De f e ns e A u t h or izati o n A ct, 200 8 - M A R A D MI N 624 / 0 8 H o m ela n d Sec u r ity P r e s i d e n tial Di r ecti v e 1 2 (I ssu e o f C A C c od e s ) I n su ppor t o f t h e 100 % m a n a g e m e n t a n d m ai n te n a n ce o f t h e M a r i n e C orp s R ec o v e r y C a r e P ro g r a m, a n d in acc ord a n ce w ith t h e D o D I ns t r u cti o n 1300.2 4 R ec o v e r y C oord i n ati o n P ro g r am ( RC P ) a n d Sec r eta r y o f t h e Na v y I ns t r u cti o n 1740. 5 De p a r t m e n t o f t h e Na v y ( D o N) R ec o v e r y C oord i n ati o n P ro g r a m s, C o n t r act o r s e r v ices sh all i n cl u d e c o llecti n g d ata a n d a n al y s is f o r r e por ti n g o f pro g r am s tat us ; e s ta b li sh i n g m ea su r es o f p e r f or m a n ce a n d e ff ecti v e n e s s to b e us ed as q u ality b e n c h m a r ks, a n d pr e s e n ti n g a n al y tical f i n d i ng s a n d e m p i r ical d ata r e f lecti n g c us t o m er s ati s f acti o n w ith su ppor t pro v i d ed to t h e r ec o v e r i n g s e r v ice m e m b er a n d / o r t h eir f a m il y. P ro g r am M a n a g e m e n t. T h e C o n t r act o r sh all a ss i s t in d e f i n i n g R S M ' s i n d i v i d u al g o als f o r r ec o v e r y, r e h a b ilitati o n, a n d r ei n te g r ati o n ; i d e n ti f y a n d un d e r s ta n d t h e s e r v ices a n d r e s o u r ces n ee d ed to ac h ie v e t h e R S M ' s d e f i n ed g o al s ; d e v el o p a n d su cce ss f u lly e x ec u te t h e R S M ' s C o m pr e h e ns i v e R ec o v e r y P lan ( CR P ) ; a n d liai s o n w ith WW R p e r s o nn el, a n d g o v e r n m e n t/ n o n - g o v e r n m e n t a g e n cies to e nsu r e t h e i n te g r ity o f t h e p lan a n d d e v el o p q u ality a ssu r a n ce s ta n d a rd s to i m pro v e f u t u r e CR P pro ce ss. RC C T r ai n i n g. T h e C o n t r act o r sh all b e r e s po ns i b le f o r e nsu r i n g all C o n t r act or s' RCC s m eet t r ai n i n g r e q u i r e m e n ts in acc ord a n ce w ith t h e DODI 1300.24, to i n cl u d e t h e un i f or m c or e t r ai n i n g b y t h e W o un d ed W a rr i o r C a r e a n d T r a ns iti o n P o licy ( WW C T P ) a n d M ilita r y De p a r t m e n t S p eci f ic T r ai n i ng. T h e DOD r e q u i r ed t r ai n i n g w ill b e pro v i d ed b y t h e G o v e r n m e n t w it h in t h e f i r s t 4 m o n t h s o f c o n t r act a w a rd. A ll C o n t r act o r e m p l o y ees w h o h a v e n o t pr e v i o us ly h ad t h is t r ai n i n g m us t atte n d. A dd iti o n all y, un til proo f o f t h e t r ai n i n g is pro v i d ed to t h e G o v e r n m e n t, each n o n DOD t r ai n ed RC C sh all h a v e r each b ack ca p a b ility to C o n t r act o r p e r s o nn el w h o h a v e b een ce r ti f ied f o r t h e t r ai n i ng. R e q u i r ed G o v e r n m e n t - P ro v i d ed RC C T r ai n i n g ( D o D le v el t r ai n i ng ) : T h is t r ai n i ng, pro v i d ed b y t h e G o v e r n m e n t at t h e D o D le v el, pro v i d es t r ai n i n g or ie n tati o n r e g a rd i n g W o un d ed W a rr i o r C a r e a n d i n cl u d es i ns t r u cti o n o n t h e d e v el op m e n t o f t h e CR P, p ay a n d e n title m e n t s, Se r v ice m e m b e r s ' G ro u p L i f e I nsu r a n ce T r a u m atic I n j u r y P ro tecti o n ( T SG L I ) a n d DoD Case Management System (DoDCMS). RCC s a r e r e q u i r ed to h a v e t h is t r ai n i n g pr i o r to independently a ssu m i n g t h e d u ties o f an RCC. T h is un i f or m c or e t r ai n i n g sh all b e pro v i d ed b y t h e O ff ice o f WW C T P. T r ai n i n g s p eci f ics sh all b e pro v i d ed to t h