DOCUMENT
65 -- Black Hills VA Dental Lab Prosthodontics - Attachment
- Notice Date
- 11/4/2016
- Notice Type
- Attachment
- NAICS
- 339116
— Dental Laboratories
- Contracting Office
- Department of Veterans Affairs;Network Contracting Office 23 (NCO23);Eric Zintek;4801 Veterans Drive;St. Cloud MN 56303
- ZIP Code
- 56303
- Solicitation Number
- VA26317Q0070
- Response Due
- 11/15/2016
- Archive Date
- 1/14/2017
- Point of Contact
- Eric Zintek
- E-Mail Address
-
eric.zintek2@va.gov
(eric.zintek2@va.gov)
- Small Business Set-Aside
- N/A
- Description
- STATEMENT OF WORK 1. BACKGROUND: The VA Black Hills Health Care System (VABHHCS) provides dental prosthodontics to veterans receiving dental care at the Fort Meade Campus and Hot Springs Campus. Eligible veteran beneficiaries of VABHHCS Dental Services cover a broad range of ages and needs. The VABHHCS averages 5,500 dental patient visits per year. 2. SCOPE: The VABHHCS has a requirement for contractor to provide fixed and removable prosthodontics and dental appliances for veterans receiving dental services from the VA Black Hills Healthcare System Dental Clinics. 3. PLACE OF PERFORMANCE: All contract dental lab products will be fabricated at the contract dental lab s site with the exception of manufacturer specific implant abutments. The contract dental lab(s) will travel to the Local Dental Clinics to pick-up and deliver lab cases. In the event that a regional dental lab is used turn-around times must meet agreed schedule. 4. SPECIFICATIONS/STATEMENT OF WORK: (a) General Requirement: The contractor shall provide fixed and removable prosthodontics, dental appliances and supplies. All products are to be fabricated at the contractor s facility unless otherwise approved by the VABHHCS Dental Service. Contractor will use only high quality American Dental Association (ADA) certified raw materials in the fabrication of dental products. All products supplied will be in accordance with the terms and conditions of this statement of work. (b) Delivery of Products: Contractor s Laboratory must be able to facilitate pick-up and delivery to the appropriate VA Black Hills Dental Clinic per required turn-around times. If local commercial dental laboratories do not exist or meet quality criteria, then Regional Dental laboratories will be considered. VABHHCS Dental Service locations are: VA Black Hills Health Care System Dental Service 113 Comanche Road Fort Meade, SD 57741 VA Black Hills Health Care System Dental Service 500 North 5th St. Hot Springs, SD 57747 Contractor will provide pick-up and delivery as needed to the VABHHCS Dental Service Clinics, Monday through Friday, excluding Federal Holidays, between the hours of 7:30am and 4:00 pm. There are currently 10 holidays observed by the Federal Government, they are: New Year s Day, Presidents Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. There may be other days during a year that are declared by the President of the United States to be a national holiday. Pick-up and delivery is required to ensure that casework arrives on time and safely. Example of when pick-up and delivery may be needed includes same day denture relines or repairs. Contractor will supply proper case carriers for transport. The transportation of dental products will be provided at no additional cost to the VA. If a Regional Lab is awarded all or portion of the contract, pick-up and delivery service is not practical. In this case, the Contractor s Laboratory must be able to facilitate timely delivery of products to the VABHHCS Dental Service sites per required turn-around times listed below. The Contractor s Dental Lab will provide a detailed tracking system for proper identification of dental prosthesis. (c) Fixed Dental Supply Requirements: Contractor shall provide the following fixed dental laboratory items to the VABHHCS: Diagnostic wax-ups Temporary crowns and bridges Custom trays Model, die, and articulate All metal crowns and bridges Porcelain fused to metal crowns and bridges Pressed and layered IPS e.max crowns BruxZir solid zirconia crowns and bridges All porcelain crowns and veneers Maryland bridges Cast post and cores Manufacture specific custom implant abutments Implant crowns Hybrid fixed prostheses Turn Around Times for Local and Regional Lab(s) Fixed Dental Supply: Turnaround time required for each fabrication or repair shall be within the time frame listed below. In case of longer times, the Contracting Officer s Representative must be made aware of the delay before the maximum number of days has expired. All fixed dental laboratory items shall be completed within fifteen (15) working days from date of shipment from the VA to date of delivery to VA with the exception of implant products which shall be completed within twenty (20) working days from the date of shipment from the VA to date of delivery to VA. (d) Removable Dental Supply Requirements: Contractor shall provide the following removable dental laboratory products: Complete dentures (including custom trays, bite rims, set-up, processes & finish) Implant overdentures (including custom trays, bite rims, set-up, processes & finish) Bars and attachments for overdentures Cast partial dentures (including Vitallium cast frameworks, set-ups, process and finish) All acrylic partial dentures (including those which require cast or wrought wire clasps, set-up, process & finish) Flexible