SOLICITATION NOTICE
R -- Department of Defense (DoD) Consolidated Adjudications Facility (CAF) Personnel Security Support Services
- Notice Date
- 11/30/2016
- Notice Type
- Presolicitation
- NAICS
- 561611
— Investigation Services
- Contracting Office
- Other Defense Agencies, Washington Headquarters Services, WHS, Acquisition Directorate, 1225 South Clark Street, Suite 1202, Arlington, Virginia, 22202-4371, United States
- ZIP Code
- 22202-4371
- Solicitation Number
- HQ0034-17-R-0014
- Archive Date
- 12/30/2016
- Point of Contact
- Brandon Mitchell, Phone: 703-695-4021, Karen A. Smith, Phone: 703-545-0840
- E-Mail Address
-
brandon.o.mitchell.civ@mail.mil, karen.a.smith202.civ@mail.mil
(brandon.o.mitchell.civ@mail.mil, karen.a.smith202.civ@mail.mil)
- Small Business Set-Aside
- Total Small Business
- Description
- The Department of Defense (DoD) Consolidated Adjudications Facility (CAF) intends to obtain a non-personal services contract to provide Personnel Security Support Services. The specific tasks of this requirement will consist of Case Processing, Call Center and Program Management support. The requirement services include review and processing personnel security documentation. The contractor shall be responsible for ensuring the documentation necessary to facilitate the adjudications of personnel security eligibility and trustworthy determinations are processed in a timely manner. The Case Processing tasks shall assist the Government with analyzing case documentation for authenticity, pertinence, completeness, and accuracy. The Call Center tasks shall assist in operating a responsive, courteous, and professional Call Center. The contractor shall address inquiries from the customer base regarding case status, program information, and policies and procedures. Furthermore, the Call Center shall provide assistance, guidance to customer base, exercising sound judgment and discretion to determine appropriate responses to inquiries. Program Management tasks shall include administrative duties and provide support to the Government while performing liaison functions between contract employees and the DoD CAF.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/ODA/WHS/REF/HQ0034-17-R-0014/listing.html)
- Place of Performance
- Address: The services provided under this contract will be performed in a Government provided office space within the Fort Meade, MD local commuting area, to include the National Capital Region (NCR). The contractor shall perform services primarily at the address listed below., DoD CAF, 600 10th Street, Fort George G. Meade, MD 20755, Ft. Meade, Maryland, 20755, United States
- Zip Code: 20755
- Zip Code: 20755
- Record
- SN04339172-W 20161202/161130234315-3616ba56a83eea6ec8435f2e426c66fd (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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