e c o n t r act o r b y t h e C OR u po n r e q u e s t. Se r v ice - S p eci f ic T r ai n i ng : T h is t r ai n i ng, r e q u i r ed b y all RCC ' s pr i o r to c o mm e n ci n g t h eir d u ties a n d t h en a nnu all y, sh all b e t h e r e s po ns i b ility o f t h e C o n t r act o r in its d e v el op m e n t a n d d eli v e r y to t h eir RCCs. T h e d e v el op m e n t o f t h e t r ai n i n g c u rr ic u l u m sh all b e c oord i n ated w ith t h e g o v e r n m e n t. T h e g o v e r n m e n t w ill pro v i d e t h e t op ics to b e i n cl u d ed in t h e t r ai n i n g to i n cl u d e at a m i n i m u m t h e r e q u i r e m e n ts o f W W R O 3000.1. T h e f i n al dr a f t t r ai n i n g m ate r ials sh all b e r e v ie w ed a n d a ppro v ed b y t h e g o v e r n m e n t pr i o r to a n y t r ai n i n g c o mm e n ci n g b y t h e c o n t r act or. Fi n al D r a f ts a r e to b e pro v i d ed to t h e C OR f o r r e v ie w. ( Deli v e r a b le) C o n t r act o r sh all pro v i d e a Mo n t h ly Stat u s R e por t d u e o n t h e te n th d ay o f e v e r y m o n t h, a n d i n cl u d e t h e nu m b er o f R S M s w ith RCC ' s a ss i gn ed w h o r e por ted b ack to f u ll d u ty a n d a r e n o l o ng er r ecei v i n g RC C su ppor t, nu m b er o f R SM r et u r n i n g to op e r ati n g f or ces o n li m ited d u t y (EPLD/PLD), nu m b er o f R SM w h o h a v e t r a ns iti o n ed o u t o f t h e s e r v ice, nu m b er o f n ew R SM a ss i gn ed an RC C d u r i n g t h e r e por ti n g p e r i od, nu m b er o f R SM j o i n ed to t h e WW R t h at h a v e an RC C a ss i gn ed, nu m b er o f n ew CR P ' s e s ta b li sh e d, T o tal nu m b er o f acti v e d u ty R SM w ith CR P ' s, T o tal nu m b er o f R e s e r v e R SM w ith a CR P, T o tal R SM r e f e rr ed to a RCC, a n d t o tal nu m b er o f ca s es a ss i gn e d. ( Deli v e r a b le) T h e C o n t r act o r sh all pro v i d e f or m al pr e s e n tati o ns / br ie f i ng s as r e q u i r e d. A t a m i n i m u m, t h e c o n t r act o r sh all pro v i d e a s e m i - a nnu al br ie f i n g to t h e WW R c o mm a n d o r d e s i gn ated a u d ie n ce r e g a rd i n g an RC C L o cati o n O p ti m izati o n R e v ie w. T h e p u rpo s e o f t h is r e v iew is to pro v i d e: 1 ) Cu rr e n t RC C P ro g r am Stat us, a n d ; 2 ) S p eci f ic I n f or m ati o n to all o w t h e g o v e r n m e n t to m a k e i n f or m ed d eci s i o n s r e g a rd i n g a n y r eali gn m e n t o f RCC s at t h e v a r i o u s g e o g r a p h ic l o cati o ns. T h e C OR sh all pro v i d e t h e C o n t r act o r t h e s p eci f ic i n f or m ati o n n ee d ed f o r t h e br ie f i ngs. ( Deli v e r a b le) A d H o c r e por ts a r e r e q u i r ed in ord er to f u l f ill e m e r g i n g r e por ti n g r e q u i r e m e n ts to Hi gh er Hea dq u a r te r s ( HHQ) a n d as i d e n ti f ied b y t h e c o mm a n d in ord er to e nh a n ce t h e s e r v ices pro v i d ed to o u r M a r i n e s. N or m al d eli v e r a b les sh all i n cl u d e dr a f t do c u m e n t s, d e f i n iti v e r e por t s, pr e s e n tati o n s o r br ie f i ngs, as i d e n ti f ied b y t h e G o v e r n m e n t as t h e n eed a r i s e s. T h e s e r e por ts w ill f o ll o w t h e g e n e r ic f or m atti n g r e q u i r e m e n ts i d e n ti f ied un d er t h e d eli v e r a b les s ecti o n w ith d etails b ei n g w or k ed o u t at t h e ti m e t h e d ata is n ee d e d. R e por ts w ill b e c o m p leted w it h in t h r ee b us i n e s s d a y s o f r e q u e s t. ( Deli v e r a b le) Executive Level Support: T a sks : E x ec u tes t h e W o un d ed W a rr i o r R e g