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FBO DAILY - FEDBIZOPPS ISSUE OF MARCH 12, 2017 FBO #5588
DOCUMENT

D -- Interactive Patient Care Service for GetWellNetwork Equipment - Attachment

Notice Date

3/10/2017
 

Notice Type

Attachment
 

NAICS

515210 — Cable and Other Subscription Programming
 

Contracting Office

Department of Veterans Affairs;VISN 7 Network Contracting Office;LaVista Business Park - Bldg A;2008 Weems Road;Tucker GA 30084
 

ZIP Code

30084
 

Solicitation Number

VA24717Q0284
 

Response Due

3/13/2017
 

Archive Date

4/12/2017
 

Point of Contact

Evonne A Huggins
 

E-Mail Address

1-6111<br
 

Small Business Set-Aside

Service-Disabled Veteran-Owned Small Business
 

Description

(i) This is a combined synopsis/solicitation for the purchase of term software licenses & content subscription, for use in Get Well Network Equipment prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. A firm-fixed price purchase order is anticipated. (ii) The solicitation number is VA247-17-Q-0284 and is issued as a request for quotation (RFQ). (iii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-95, effective 19 Jan 2017. (iv) This solicitation is set aside 100% for Service-Disabled Veteran-Owned Small Businesses and the associated NAICS code 515210 has a small business size standard of $38.5M (v) Contract Line Items (CLIN): Contract Line Item Number (CLIN) Description of Product Quantity Unit of Issue Unit Price Total Price 0001 GWN Pathway Edition & Whiteboard (1 year license) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 110 EA (beds) 0002 The Window Channel Healing Content (annual subscription) (Channels: Ventana, Sleepwell, Dreamwell, The Spirit Window, Yocalm, Yocalm Yoga Classes, Nature Window Series, and Pure Nature Relaxation) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 1 Year 0003 Internet (annual service subscription) 1 EA 0004 IPC Manager (Shared/PT): 1 Manager for up to 3 facilities 1 EA 0005 Maintenance for GetWellNetwork Interface (ADT, AD, Orders, Results, Medications, Pharmacy Administration, Computrition;) *Must be able to document ability to maintain GetWellNetwork infrastructure. Examples of documentation include partnership agreements, OEM certified training, letter on OEM Letterhead. ** 1 year period of performance 12 mo 1001 OPTION 1: GWN Pathway Edition & Whiteboard (1 year license) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 110 EA (beds) 1002 OPTION 1: The Window Channel Healing Content (annual subscription) (Channels: Ventana, Sleepwell, Dreamwell, The Spirit Window, Yocalm, Yocalm Yoga Classes, Nature Window Series, and Pure Nature Relaxation) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 1 Year 1003 OPTION 1: Internet (annual service subscription) 1 EA 1004 OPTION 1: IPC Manager (Shared/PT): 1 Manager for up to 3 facilities 1 EA 1005 OPTION 1: Maintenance for GetWellNetwork Interface (ADT, AD, Orders, Results, Medications, Pharmacy Administration, Computrition;) *Must be able to document ability to maintain GetWellNetwork infrastructure. Examples of documentation include partnership agreements, OEM certified training, letter on OEM Letterhead. ** 1 year period of performance 12 mo 2001 OPTION 2: GWN Pathway Edition & Whiteboard (1 year license) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 110 EA (beds) 2002 OPTION 2: The Window Channel Healing Content (annual subscription) (Channels: Ventana, Sleepwell, Dreamwell, The Spirit Window, Yocalm, Yocalm Yoga Classes, Nature Window Series, and Pure Nature Relaxation) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 1 Year 2003 OPTION 2: Internet (annual service subscription) 1 EA 2004 OPTION 2: IPC Manager (Shared/PT): 1 Manager for up to 3 facilities 1 EA 2005 OPTION 2: Maintenance for GetWellNetwork Interface (ADT, AD, Orders, Results, Medications, Pharmacy Administration, Computrition;) *Must be able to document ability to maintain GetWellNetwork infrastructure. Examples of documentation include partnership agreements, OEM certified training, letter on OEM Letterhead. ** 1 year period of performance 12 mo 3001 OPTION 3: GWN Pathway Edition & Whiteboard (1 year license) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 110 EA (beds) 3002 OPTION 3: The Window Channel Healing Content (annual subscription) (Channels: Ventana, Sleepwell, Dreamwell, The Spirit Window, Yocalm, Yocalm Yoga Classes, Nature Window Series, and Pure Nature Relaxation) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 1 Year 3003 OPTION 3: Internet (annual service subscription) 1 EA 3004 OPTION 3: IPC Manager (Shared/PT): 1 Manager for up to 3 facilities 1 EA 3005 OPTION 3: Maintenance for GetWellNetwork Interface (ADT, AD, Orders, Results, Medications, Pharmacy Administration, Computrition;) *Must be able to document ability to maintain GetWellNetwork infrastructure. Examples of documentation include partnership agreements, OEM certified training, letter on OEM Letterhead. ** 1 year period of performance 12 mo 4001 OPTION 4: GWN Pathway Edition & Whiteboard (1 year license) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 110 EA (beds) 4002 OPTION 4:The Window