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FBO DAILY - FEDBIZOPPS ISSUE OF NOVEMBER 07, 2015 FBO #5097
SOURCES SOUGHT

70 -- RFI Automatic Call Distribution (ACD) systems. - PL83210024

Notice Date
11/5/2015
 
Notice Type
Sources Sought
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
Defense Information Systems Agency, Procurement Directorate, DITCO-Scott, 2300 East Dr., Building 3600, Scott AFB, Illinois, 62225-5406, United States
 
ZIP Code
62225-5406
 
Solicitation Number
PL83210024
 
Archive Date
12/10/2015
 
Point of Contact
Kevin R. Francoeur, Phone: 6182299383
 
E-Mail Address
kevin.r.francoeur.civ@mail.mil
(kevin.r.francoeur.civ@mail.mil)
 
Small Business Set-Aside
N/A
 
Description
RFI Spreadsheet RFI Instructions The Defense Information Systems Agency (DISA) is conducting a market survey on Commercial off the Shelf (COTS) Automatic Call Distribution (ACD) system available in the market space. The purpose of the market survey is to understand the available capabilities and to comply with Federal Acquisition Regulation (FAR) - Part 10 Market Research to properly evaluate Automatic Call Distribution (ACD) systems in the market space against Agency needs. The scope of the effort is for market research purposes only. The information will be used for market analysis only. No information of current ACD capabilities/infrastructure within the Agency will be provided as part of this RFI. This notice should not be construed as a request for proposal or any obligation on the part of the U.S. Government.
 
Web Link
FBO.gov Permalink
(https://www.fbo.gov/spg/DISA/D4AD/DITCO/PL83210024/listing.html)
 
Place of Performance
Address: 2300 East Drive, Scott Air Force Base, Illinois, 62025, United States
Zip Code: 62025
 
Record
SN03939489-W 20151107/151105234657-576d9ca47ef72388362f5a816f7d98e2 (fbodaily.com)
 
Source
FedBizOpps Link to This Notice
(may not be valid after Archive Date)

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