i m e n t ' s RC C pro g r am in c o m p lia n ce w ith t h e Nati o n al De f e ns e A u t h or izati o n A ct o f 2008, DODI 1300.2 4 a n d US M a r i n e C or e po licies a n d pro ce d u r e s. T h is i n cl u d es t h e c o llecti o n a n d r e v ie w i n g o f RC C p e r f or m a n ce d ata a n d w or k i n g w ith WW R to tail o r pro ce ss es to m eet s p eci f ic M a r i n e W o un d ed W a rr i or s a n d f a m ily n ee d s a n d d eli v er t h e h i gh e s t po ss i b le q u ality o f ca r e su ppor t. A ss i s ts w ith t h e dr a f ti n g o f Sta n d a r d O p e r ati n g P ro ce d u r e s, in acc ord a n ce w ith c u rr e n t De p a r t m e n t o f De f e ns e a n d M a r i n e C orp s d i r ecti v es in all a r eas o f i n te r n al/e x te r n al a g e n cy su ppor t to W o un d e d, I ll, a n d I n j u r ed R S M. C oord i n ate t h e d eli v e r y o f a n y d eli v e r a b les d u e f ro m o t h er m e m b e r s o f t h e c o n t r act o r team r e su lti n g f ro m t h e m o n t h ly r e por ts a n d a n y a d h o c r e por t s. ( Deli v e r a b le # 0004 ) P ro v i d e r ec o mm e n d ati o n s a n d if r e q u e s te d, p a r tici p ate in d i s c uss i o ns / br ie f s t h at m ay o cc u r t h at r elate to f u t u r e le g i s lati v e a n d / o r po licy i ssu es d eali n g w ith t h e RC P. M a k e r ec o mm e n d ati o n s to t h e C O a n d / o r h is s ta f f o n t h o s e t op ics un d er t h e p u r v iew o f t h is c o n t r act. P ro v i d es a ss i s ta n ce a n d gu i d a n ce o n all po te n tially h i gh - v i s i b ility i ssu es t h at m ay a r i s e as it r elates to t h e RC P. S us tain a n d e nh a n ce c u rr e n t RC P t h ro ug h d ata c o llecti o n, a n al y s i s, a n d r e v iew o f RC C p e r f or m a n ce a n d m a k e r ec o mm e n d ati o n s to t h e g o v e r n m e n t in m a k i n g i m pro v e m e n ts to d eli v er t h e h i gh e s t po ss i b le q u ality o f ca r e a n d su ppor t. O v e r s ee, m a k e r ec o mm e n d ati o n s a n d i m p le m e n t t h e d e v el op m e n t, m ai n te n a n ce, a n d u pd ate o f po licie s, pro ce d u r e s, a n d c r ite r ia f o r r e f e rr al s ; m ai n tain s ta n d a rd ized gu i d eli n es a n d s ta n d a r d op e r ati n g pro ce d u r es to pro v i d e su ppor t f o r W I I a n d f a m ily m e m b e r s in acc ord a n ce w ith D o D I ns t r u cti o n 1300.24. C o llect a n d r e v iew RC C p e r f or m a n ce d ata a n d pro v i d e r ec o mm e n d ati o n s to t h e WW R in tail or i n g pro ce ss es to m eet s p eci f ic R SM a n d f a m ily n ee d s, to d eli v er t h e h i gh e s t po ss i b le q u ality o f ca r e su ppor t. E nsu r e all I n d i v i d u alized C o m pr e h e ns i v e R ec o v e r y P la n s a r e d e v el op e d, g e n e r ate d, a n d u pd ated v ia t h e D o D O ff ice o f W o un d ed W a rr i o r C a r e a n d DoD CMS s y s tem a n d t h e M a r i n e C orp s W o un d e d, I ll a n d I n j u r ed T r ac k i n g S y s tem (M C W II T S ). B o th s y s te m s a r e acce ss i b le v ia t h e i n te r n et a n d r e q u i r e a C A C e n a b led m ac h i n e. A ss i s ts in e x ec u ti n g t h e W o un d ed W a rr i o r R e g i m e n t ' s RC C pro g r am in c o m p lia n ce w ith t h e Nati o n al De f e ns e A u t h or izati o n A ct o f 2008, DODI 1300.2 4 a n d US M a r i n e C or e po licies a n d pro ce d u r e s. T h is i n cl u d es t h e c o llecti o n a n d r e v ie w i n g o f RC C p e r f or m a n ce d ata a n d w or k i n g w ith WW R to tail o r pro ce ss es to m eet s p eci f ic M a r i n e W o un d ed W a rr i or s a n d f a m ily n ee d s a n d d eli v er t h e