SOURCES SOUGHT
J -- Comprehensive Service Agreement
- Notice Date
- 3/3/2017
- Notice Type
- Sources Sought
- NAICS
- 811310
— Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
- Contracting Office
- Department of Health and Human Services, National Institutes of Health, National Institute on Drug Abuse, 6001 Executive Boulevard, Room 3155, MSC 9593, Bethesda, Maryland, 20892, United States
- ZIP Code
- 20892
- Solicitation Number
- HHS-NIH-NIDA-SSSA-SBSS-17-232
- Archive Date
- 3/24/2017
- Point of Contact
- Jermaine Duncan, Phone: 3018277515
- E-Mail Address
-
jermaine.duncan@nih.gov
(jermaine.duncan@nih.gov)
- Small Business Set-Aside
- N/A
- Description
- Federal Business Opportunities (FBO) SOURCES SOUGHT NOTICE 1.Solicitation Number: HHS-NIH-NIDA-SSSA-SBSS-17-232 2.Title: Comprehensive Service Agreement 3.Classification Code: J - Maintenance, repair and rebuilding of equipment 4.NAICS Code: 811310 - Commercial and Industrial Machinery and Equipment Repair and Maintenance Description: This is a Small Business Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information regarding: (1) the availability and capability of qualified small business sources; (2) whether they are small businesses; HUBZone small businesses; service-disabled, veteran-owned small businesses; 8(a) small businesses; veteran-owned small businesses; woman-owned small businesses; or small disadvantaged businesses; and (3) their size classification relative to the North American Industry Classification System (NAICS) code for the proposed acquisition. Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. An organization that is not considered a small business under the applicable NAICS code should not submit a response to this notice. This notice is issued to help determine the availability of qualified companies technically capable of meeting the Government requirement and to determine the method of acquisition. It is not to be construed as a commitment by the Government to issue a solicitation or ultimately award a contract. Responses will not be considered as proposals or quotes. No award will be made as a result of this notice. The Government will NOT be responsible for any costs incurred by the respondents to this notice. This notice is strictly for research and information purposes only. Background: Maintenance to ensure the equipment's continued full function is essential. The uniqueness of the Sirius MultiTasker WorkStations is documented below. We currently have three Sirius robot installed in our lab and have integrated their use into our Laboratory protocols. The software is compatible & interleave with ‘SMART'® Process MultiUser Drug Discovery Laboratory Notebook. This patented software controls sample analysis and data handling and storage. The successful integration of the Sirius Robots with the S.M.A.R.T. Software has led to a significant increase in productivity. A service agreement is needed to maintain the units in factory working condition. This is a must in order to keep up with the increased productivity of the lab and to allow us to run duplicate protocols at the same time using these systems. This request is for comprehensive annual maintenances for three owned MkI MultiTasker Fully Custom Robotic Systems (S/N's - #03192012, 06130704A & 81682337). Purpose and Objectives: The purpose of this acquisition is to procure a comprehensive service agreement for three multitasker fully custom robotic systems for the National Center for Advancing Translational Sciences (NCATS). Project requirements: Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, professional liability insurance, material, equipment and facilities, not otherwise provided by the Government as needed to perform the below stated requirements. 1) PRIORITY Sirius Automation Technical Support, (techsupport@siriusautomation.com) 2) Telephone Technical Support. 1 877 230 5267 x 9 3) SiriusOnSite® (SOS) Service. 4) Preventative Maintenance (PM) Service 5) Replacement Parts 6) Address Software Related Instabilities. Make reasonable efforts consistent with standard industry practice to provide the services indicated. The services shall be for the purpose of preserving or restoring good working order of the Systems. Response Time Must use its best efforts to respond within six (6) business hours to the Customers request for Technical Support. Such requests are logged as email notices AND telephone calls. TechSupport email hotline is monitored Monday thru Friday 8.30am-4.30pm excluding holidays. TechSupport Team is intended to gather system/incident data, facilitate troubleshooting, enter parts orders, log a service call into the Automation Service Management System, determine status regarding open calls, route calls as appropriate for Technical Support and/or dispatch a Sirius Automation Representative for unscheduled or SOS service. Upon determination that a situation requires a qualified service representative or authorized agent onsite to resolve the problem; Sirius's goal is to have a service representative on-site as soon as possible, and within the next three (3) business days subject to schedule availability. Sirius contract