partial dentures (set-ups, process and finish) Dentures processed in Lucitone 199 or Ivocap Portrait IPN denture teeth Complete and partial denture repair and strengthener Compete and partial denture relines and rebases Obturators, palatal augmentation prosthesis, palatal lifts (including custom trays, bite rims, set-up, processes & finish) Fluoride trays Occlusal guards and splints Sleep apnea appliances Turn Around Times for Local Lab(s) Removable Dental Supply: Turnaround time required for each fabrication or repair shall be within the time frame listed below. In case of longer times, the Contracting Officer s Representative must be made aware of the delay before the maximum number of days has expired. All complete and partial dentures steps shall be completed within fifteen (15) working days from the date of shipment from the VA to date of delivery to the VA EXCEPT - Repairs, rebases, and relines from a local lab shall be completed within one (1) working day from the date of shipment from the VA to date of delivery to the VA when requested. Repairs, rebases, and relines from a regional lab shall be completed within five (5) working days from the date of shipment from the VA to date of delivery to the VA when requested. Implant products shall be completed within twenty (20) working days from the date of shipment from the VA to date of delivery to the VA. (e) Certifications: The contractor shall use only high quality American Dental Association (ADA) certified raw materials in the fabrication of all dental products provided. At the time of delivery, contractor is required to provide documentation as to the type of metal and other materials used in fabricating the dental product. Contractor is required to certify that all work is completed in the United States and made with only ADA certified materials. (f) Quality Assurance: All products provided to the VA must be of the same consistent high quality as would be offered to the general commercial public in the United States. Contractor will use only high quality raw materials purchased from ISO 9001/CE registered companies. The VA will provide practitioner specific preferences to the contractor s dental lab. Contractor shall have a quality assurance process (QA) that will guarantee a product that meets the practitioner s prescription and that meets the patient s natural esthetics and provides superior fit with minimal chair time. Laboratory will use a computerized shade verification system as well as perform internal technical audits to ensure consistent high quality and timely restorations. (g) Warranty: The contractor will provide products that meet the practitioner s prescription and the esthetic and functional requirements of the patient. Contractor warranties all products against defects in material and workmanship. The contractor will be responsible for remaking all dental products that are defective or do not fit due to contractor s error. If a crown does not fit the die, it will be considered the fault of the contractor and the crown will be remade at no additional expense to the Government. If the crown fits the die, but not the patient s mouth, it will be considered the fault of the Government, and the remake will be at the Government s expense. If, in the case of porcelain work, the porcelain shatters within twelve (12) months of fabrication, it will be considered the fault of the contractor and will be remade at no additional expense to the Government. If a partial denture framework does not fit the master cast, it will be considered the fault of the contractor and the framework remade at no additional expense to the Government. If the framework fits the cast, but not the patient s mouth, it will be considered the fault of the Government, and the remake will be at the Government s expense. Changes to the partial denture framework design not approved by the dentist on the laboratory prescription will be considered flawed and unacceptable and will be remade at no additional cost to the VA. (h) Customer Support: Contractor s Dental Laboratory will provide professional case consultation and responsive, knowledgeable customer support representatives. An ideal local lab would be able to provide in-person shade matching and personalized pick-up and delivery. If local commercial dental laboratories do not exist or meet quality criteria, then Regional Dental laboratories will be considered. In this case, in-person shade matching and personalized pick-up and delivery would not be practical, and would not be considered in the selection criteria.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/VA/SCVAMC656/SCVAMC656/VA26317Q0070/listing.html)
- Document(s)
- Attachment
- File Name: VA263-17-Q-0070 VA263-17-Q-0070.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3093901&FileName=VA263-17-Q-0070-000.docx)
- Link: https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3093901&FileName=VA263-17-Q-0070-000.docx
- Note: If links are broken, refer to Point of Contact above or contact the FBO Help Desk at 877-472-3779.
- File Name: VA263-17-Q-0070 VA263-17-Q-0070.docx (https://www.vendorportal.ecms.va.gov/FBODocumentServer/DocumentServer.aspx?DocumentId=3093901&FileName=VA263-17-Q-0070-000.docx)
- Record
- SN04320589-W 20161106/161104233658-36b52886aed6e2053a19df1b187e447d (fbodaily.com)
- Source
-
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