h i gh e s t po ss i b le q u ality o f ca r e su ppor t. Mid-Level Support T a sks : De v el op m e n t a n d s y n c h ro n izati o n o f t r ai n i n g a n d o t h er ele m e n ts w it h in t h e W o un d ed W a rr i o r R e g i m e n t w h o w or k d i r ectly w ith a n d in su ppor t o f RCC s in ca r i n g f o r R S M s. A ss i s ts in d e v el op i n g ord e r s, po licie s, a n d pro ce d u r es in su ppor t o f R SM as a pp lica b le to RC P. C o n d u cts a d etailed q u ality a ssu r a n ce pro g r am to e nsu r e s ta n d a rd izati o n o f R ec o v e r y C a r e C oord i n at o r su ppor t to s e r v ice m e m b e r s to e nsu r e c o n f or m ity a n d c o ns i s te n cy b et w een t h e s y s te m s C o n ti nu o us ly m o n it o r a n d e v al u ate t h e e ff ecti v e n e s s a n d e ff icie n cy o f or g a n izati o n al f un cti o n s a n d i d e n ti f y oppor t un ities f o r i m pro v e m e n t. De v el o p in c o n j un cti o n w ith t h e C OR r elati v e m et r ics to b e i n cl u d e in m o n t h ly r e por t. P r e p a r e pr e s e n tati o n s to r e por t f i n d i ng s o r o t h er p e r ti n e n t i n f or m ati o n, as r e q u i r e d. P ro v i d e tec hn ical a n d pro g r a mm atic e v al u ati o n s a n d r ec o mm e n d ati o n s o n t h e q u ality a n d s c op e o f t h e RC C pro g r a m. C o n d u ct a v a r iety o f ad h o c a n d p la nn ed q u a r te r ly r e v ie w s a n d a n al y tical s t u d ies p e r tai n i n g to t h e t r eat m e n t a n d ca r e f o r t h e w o un d e d, ill, a n d i n j u r e d. Details o f r e v ie w s w ill b e d ete r m i n ed u po n a w a r d a n d w ill b e in a r eas o f i n te r e s t li k e c us t o m er s ati s f acti o n su r v e y s, e ff icie n c y / p e r f or m a n ce e v al u ati o ns, a n d l o cati o n op ti m izati o n s t u d ie s. ( Deli v e r a b le) T h e C o n t r act o r sh all d e v el o p a n d m ai n tain a M ic ro s o f t E x cel M ac r o t h at can p u ll, c o m p ile a n d su mm a r ize d ata f ro m M C T FS, M C W II T S, DoD CMS, a n d V T A s y s te m s to pro v i d e RCC s w ith a Daily Di s a b ility E v al u ati o n R e por t. T h e r e por t sh all pro v i d e each RC C w ith t h eir c u rr e n t ca s e l o ad s tat us. T h e g o v e r n m e n t w ill pro v i d e t h e f or m at a n d d ata po i n ts f o r t h e r e por t u po n a w a rd. T h e C o n t r act o r sh all d eli v er r e por ts weekly elect ro n ically to each RCC. T h e RC C h as t h e pr i m a r y r e s po ns i b ility f o r t h e o v e r s i gh t a n d a ss i s ta n ce f o r t h e R S M / f a m ily ca r e m a n a g e m e n t, t h ro ugh o u t t h e c o n ti nuu m o f ca r e f ro m t r a ns iti o n to eit h er acti v e d u ty o r to ci v ilian li f e as a v ete r a n. T h e pr i m a r y t oo l us ed f o r c oord i n ati n g t h e R S M ' s / f a m il y ' s ca r e is t h e CR P. T h e RC C w ill w or k w ith m e d ical ca s e m a n a g e r s a n d n o n - m e d ical ca r e m a n a g e r s i nv o l v ed w ith t h e R S M / f a m ily f o r t h e d e v el op m e n t a n d e x ec u ti o n o f t h e CR P. T a sk s - RC C w ill a ss i s t in t h e d e v el op m e n t, g e n e r ati o n a n d u pd ati n g o f all I n d i v i d u alized C o m pr e h e ns i v e R ec o v e r y P la n s v ia t h e D o D O ff ice o f W o un d ed W a rr i o r C a r e a n d T r a ns iti o n P o licy RC P - SS pro g r a m. A n i n d i v i d u alized C o m pr e h e ns i v e R ec o v e r y P lan w ill b e d e v el op ed b y t h e RC C s p eci f ically f o r t h e r ec o v e r i n g M a r i n e a n d f a m ily as p er DODI 1300.24. RCC s sh all pro v i d e su ppor t t h