MODIFICATION
R -- ExPRESS
- Notice Date
- 3/21/2017
- Notice Type
- Modification/Amendment
- NAICS
- 561422
— Telemarketing Bureaus and Other Contact Centers
- Contracting Office
- Federal Retirement Thrift Investment Board, Office of Financial Service, Office of the Chief Financial Officer, 77 K Street NE, Suite 1000, Washington, District of Columbia, 20002, United States
- ZIP Code
- 20002
- Solicitation Number
- TIB-2016-RFP-0002
- Point of Contact
- Linda K. Bethke-Cyr,
- E-Mail Address
-
ExPRESS@tsp.gov
(ExPRESS@tsp.gov)
- Small Business Set-Aside
- N/A
- Description
- Last spring, this effort was put on hold. To remind you, ExPRESS was intended to improve the participant experience by: modernizing technology, adding further channels of communication, providing participants with self-service options, and raising the TSP service delivery standards to those commensurate with contemporaries in financial services sector. FRTIB made a conscious decision to pause ExPRESS due to feedback from industry. FRTIB is pleased to announce that we are re-starting that effort along with other various procurement efforts. FRTIB is currently in the market research phase, exploring how to best coordinate the various procurement efforts and achieve the best outcome for TSP participants and beneficiaries. A Request for Information (RFI)/Sources Sought has been posted at www.FBO.gov under the number TIB-2017-RFI-0004 and describes the various outcomes desired along with questions for industry to respond to.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/FRTIB/OA/WashingtonDC/TIB-2016-RFP-0002/listing.html)
- Place of Performance
- Address: TBD, United States
- Record
- SN04442585-W 20170323/170321235101-ae111bfe8d1bd89f09ce5d0c340907e6 (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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