Channel Healing Content (annual subscription) (Channels: Ventana, Sleepwell, Dreamwell, The Spirit Window, Yocalm, Yocalm Yoga Classes, Nature Window Series, and Pure Nature Relaxation) **IF OFFERING AN EQUAL PRODUCT: BRAND: ___________________________ MODEL: __________________________ 1 Year 4003 OPTION 4: Internet (annual service subscription) 1 EA 4004 OPTION 4: IPC Manager (Shared/PT): 1 Manager for up to 3 facilities 1 EA 4005 OPTION 4: Maintenance for GetWellNetwork Interface (ADT, AD, Orders, Results, Medications, Pharmacy Administration, Computrition;) *Must be able to document ability to maintain GetWellNetwork infrastructure. Examples of documentation include partnership agreements, OEM certified training, letter on OEM Letterhead. ** 1 year period of performance 12 mo STATEMENT OF WORK: GetWellNetwork (GWN) Interactive Patient Care (IPC) System Licensing, Maintenance & Support Contract DESCRIPTION OF NEED The Birmingham VA Medical Center is seeking procurement of an Interactive Patient Care (IPC) System Licensure, Maintenance and Support for the already installed (installed in 2011) GetWellNetwork (GWN) IPC System. The system helps the facility to improve patient satisfaction and education, and provide patient access to information about their care and services. Specific Functionalities Desired Clinical Capabilities: Patient Alerts Ability to provide various alerts to patients based on time of day, day/time of admission, gender, age, new prescribed education or medication, etc. Size of alerts must be customizable and not interfere with patient entertainment. Care Plans / Clinical Workflow Integration System should have the ability to create and customize multi-step workflows that automatically prompt, educate, assess, and re-prompt the patient if necessary (i.e. Fall Prevention, Pain Assessments, Discharge and Heart Failure Care Plans) Bedside Nursing Tools Offer staff flexibility to quickly see patient education assignment/completed and start education or assessments linked to education Documentation System should have the ability to document all patient activity into a web-based management console or CPRS. Design to individual patients for education and care information Design to align with VHA initiatives to include Healthy Living Messages, Patient Goals, and other Patient and Centered Care initiatives. Ability to develop a personalized health plan System is customizable for Non-Clinical Customer Service Requests: Through the on-screen menu, patients can request an unlimited number of service options including room temperature adjustments, housekeeping, etc. This feedback is automatically routed to the appropriate person(s) designated to respond to patient issues or concerns (alphanumeric page and/or email to an individual or multiple parties). Each notification indicates the room number or the patient that initiated the request and the specific issue or concern. These options will be developed and customized as part of the equipment installation and setup. Patient Education: Contain large library of content both on-demand and customized to individual patients. Customized education should be identified automatically by diagnosis, through a web-based management console or interface with CPRS. Content should include a multitude of videos including healing content, safety, and condition education. The facility should have the ability to add content at any time. Multi-Language Capability: The patient s preferred language can be selected from the Welcome page, automatically defined via ADT, or adjusted through a web based management console. Programming should provide ability for staff ID (using RTLS RFID technology) inpatients can see pictures of their healthcare team and have a brief bio message. Format must be flexible to accommodate daily staffing rotations as necessary. Entertainment/Convenience: Internet Access / Email Patients must be able to access the internet using a standard internet browser such as Internet Explorer, Firefox, or Safari. System should provide automatic content filtering. On-Demand Menus System must allow patients to access information about their care and hospital / VA services. Games A variety of games should be included in the system. Movies System includes at least 25-30 entertainment movies, a portion of which should be replaced / updated on a quarterly basis Multi-language Capability Patients should have the ability to change interactive content to their preferred language. Shopping Options System should have the ability to place orders from the cafeteria, canteen, gift shop, etc Meal Menus System should be able to display menus and place meal orders to food services or the cafeteria. Includes nurse call interface capabilities (interface with Vocera) Communication Tools ability to allow patients to report non-clinical concerns to departments outside of nursing (i.e., Housekeeping, chaplain services, etc). Relaxation Channel (soft music, nature scenes, babbling brook, etc.) Must be compatible using numerous platforms (Ipad, Iphone, Android) Performance Improvement: Performance Improvement Planning Vendor should provide framework for designing