ro ug h a ss e ss m e n t a n d i d e n ti f icati o n o f f a m ily n ee d s as it r elates to t h e CR P a n d e nsu r es t h o s e n ee d s a r e m et. T h e C o n t r act o r sh all d e v el o p a n d m ai n tain t h e p la n s in t h e D o D O ff ice o f W o un d ed W a rr i o r C a r e a n d T r a ns iti o n P o licy RC P - SS, a C A C e n a b led w eb b a s e s y s te m. T h e CR P w ill b e u pd ated in c oord i n ati o n w ith t h e W I I t h ro ugh o u t t h e r ec o v e r y c o n ti nuu m. A cc ord i ng l y, t h e c o n t r act o r sh o u ld h a v e a t h oro ug h un d e r s ta n d i n g o f t h is d ata b a s e a n d its f un cti o ns. C o nsu lts a n d c o lla bor ates w ith M DT d u r i n g i n itial t r eat m e n t p h a s e a n d c o n ti nu i n g t h ro ugh o u t t h e c o n ti nuu m o f ca r e, i n cl u d i n g su ppor t d u r i n g t h e d i s a b ility e v al u ati o n system pro ce ss. E nsu r es t h at t h e R SM a n d f a m ily h as acce s s to all m e d ical a n d n o n - m e d ical ca r e m a n a g e m e n t s e r v ices i n cl u d i ng, b u t n o t li m ited to m e d ical ca r e, r e h a b ilitati o n, e d u cati o n, e m p l o ym e n t - r elated pro g r a m s, a n d d i s a b ility b e n e f it s. W or k s w ith t h e R SM to c r eate t h e CR P a n d m a k es m od i f icati o n s in c o n j un cti o n w ith t h e M DT su ppor ti n g R SM a n d f a m il y, to i n cl u d e e x te n d ed f a m ily m e m b e r s as a ppropr iate. O v e r s ees t h e CR P, a n tici p ati n g f u t u r e c h alle ng es d u r i n g p h a s es o f r ec o v e r y, r e h a b ilitati o n, a n d r ei n te g r ati o n Id e n ti f ies g a p s in n o n - m e d ical s e r v ice s, i n te r v e n es as n ece ss a r y to e x p e d ite o u tc o m es a n d a ss i s ts w ith c oord i n ati o n o f r e s o u r ces to d e v el o p a n d i m pro v e o u tc o m es f o r e nh a n ced d eli v e r y o f n o n m e d ical s e r v ice s. W or k s cl o s ely w ith o n - b a s e M a r i n e C orp s a g e n cie s, a n d t h e M a r i n e C orp s ' W o un d ed W a rr i o r R e g i m e n t to e nsu r e d eli v e r y o f a ss i s ta n ce a n d to r e s o l v e c o n f lict s. Facilitates an e ff icie n t, e ff ecti v e a n d s m oo th r e h a b ilitati o n a n d t r a ns iti o n b ack to acti v e d u ty o r ci v ilian li f e as a v ete r an t h ro ug h c oord i n ati o n w ith a ppropr iate p e r s o nn el (M ilita r y Se r v ice C oord i n at or s /VA L iai s o n s a n d o t h er a g e n cie s ). A ss i s ts in c oord i n ati n g l o cal a n d s tate r e s o u r ce s, i n cl u d i n g r e f e rr al to G o v e r n m e n tal a n d N o n - G o v e r n m e n tal a g e n cie s, s tate a n d l o cal s e r v ices a n d a g e n cie s, as a ppropr iate, w h e r e t h e R SM a n d f a m ily w ill r e s i d e. C o llect s, m ai n tai ns, a n d a n al y zes d ata f o r p la nn i n g a n d r e por ti n g p u rpo s es in acc ord a n ce w ith g o v e r n i n g pro g r am gu i d a n ce, w h ich w ill b e i d e n ti f ied as t h e n eed a r i s e s. M ai n tai n s d etailed r ec ord s o f r ec o v e r i n g s e r v ice m e m b e r s to do c u m e n t d eli v e r y o f b e n e f its a n d m e d ical a n d n o n - m e d ical ca r e. A ss i s ts t h e R S M, f a m ily a n d e x te n d ed f a m ily m e m b e r s to n a v i g ate t h ro ug h t h e c o n ti nuu m o f ca r e w h ich i nv o l v es i n itial a ss e ss m e n t, c o m pr e h e ns i v e a ss e ss m e n t, li nk a g e to f a m ily su ppor t pro g r a m s a n d o ng o i n g f o ll o w u p. C o lla bor ates w ith c o mm un ity p a r t n e r s bo th o n a n d o f f t h e i ns tallati o n to f