customers receive priority scheduling. SOS Service This offering Includes all labor, travel, and parts (excluding Consumables Items) necessary to restore the System to its original operating condition. In the event the customer experiences a System failure, vendor must use its best efforts to provide SOS Service. Must Provide: •Timely telephone or web-based assistance. •On-Site repair service; •If necessary, remove components to be repaired at an SAI approved facility •Necessary replacement parts with installation instructions and/or phone support Preventative Maintenance Calls Preventative Maintenance visits will be scheduled at the mutual convenience of both the Customer and the vendor, or performed during any SOS Service visit or scheduled downtime as appropriate. Such visits will include necessary cleaning, adjustments, calibration, lubrication, and fitness for use of verification as specified in the PM procedure for the System covered. All labor, travel and parts (excluding Consumables Items) to complete the Preventive Maintenance call are included as part of this agreement. Replacement Parts Service Parts are included in the price of this plan. All replacement parts are furnished on an exchange basis. Replacement parts will either be new or refurbished (unless otherwise specified). Level of Effort: Not applicable Government Responsibilities Government shall provide access to the Siruis Automation equipment. Delivery and Deliverables 1) PRIORITY Sirius Automation Technical Support, (techsupport@siriusautomation.com) 2) Telephone Technical Support. 1 877 230 5267 x 9 3) SiriusOnSite® (SOS) Service. 4) Preventative Maintenance (PM) Service 5) Replacement Parts 6) Address Software Related Instabilities. Reporting Requirements See aforementioned Delivery or Deliverables section Anticipated Contract Type: A firm fixed price purchase order is anticipated. Period of Performance/Delivery Requirements: 12 months 6/1/2017 - 5/31/2018 Place of Performance: The place of performance shall be at NIH in Bethesda, Maryland 20892. The contractor is required to work on-site. Capability Statement: Contractors that believe that they possess the ability to provide the required Neuropsychology Consulting Support Services should submit documentation on their ability to meet each of the project requirements to the Contract Specialist. Interested organizations must demonstrate and document in any response submitted, to this market survey extensive experience with and the ability to perform all of the specialized requirements elsewhere described. The information submitted must be in an outline format that addresses each of the elements of the project requirement and in the capability statement/information sought paragraphs stated herein. A cover page and an executive summary may be included but is not required. The response is limited to fifteen (15) page limit. The 15-page limit does not include the cover page, executive summary, or references, if requested. Interested organizations are required to identify their organization name, address, DUNS Number type of business (e.g. 8(a), HubZone, etc), applicable North American Industry Classification System Code, and size standards in accordance with the Small Business Administration. The government request that no proprietary or confidential business data be submitted in a response to this notice. However, responses that indicate the information therein is proprietary will be properly safeguarded for Government use only. Capability statements must include the name and telephone number of a point of contact having authority and knowledge to discuss responses with Government representatives. Capability statements in response to this market survey that do not provide sufficient information for evaluation will be considered non-responsive. When submitting this information, please reference the solicitation notice number. All capability statements sent in response to this Sources Sought Notice must be submitted to Jermaine Duncan, Contract Specialist, via email at jermaine.duncan@nih.gov before the closing date and time of this announcement. All responses must be received by the specified due date and time in order to be considered. Note: This notice does not obligate the Government to award a contract or otherwise pay for the information provided in the response. No proprietary, classified, confidential or sensitive information should be included in your response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization's qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After review of the responses received, pre-solicitation and solicitation notices may be published in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation. The solicitation release date is pending. The Government anticipates negotiation of a firm fixed price purchase order. Contracting Office Address: 31 Center Drive Room 1B59 Bethesda, Maryland 20892 United States Place of Performance: Bethesda, Maryland 20892 United States Primary Point of Contact: Jermaine Duncan, Contract Specialist Jermaine.duncan@nih.gov Phone: 301-827-7515
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