clinical workflow, customizing system and tracking hospital performance improvements through the use of Interactive Patient Care. Patient Assessments of Care Ability to obtain patient feedback through either on-demand menu tree or non-intrusive television prompts. Assessment questions should be customizable on an individual patient level and dynamically change follow on questions based on patient responses. Patient responses should trigger messages to staff members alerting them to patient satisfaction issues. Comments/Suggestions/Staff Recognition Patients should have the ability to provide free text comments, suggestions, or compliments and system should automatically route those messages to appropriate staff Computer Interfaces: Web-based Management Console Provide real time reports, ability to change/update content, view patient activity and prescribe content to individual patients. Interfaces System must be able to interface with VISTA/CPRS or at least HL7 compatible to go through the VISTA/CPRS interface approval process. (Critical requirement) Must have both touch screen and keyboard based functionality. Support: Warranty shall consist of a 3-year warranty period to cover all parts and labor required for repairs of the televisions, associated equipment, and support servers. Vendor must provide 24/7/365 support. At least quarterly preventative maintenance and software upgrades as they are released. A toll-free call placed by anyone in the hospital facility (e.g., patient, nurse, manager, engineer) will be accommodated and triaged by support personnel. Project manager for implementation so this is a turnkey operation On site support (full or part time) Specific Details: Included Equipment / Services: Ability to access the health plan after discharge (preferably before entering the hospital before and admit. Gathering Veteran preference before entering the hospital is a hospitality industry trend; we should do the same, if possible). Ability to provide pre- admission / pre- procedure information: offered through a secure web portal that provides information on scheduled procedures or information for patient/family members to view in preparation for their pending appointment (vi) Comparable equal licenses & content must be able to seamlessly integrate with existing Get Well Network Products, Equipment & Infrastructure. Must be able to document your ability to maintain GetWellNetwork infrastructure. Examples of documentation include partnership agreements with OEM qualified entity, OEM certified training, letter on OEM Letterhead. (vii) Period of Performance: 1 year + 4 priced options (1 year each) (viii) The provision at 52.212-1, Instructions to Offerors -- Commercial, applies to this acquisition and the following clauses AND instructions are added as addenda: CLAUSES: 52.204-7 System for Award Management (JUL 2016) 52.204-16 Commercial and Government Entity Code Reporting (JUL 2016) 52.209-5 Representation by Corporations Regarding an Unpaid Tax Liability or a Felony Conviction Under Any Federal Law (Deviation) (MARCH 2012) 52.209-7 Information Regarding Responsibility Matters (JUL 2013) 52.211-6 Brand Name or Equal (AUG 1999) 52.214-21 Descriptive Literature (APR 2002) 52.217-5 Evaluation of Options (JUL 1990) 852.233-70 Protest Content/Alternative Dispute Resolution (JAN 2008) 852.233-71 Alternate Protest Procedure (JAN 1998) (ix) In accordance with FAR 13.106-2, considering price only, award will be made to the offeror whose technically acceptable quote represents the best overall value to the government by conducting comparative evaluations of quotes. In accordance with FAR 52.217-8, the Government may require continued performance of services within the limits and prices specified in the contract. In that event, option prices shall be set at the established prices under the applicable CLIN of the most recent period of performance, as stated in schedule of the solicitation and resultant award. Evaluation of proposed CLIN prices constitutes evaluation of the prices used for options exercised under this clause. (x) Offerors are advised to include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications -- Commercial Items, with its offer if has not been completed on SAM.gov. (xi) The clause at 52.212-4, Contract Terms and Conditions -- Commercial Items, applies to this acquisition and the following clauses are added as addenda: LIMITATIONS ON SUBCONTRACTING - MONITORING AND COMPLIANCE This solicitation includes VA Acquisition Regulation (VAAR) 852.219-10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set- Aside & Federal Acquisition Regulation (FAR) 52.219-14, Limitations on Subcontracting. Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement. 