or m a n ew poo l o f r e s o u r ce s. M ai n tai n s c u rr e n t li s t o f i n f or m ati o n r elati n g to i m p act o f t r a u m a a n d po s tt r a u m atic r eacti o ns, a n d t h eir e ff ect o n t h e m e m b e r, f a m ily a n d ca r e g i v e r s. RCC s sh all pro v i d e to M DT m e m b e r s t h e Daily Di s a b ility E v al u ati o n R e por t u po n r e q u e s t. P e r i od ic P ro f e ss i o n al a n d T ec hn ical d e v el op m e n t m eeti ngs / w or kg ro u p s i nv o l v i n g all M DT m e m b e r s m ay b e r e q u i r e d. T h e s e m eeti ng s sh all b e h eld l o cally ( w it h in each f acility l o cati o n ) a n d i n cl u d e su ch t op ics as P ro ce s s i m pro v e m e n t, L e ss o n s L ea r n ed a n d c o n f lict r e s o l u ti o n, w ith t h e p u rpo s e o f i m pro v i n g t h e ca r e a n d c oord i n ati o n to t h e R S M. Date, ti m e, a n d l o cati o n f o r t h e s e m eeti ng s w ill b e d ete r m i n ed b y m u t u al a g r ee m e n t b et w een t h e c o n t r act o r a n d t h e C O R. Occa s i o n ally t h e RC C m ay b e r e q u i r ed to s tay b e y o n d n or m al w or k h o u r s to acc o mm od ate an R S M s ca r e. I n a dd iti o n to t h e a bo v e RC C ta sk i ngs, t h e C o n t r act o r sh all pro v i d e WW R su bord i n ate un its w ith an RC C L ea d, o n e (1 ) l o cated at C a m p P e n d let o n, C A a n d o n e (1 ) l o cated at C a m p L e j e un e, N C, in ord er to f acilitate s y n c h ro n ized acti o n b et w een t h e M D T. T h e pr i m a r y f o c u s o f T eam L ead RCC s is to e nsu r e all acti o n s ta k en b y t h e l o cal RCC ' s a r e b ei n g ca rr ied o u t in acc ord a n ce w ith t h e l o cal b attali o n op e r ati o ns. T h e L ead RC C pro v i d es l o cal lea d e r sh ip w ith a s i ng le po i n t o f c o n tact to pro v i d e l o cal u pd ates o n R SM ca r e. A L ead RC C w ill b e c o - l o cated at bo th W o un d ed W a rr i o r B attali o n Hea dq u a r te r s at C a m p L e j e un e N. C. a n d C a m p P e n d let o n C A. T h e RC C L ead h as t h e s a m e ta sk s a n d d u ties as a r e gu lar RC C w ith t h e a dd ed r e s po ns i b ility o f b ei n g t h e lead RC C w it h in t h eir a r ea o f op e r ati o n ( A O) r e s p ecti v e o f t h e c o a s t w h e r e h e/ sh e is g e o g r a p h ically l o cate d. B ei n g t h e lead RC C r e q u i r es c oord i n ati o n o f RC C e ff or ts r elati v e to t h e RC P. RC C L ea d s a ss i g n ta sk to their respective RCCs c oord i n ate a n d r e por t o n ta sk s t h at or i g i n ate f ro m t h e pro g r am m a n a g e m e n t le v el a n d k eep l o cal c o mm a n d e r s i n f or m ed o n d aily b us i n e s s op e r ati o ns. T h e t w o (2 ) a r eas o f op e r ati o n a r e d e f i n ed as WW R B n E a s t a n d WW R B n W e s t r e f e r e n ced in t h e l o cati o n s T a b le 1. T h e s e RC C lea d s w ill b e c o - l o cated w ith t h e c orr e s po n d i n g WW R B attali o n a n d w ill b e r e q u i r ed to k eep t h e l o cal c o mm a n d e r s u pd ated o n RC C pro g r am acti v ity w it h in t h eir A O. T a sk s - I n a dd iti o n to t h e RC C ta sks, t h e RC C L ea d s sh all p e r f or m t h e f o ll o w i n g ta sks. Di ss e m i n ate to RCCs, w it h in t h e A r ea o f O p e r ati o n ( A O ), a n y u pd ates o f i n f or m ati o n p e r ti n e n t to RC C r e s po ns i b ilitie s. O r g a n izes pro j ect pro g r e s s m eeti ng s u po n r e q u e s t o f l o cal c o mm a n d e r s A ct as liai s o n b et w een l o cal c o mm a n d er a n d WW R HQ f o r q u e s ti o n s a n d i ssu es p e r tai n i n g s p eci f ically to t h e RC