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FBO DAILY - FEDBIZOPPS ISSUE OF JUNE 22, 2017 FBO #5690
SOURCES SOUGHT

U -- 799-17-3-250-0048 - Human Factors Engineering Training Ann Arbor, MI 48105

Notice Date

6/20/2017
 

Notice Type

Synopsis
 

NAICS

541690 — Other Scientific and Technical Consulting Services
 

Contracting Office

Department of Veterans Affairs;Ann Arbor Healthcare System;Network Contracting Office 10;2215 Fuller Road;Ann Arbor MI 48105
 

ZIP Code

48105
 

Solicitation Number

VA25017N0766
 

Response Due

6/23/2017
 

Archive Date

7/23/2017
 

Point of Contact

Contract Specialist, Wendy.Stewart@va.gov
 

Small Business Set-Aside

N/A
 

Description

VA National Center for Patient Safety (NCPS) Statement of Work for Human Factors Engineering Training Course This is to request for a training course in Human Factors Engineering (HFE) as part of the orientation for new Patient Safety Fellows. The National Center for Patient Safety (NCPS) position is that HFE is fundamental for patient safety problem solving. Human Factors engineering makes VA patient Safety problem solving unique. As the hub site for the National Patient Safety Fellowship, NCPS is responsible for providing the core curriculum to the Patient Safety Fellows during their one-year fellowship. NCPS requests that fellows complete the FAA on-line HFE course, but the solid grounding in HFE application to patient safety requires hands-on interactive instruction and the opportunity for practical application. The fellowship orientation portion slated for Human Factors Engineering is scheduled for Tuesday, August 1, 2017. All Fellows are expected to return to their sites equipped to work productively on projects that should result in presentations that cover VA patient safety initiatives. A highly skilled HFE instructor shall provide a 1-day, 8-hour, on-site training orientation on Human Factors Engineering and VHA Patient Safety in healthcare. The training will be held at Domino Farms, VA National Center for Patient Safety, 24 Frank Lloyd Wright Dr., Lobby M, Suite 2100, Ann Arbor, MI 48105. The instructor shall have an extensive knowledge of VHA Healthcare and an extensive background in Patient Safety. The selected HFE instructor shall have in-depth hands-on experience and system knowledge of teaching HFE to clinicians, with expertise in the design of healthcare devices, software, architecture, and provide clinical healthcare policy transfer to VHA Fellows to enable them to begin their patient safety work immediately in healthcare. The suggested candidate must possess a least 5 or more years of VHA healthcare teaching experience and skills. The individual shall also have VA specific in-depth knowledge and understanding of VHA Root Cause Analysis (RCA) and Healthcare Failure Mode Analysis (HFMEA), processes. The instructor must effectively teach each VHA Fellows how to successfully implement strategies to improve safe care of veterans. This HFE instructor shall be successful in instruction efforts to train effective and productive VHA Fellows. The desired outcome; create qualified HFE agents in the field who are fully trained and successful in using HFE application skills to improve Patient Safety initiatives within VA healthcare. This office has plans to create this expertise within NCPS in the future, and have begun the effort, but it is not fully matured. NCPS has lost several staffers in recent years without the ability to hire replacements. The Director of the HFE section of NCPS is overwhelmingly occupied with the Alert-Advisory and Recall Program. The awarded contractor shall have a planned agenda for review no later than Noon, July 24, 2017, 2017. During Fellows orientation week, the HFE instructor shall teach Fellow trainees how to accomplish assimilation of HFE and patient safety processes for issues and failures which would otherwise require multiple video and telephone conferences, longer training time as well as individual study and application. Although the knowledge and its application are possible to accomplish individually, there is not a clear way to gauge learners understanding from distant sites. The goal is to provide comprehensive training to Patient Safety Fellow trainees who will become well-equipped to participate in patient safety problem-solving. This will not only improve the fellowship experience, but will also benefit NCPS & VHA by sending out HFE-qualified patient safety agents to the field sites. Planned Course Requirements: Gain an understanding of human factors engineering (HFE) as applied to patient safety -Show Trainees how to approach and identify healthcare issues -Define and apply techniques for resolving patient safety issues Attain skills in the HFE method of heuristic evaluation and how it fits into root cause analyses (RCA) -Teach a process in evaluating healthcare causes and that can identify and mitigate the problem(s) 3) Attain skills in the HFE method of usability testing and how it fits into RCA and HFMEA - Train on how the use of testing can show what a problem (RCA) or healthcare failure is 4) Understand the basics of TRIZ (invention methods), and how TRIZ and HFE can work together Towards development of patient safety actions (interventions) -Teach proven and new approaches on how-to-create methods to repair healthcare failures -Provide controlled simulated scenarios for trainees that promotes group team work in corrective measures -Give corrective advice to help in understanding of how HFE has an active role healthcare The Contractor will present the subject matter in accordance with the following HFE Course Agenda: 8:30 Human Factors Engineering (HFE) Overview and Demonstrations 9:15 HFE and Patient Safety Success Stories (briefly) à extended examples throughout the day 9:45 HFE exercises - Critique and redesign of a clinical policy and procedure (group exercise) - Redesign of HFE flaws in a device (small group) - Redesign of HFE flaws in room layout (small group) 11:30 Heuristic (checklist) HFE evaluation and the RCA process 1:00 Usability testing of medical device à integrate findings into RCA 2:00 Usability testing of clinical software à integrate findings into HFMEA 3:00 TRIZ basics and application-integration of TRIZ and HFE into patient safety actions (interventions) 4:15 Debrief and assessment NOTE: THIS NOTICE WAS NOT POSTED TO FEDBIZOPPS ON THE DATE INDICATED IN THE NOTICE ITSELF (20-JUN-2017); HOWEVER, IT DID APPEAR IN THE FEDBIZOPPS FTP FEED ON THIS DATE. PLEASE CONTACT 877-472-3779 or fbo.support@gsa.gov REGARDING THIS ISSUE.
 

Web Link

Link To Document
(https://www.fbo.gov/spg/VA/VAAAHCS506/VAAAHCS506/VA25017N0766/listing.html)
 

Place of Performance

Address: Domino Farms, National Center for Patient Safety;24 Frank LLoyd Wright Dr., Lobby M, Suite 2100;Ann Arbor, MI 48105

Zip Code: 48105

Country: USA
 

Record

SN04550743-F 20170622/170620234301 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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