52.203-99 PROHIBITION ON CONTRACTING WITH ENTITIES THAT REQUIRE CERTAIN INTERNAL CONFIDENTIALITY AGREEMENTS (DEVIATION) (FEB 2015) (a) The Contractor shall not require employees or contractors seeking to report fraud, waste, or abuse to sign or comply with internal confidentiality agreements or statements prohibiting or otherwise restricting such employees or subcontractors from lawfully reporting such waste, fraud, or abuse to a designated investigative or law enforcement representative of a Federal department or agency authorized to receive such information. (b) The contractor shall notify employees that the prohibitions and restrictions of any internal confidentiality agreements covered by this clause are no longer in effect. (c) The prohibition in paragraph (a) of this clause does not contravene requirements applicable to Standard Form 312, Form 4414, or any other form issued by a Federal department or agency governing the nondisclosure of classified information. (d)(1) In accordance with section 743 of Division E, Title VII, of the Consolidated and Further Continuing Resolution Appropriations Act, 2015 (Pub. L. 113-235), use of funds appropriated (or otherwise made available) under that or any other Act may be prohibited, if the Government determines that the Contractor is not in compliance with the provisions of this clause. (2) The Government may seek any available remedies in the event the contractor fails to comply with the provisions of this clause. (End of Clause) 52.217-7 OPTION FOR INCREASED QUANTITY SEPARATELY PRICED LINE ITEM (MAR 1989) The Government may require the delivery of the numbered line item, identified in the Schedule as an option item, in the quantity and at the price stated in the Schedule. The Contracting Officer may exercise the option by written notice to the Contractor within 14 days of license expiration date. Delivery of added items shall continue at the same rate that like items are called for under the contract, unless the parties otherwise agree. (End of clause) 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 14 days. (End of clause) 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) (a) The Government may extend the term of this contract by written notice to the Contractor within 7 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 14 days before the contract expires. The preliminary notice does not commit the Government to an extension. (b) If the Government exercises this option, the extended contract shall be considered to include this option clause. (c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years. (End of clause) 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://farsite.hill.af.mil https://acquisition.gov/far (C$END-OF-CLAUSE) 52.203-17 Contractor Employee Whistleblower Rights and Requirement to Inform Employees of Whistleblower Rights (APR 2014) 52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber Content Paper (MAY 2011) 52.204-18 Commercial and Government Entity Code Maintenance (JUL 2016) 52.227-19 Commercial Computer Software-Restricted Rights (DEC 2007) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (DEC 2013) 852.203-70 Commercial Advertising (JAN 2008) 852.203-71 Display of Department of Veterans Affairs Hotline Poster (DEC 1992) 852.219-10 VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside (Jul 2016) 852.246-71 Inspection (Jan 2008) (xii) The clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes Or Executive Orders -- Commercial Items, applies to this acquisition and the following additional FAR clauses cited in the clause are applicable to the acquisition: 52.204-10 Reporting Executive Compensation & First-Tier Subcontract Awards (OCT 2015) 52.209-6 Protecting the Government s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (OCT 2015) 52.219-28 Post Award Small Business Program Representation (JUL 2013) 52.222-19 Child Labor--Cooperation with Authorities and Remedies (FEB 2016) (E.O. 13126) 52.222-21 Prohibition of Segregated Facilities (APR 2015) 52.222-26 Equal Opportunity (APR 2015) 52.222-36 Equal Opportunity for Workers with Disabilities (JUL 2014) 52.222-50 Combating Trafficking in Persons (MAR 2015) 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving (AUG 2011) 52.225-3 Buy American--Free Trade Agreements--Israeli Trade Act (MAY 2014) 52.225-13 Restrictions on Certain Foreign Purchases (JUNE 2008) 52.232-34 Payment by Electronic Funds Transfer--Other than System for Award Management (JUL 2013) (xiii) There are no additional contract requirements, terms or conditions. (xiv) The Defense Priorities and Allocations System (DPAS) ratings are NOT APPLICABLE. (xv) Quotes must be emailed to Evonne.Huggins@va.gov and received no later than 2pm ET on Friday, March 17th,  2017. Quote may be submitted on this document or the vendor s own form. (xvi) For information regarding the solicitation, please contact Evonne Huggins at Evonne.Huggins@va.gov
 

Web Link

FBO.gov Permalink
(https://www.fbo.gov/spg/VA/AtlVAMC/VAMCCO80220/VA24717Q0284/listing.html)
 

Document(s)

Attachment
 

File Name: VA247-17-Q-0284 VA247-17-Q-0284 Combined Syn Sol.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3331877&FileName=VA247-17-Q-0284-000.docx)

Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3331877&FileName=VA247-17-Q-0284-000.docx

 

Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
 

Record

SN04431027-W 20170312/170310234110-f3e10f9a302a98d3189dc145439069d2 (fbodaily.com)
 

Source

FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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