P w it h in t h eir A O. T h e i d eal ca n d i d ates f o r an RC C a r e i n d i v i d u als w h o s e r v ed as a un i f or m ed M a r i n e o r t h ro ug h cl o s e f a m iliar r elati o nsh i p s un d e r s ta n d t h e s i gn i f ica n ce o f t h e c u lt u r al bo n d a n d M a r i n e et h o s n ee d ed w h en d eali n g w ith M a r i n e s, t h e r e f or e pr e v i o u s m ilita r y e x p e r ie n ce in t h e M a r i n e C orp s o r cl o s e a ff iliati o n is s t ro ng ly d e s i r e d. P r i o r un i f or m ed s e r v ice as a s e n i o r e n li s ted o r o ff icer is pr e f e rr e d. S u ita b le p e r s o nn el a r e acce p ta b le f ro m a w i d e r a ng e o f p e r s o nn el a n d b e n e f its c o uns eli n g e x p e r ie n ce; o r s i m ilar w or k in ci v ilian c o mm un ity s e r v ice s etti ng s o r a c o m b i n ati o n o f e d u cati o n a n d e x p e r ie n ce. St ro n g i n te rp e r s o n al c o mm un icati o n sk ill s et i n cl u d i n g n e g o tiati n g sk ills a n d e x celle n t or al a n d w r itten c o mm un icati o n sk ill s. I n d i v i d u als m us t po ss e s s e x celle n t or g a n izati o n al a n d m a n a g e m e n t sk ill s. SPECIAL REQUIREMENTS T h e C o n t r act o r p e r s o nn el w ill b e r e q u i r ed to acce s s i n f or m ati o n s y s te m s su ch as t h e MCCEN a n d d ata acce ss ed t h ro ug h por tals v ia us er acc o un ts a n d C o mm o n A cce s s C a rd s ( C A C ). A ll c o n t r act e m p l o y ees w h o r e q u i r e acce s s to o u r s y s tem ( MCCEN) r e q u i r e a C A C. A ll e m p l o y ees o n a c o n t r act a r e al s o r e q u i r ed to h a v e a v i s it o r r e q u e s t su b m itted b y t h e c o n t r act c o m p a n y in JP A S pr i o r to a rr i v al. P lea s e s ee b el o w r e f e r e n ce s : C o n t r act o r p e r s o nn el m us t m eet s p eci f ic r e q u i r e m e n ts in ord er to b e g r a n ted t h e s e pr i v ile g es a n d m ai n tain t h e s e c r e d e n tial s. C o m p lia n ce w ith all US M C c o mm un icati o n s r e gu lati o n s p e r tai n i n g to n et w or k acti v ities is m a n d at or y. Fail u r e to c o m p ly w ith s ec u r ity r e q u i r e m e n ts w ill r e su lt in r e v o cati o n o f acce s s pr i v ile g es a n d p e r s o nn el r e m o v al f ro m w or k un d er t h is c o n t r act. F I P S P UB 20 1 is a v aila b le at: h tt p ://c s r c. n i s t. g o v / p u b licati o ns / f i p s / f i p s 201 - 1 /F I P S - 201 - 1 - c hng 1.pd f T h e O ff ice o f M a n a g e m e n t a n d B u d g et ( O M B ) a ss o ciated gu i d a n ce, M - 05 - 2 4 can b e f o un d at: h tt p :// www. w h ite h o us e. g o v / s ite s / d e f a u lt/ f ile s / o m b / m e m or a n d a/ f y 2005 / m 05 - 24.pd f C o n t r act o r p e r s o nn el pro v i d i n g su ppor t un d er t h is c o n t r act w ill r e q u i r e i d e n tity proo f i n g a n d b ac kg ro un d c h ec ks, as p er M A R A D MI N 624 / 08. P o s iti o n s w it h in t h e W o un d ed W a rr i o r R e g i m e n t a r e n o n - c r itical s e ns iti v e ( P II /H I PP A ) a n d t h e r e f or e r e q u i r e t h e A cce s s Nati o n al A g e n cy Ch eck w ith W r itten I n q u i r ies ( A N A C I ) ( S E C N A V M - 5510.3 0 r e f e r s ) f o r su ita b ility d ete r m i n ati o n. A n acti v e Nati o n al A g e n cy Ch eck w ith L o cal A g e n cy a n d C r e d it Ch ec k s ( N A C L C ) c o n d u cted w it h in t h e p a s t 5 y ea r s is al s o acce p ta b le f o r su ita b ility d ete r m i n ati o n. R e q u i r e m e n ts f o r t h e A N A C I m us t b e m et immediately upon a ss i gn m e n t to t h e W o un d ed W a rr i o r R e g i m e n t. C o n t r act o r p e r s o nn el m us t al s o m eet t h e a nnu al s ec u r ity t r ai n i n g r e q u i r e m e n ts as a nn o un ced in WW R O 12400. 