SOLICITATION NOTICE
D -- Information Technology Service Support
- Notice Date
- 8/23/2016
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- N62271 Naval Postgraduate School 1 University Circle Monterey, CA
- ZIP Code
- 00000
- Solicitation Number
- N6227116Q1290
- Response Due
- 9/6/2016
- Archive Date
- 9/21/2016
- Point of Contact
- Brooke Robison 831-656-2864
- Small Business Set-Aside
- Total Small Business
- Description
- The Naval Postgraduate School (NPS), located in Monterey, California supports the U.S. Navy, other military branches, and foreign military services with postgraduate education for personnel. NPS provides significant research capabilities to the Department of Defense. The Information Technology and Communications Services (ITACS) is responsible for the operation of the IT assets at the Naval Postgraduate School (NPS) main campus and support of the various educational activities of NPS including the Defense Resources Management Institute (DRMI). The contractor shall be skilled in applying customer service and customer support principles and shall resolve customer questions or problems concerning DRMI Information Technology systems, mobile computing systems, software, and/or hardware, passwords, and communications systems within agreed SLA levels and business priorities to handle incidents and service requests, as well as providing an interface to users for other IT activities. DEADLINE FOR RFQ QUESTIONS: All questions regarding this requirement shall be submitted electronically to Brooke Robison, email: bcrobiso1@nps.edu no later than 8/30/16 at 5:00 p.m. PST to allow adequate time to prepare a response.
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/notices/5a16e764538cba4e851f029486ac21ae)
- Record
- SN04236825-W 20160825/160823235235-5a16e764538cba4e851f029486ac21ae (fbodaily.com)
- Source
-
FedBizOpps Link to This Notice
(may not be valid after Archive Date)
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