1. No C o n t r act o r p e r s o nn el a r e a u t h or ized to w or k un d er t h is r e q u i r e m e n t w it h o u t t h is v etti n g a n d G o v e r n m e n t a ppro v al. SOURCES SOUGHT: The anticipated North American Industry Classification System Code (NAICS) for this requirement is 541611, with the corresponding size standard of $15M. This Sources Sought Synopsis is requesting responses to the following criteria ONLY from all sources or small businesses that can provide the required services under the NAICS Code. To assist RCO-NCR in making a determination regarding the level of participation by small business in any subsequent procurement that may result from this Sources Sought, you are also encouraged to provide information regarding your plans to use joint venturing (JV) or partnering to meet each of the requirements areas contained herein. This includes responses from qualified and capable Small Businesses, Small Disadvantaged Businesses, Service Disabled-Veteran Owned Small Businesses, Women-owned Small Businesses, HUBZone Small Businesses, and 8(a) companies. You should provide information on how you would envision your company's areas of expertise and those of any proposed JV/partner would be combined to meet the specific requirements contained in this announcement. In order to make a determination for a small business set-aside, two or more qualified and capable small businesses must submit responses that demonstrate their qualifications. Responses must demonstrate the company's ability to perform in accordance with the Limitations on Subcontracting clause (FAR 52.219-14). SUBMISSION DETAILS: Responses must include: 1) Business name and address; 2) Name of company representative and their business title; 3) Type of Business; 4) Cage Code and DUNS; and 5) Contract vehicles that would be available to the Government for the procurement of the products/services, (i.e. ENCORE II, General Service Administration (GSA), GSA MOBIS, NIH, Federal Supply Schedules (FSS) etc.) and any task order/delivery order numbers as well as SIN numbers associated with aforementioned vehicles. Vendors who wish to respond to this sources sought should send responses via email NLT 24 July 2017, 2:00 PM Eastern Daylight Time (EDT) to tommy.session@usmc.mil and karen.corporal@usmc.mil. Interested vendors should submit a brief capabilities statement (no more than 12 pages, demonstrating their capability to perform the services cited within the required capabilities portion of this document. No questions will be entertained with regards to this Request for Information. Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received that is marked Proprietary will be handled accordingly. Please be advised that all submissions become Government property and will not be returned. All government personnel reviewing RFI responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as described 41 USC 423. The Government shall not be held liable for any damages incurred if proprietary information is not properly identified.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/notices/0778ff937da5477d43bf58cd717684cc)
 
Place of Performance
Address: Place of Performance will be at various major CONUS and OCONUS Marine Corps bases or stations and military medical facilities., United States
 
Record
SN04580330-W 20170716/170714235139-0778ff937da5477d43bf58cd717684cc (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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